src/Controller/User/UserTicketController.php line 977

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  1. <?php
  3. namespace App\Controller\User;
  5. use App\Entity\Master\CityAlias;
  6. use App\Entity\Slave\Client;
  7. use App\Entity\Slave\ClientPhone;
  8. use App\Entity\Slave\Product;
  9. use App\Entity\Slave\Intervention;
  10. use App\Entity\Slave\InterventionActivity;
  11. use App\Entity\Slave\InterventionExtra;
  12. use App\Entity\Slave\Termid;
  13. use App\Entity\Slave\Ticket;
  14. use App\Entity\Slave\TicketReminder;
  15. use App\Entity\Slave\TicketSuspension;
  16. use App\Entity\Slave\Warehouse;
  17. use App\Form\Base\DocumentType;
  18. use App\Form\Master\CityAliasType;
  19. use App\Form\Model\AssignTechnician;
  20. use App\Form\Model\Document;
  21. use App\Form\Model\ImportTicketsSuspend;
  22. use App\Form\Model\ImportTicketsSusUnlock;
  23. use App\Form\Model\ImportTicketCancels;
  24. use App\Form\Model\ImportTicketClosures;
  25. use App\Form\Model\ImportTicketIntervention;
  26. use App\Form\Model\ImportTicketNew;
  27. use App\Form\Slave\AssignTechnicianType;
  28. use App\Form\Slave\ClientEditType;
  29. use App\Form\Slave\InterventionType;
  30. use App\Form\Slave\InterventionActivityType;
  31. use App\Form\Slave\InterventionSlaType;
  32. use App\Form\Slave\InterventionExtraType;
  33. use App\Form\Slave\OperationKeysMappingType;
  34. use App\Form\Slave\TicketType;
  35. use App\Form\Slave\TicketAddressType;
  36. use App\Form\Slave\TicketErrorProvinceType;
  37. use App\Form\Slave\TicketErrorAddressType;
  38. use App\Form\Slave\TicketErrorSupplierType;
  39. use App\Form\Slave\TicketErrorOperationType;
  40. use App\Form\Slave\TicketDeleteType;
  41. use App\Form\Slave\TicketOperationType;
  42. use App\Form\Slave\TicketOperationTariffAmountType;
  43. use App\Form\Slave\TicketExpirationEditType;
  44. use App\Form\Slave\TicketWaybillEditType;
  45. use App\Form\Slave\TicketReminderType;
  46. use App\Form\Slave\TicketSuspensionEditType;
  47. use App\Form\Slave\TicketSuspensionApproveType;
  48. use App\Form\Slave\TicketSuspensionUnlockType;
  49. use App\Form\Slave\ImportTicketCancelsType;
  50. use App\Form\Slave\ImportTicketClosuresType;
  51. use App\Form\Slave\ImportTicketsSuspendType;
  52. use App\Form\Slave\ImportTicketsSusUnlockType;
  53. use App\Form\Slave\ImportTicketInterventionType;
  54. use App\Form\Slave\ImportTicketNewType;
  55. use App\Service\EncryptionService;
  56. use App\Service\FilterService;
  57. use App\Service\FormValidatorService;
  58. use App\Service\ImportService;
  59. use App\Service\MediaService;
  60. use App\Service\ProductService;
  61. use App\Service\TicketService;
  62. use App\Service\UtilitiesService;
  63. use App\Service\ValidationService;
  64. use Doctrine\Persistence\ManagerRegistry;
  65. use Knp\Snappy\Pdf;
  66. use Knp\Component\Pager\PaginatorInterface;
  67. use Sensio\Bundle\FrameworkExtraBundle\Configuration\Security;
  68. use Symfony\Bundle\FrameworkBundle\Controller\AbstractController;
  69. use Symfony\Bridge\Twig\Mime\TemplatedEmail;
  70. use Symfony\Component\DependencyInjection\ParameterBag\ParameterBagInterface;
  71. use Symfony\Component\Filesystem\Filesystem;
  72. use Symfony\Component\Form\FormError;
  73. use Symfony\Component\Form\FormFactoryInterface;
  74. use Symfony\Component\HttpFoundation\Request;
  75. use Symfony\Component\HttpFoundation\Response;
  76. use Symfony\Component\HttpFoundation\ResponseHeaderBag;
  77. use Symfony\Component\HttpFoundation\StreamedResponse;
  78. use Symfony\Component\Mailer\MailerInterface;
  79. use Symfony\Component\PasswordHasher\Hasher\UserPasswordHasherInterface;
  80. use Symfony\Component\Routing\Annotation\Route;
  81. use Symfony\Component\Validator\Validator\ValidatorInterface;
  83. /**
  84.  * @Route("/scrivania/ticket")
  85.  * @Security("is_granted('ROLE_USER') and is_granted('active', user) && is_granted('view', 'ticket')")
  86.  */
  87. class UserTicketController extends AbstractController
  88. {
  89.     private $mr;
  90.     private $params;
  92.     public function __construct(ManagerRegistry $mr, ParameterBagInterface $params){
  93.         $this->mr = $mr;
  94.         $this->params = $params;
  95.     }
  97.     public function activityProductByType($em, $form, $type, $suppliers){
  98.         if($form->get('product'.$type.'Id')->getData() != null){
  99.             $product = $em->getRepository('App\Entity\Slave\Product')->findOneById($form->get('product'.$type.'Id')->getData());
  100.         }
  101.         else{
  102.             $model = $em->getRepository('App\Entity\Slave\ProductModel')->findOneById($form->get('model'.$type.'Id')->getData());
  103.             switch($type){
  104.                 case 'Withdraw': 
  105.                     $status = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'not_available'));
  106.                     $condition = $em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'broken'));
  107.                     break;
  108.                 case 'Actual':
  109.                     $status = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use'));
  110.                     $condition = $em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'free'));
  111.                     break;
  112.                 default: break;
  113.             }
  114.             $product = ProductService::createProduct($em, $model, $form->get('producer'.$type)->getData(), $form->get('supplier'.$type)->getData(), $suppliers, $status, $condition);
  115.         }
  116.         return $product;
  117.     }
  119.     public function importCheckFile($em, $validator, $form){
  120.         $row = 0;
  121.         $valid = true;
  122.         if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get('separator'));
  123.         if($valid) $valid = ValidationService::validateCsvDelimiter($form->get('file')->getData()->getPathName(), $form->get('separator')->getData(), $form->get('separator'));
  124.         if($valid) $valid = ValidationService::validateFile($validator, $form->get('path'), true, $form->get('file')->getData(), '10', array('csv', 'txt'));
  125.         if($valid && ($handle = fopen($form->get('file')->getData(), "r")) !== FALSE) {
  126.             while(($data = fgetcsv($handle, 2000, $form->get('separator')->getData())) !== FALSE) {
  127.                 $data = array_map("utf8_encode", $data);
  128.                 if($row > 0){
  129.                     $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($data[0], $data[1]);
  130.                     if($ticket == null){
  131.                         $valid = false;
  132.                         $form->get("path")->addError(new FormError("Ticket non trovato"));
  133.                         $this->addFlash('notice_danger', 'Il ticket presente alla riga '.$row.' con n° '.$data[0].' e termid '.$data[1].' non è stato trovato! Ricontrolla il file!');
  134.                         break;
  135.                     }
  136.                 }
  137.                 $row++;
  138.             }
  139.             fclose($handle);
  140.         }
  141.         return $valid;
  142.     }
  144.     public function importInterventionCreate($em, $ticket, $warehouse, $datetime){
  145.         $intervention = new Intervention();
  146.         $intervention->setTicket($ticket);
  147.         $intervention->setTechnician($ticket->getTechnician());
  148.         $intervention->setOperator($this->getUser());
  149.         $intervention->setOutcomeType($em->getRepository('App\Entity\Slave\InterventionOutcomeType')->findOneBy(array('slug' => 'completed')));
  150.         $intervention->setOutcome($em->getRepository('App\Entity\Slave\InterventionOutcome')->findOneBy(array('slug' => 'completato-correttamente')));
  151.         $intervention->setWarehouse($warehouse);
  152.         $intervention->setDatetime($datetime);
  153.         $intervention->setDatetimeBilling(date_create_from_format('d-m-Y H:i:s', '01-'.$datetime->format('m').'-'.$datetime->format('Y').' 00:00:00'));
  154.         if($ticket->getOperationTariffAmount() != null)
  155.             $intervention->setAmount($ticket->getOperationTariffAmount()->getAmount());
  156.         $intervention->setAmountTechnician('0.00');
  157.         $intervention->setBillable(true);
  158.         $em->persist($intervention);
  159.         return $intervention;
  160.     }
  162.     public function importInterventionSearchProduct($em, $code, $supplier){
  163.         $product = $em->getRepository('App\Entity\Slave\Product')->findOneBy(array('codeProducer' => $code));
  164.         if($product == null)
  165.             $product = $em->getRepository('App\Entity\Slave\Product')->findOneBy(array('codeSupplier' => $code));
  166.         return $product;
  167.     }
  169.     public function importInterventionActivity($em, $ticket, $intervention, $activityType, $isDisi, $prodOld, $prodNew, $warehouse, $datetime){
  170.         $activity = new InterventionActivity();
  171.         $activity->setIntervention($intervention);
  172.         $activity->setType($activityType);
  173.         $skip = false;
  174.         if($prodOld != null && $prodNew != null && ($prodNew->getCodeProducer() == $prodOld->getCodeProducer() || $prodNew->getCodeProducer() == '0'.$prodOld->getCodeProducer()))
  175.             $skip = true;
  176.         if($prodOld != null){
  177.             $activity->setProductWithdraw($prodOld);
  178.             $activity->setProducerWithdraw($prodOld->getCodeProducer());
  179.             $activity->setSupplierWithdraw($prodOld->getCodeSupplier());
  180.             $newWarehouse = $warehouse;
  181.             if($prodOld->movedByDS())
  182.                 $newWarehouse = $prodOld->getActualWarehouse();
  183.             else{
  184.                 $prodOld->setStatus($em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'not_available')));
  185.                 $prodOld->setCondition($em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'broken')));
  186.             }
  187.             $prodOld->setActualWarehouse($ticket->getClient()->getWarehouse());
  188.             ProductService::createProductTransferLog($em, $prodOld, null, $this->getUser(), $warehouse, $datetime, 'forced');
  189.             $prodOld->setActualWarehouse($newWarehouse);
  190.         }
  191.         if($prodNew != null && !$skip){
  192.             if($isDisi){
  193.                 $activity->setProductWithdraw($prodNew);
  194.                 $activity->setProducerWithdraw($prodNew->getCodeProducer());
  195.                 $activity->setSupplierWithdraw($prodNew->getCodeSupplier());
  196.                 $newWarehouse = $warehouse;
  197.                 if($prodNew->movedByDS())
  198.                     $newWarehouse = $prodNew->getActualWarehouse();
  199.                 else{
  200.                     $prodNew->setStatus($em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'not_available')));
  201.                     $prodNew->setCondition($em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'broken')));
  202.                 }
  203.                 $prodNew->setActualWarehouse($ticket->getClient()->getWarehouse());
  204.                 ProductService::createProductTransferLog($em, $prodNew, null, $this->getUser(), $warehouse, $datetime, 'forced');
  205.                 $prodNew->setActualWarehouse($newWarehouse);
  206.             }
  207.             else{
  208.                 $activity->setProductInstallation($prodNew);
  209.                 $activity->setProducerInstallation($prodNew->getCodeProducer());
  210.                 $activity->setSupplierInstallation($prodNew->getCodeSupplier());
  211.                 $newWarehouse = $ticket->getClient()->getWarehouse();
  212.                 if($prodNew->movedByDS())
  213.                     $newWarehouse = $prodNew->getActualWarehouse();
  214.                 else{
  215.                     $prodNew->setTermid($ticket->getTermid());
  216.                     $prodNew->setStatus($em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use')));
  217.                     $prodNew->setCondition($em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'free')));
  218.                 }
  219.                 $prodNew->setActualWarehouse($warehouse);
  220.                 ProductService::createProductTransferLog($em, $prodNew, null, $this->getUser(), $ticket->getClient()->getWarehouse(), $datetime, 'forced');
  221.                 $prodNew->setActualWarehouse($newWarehouse);
  222.             }
  223.         }
  224.         $em->persist($activity);
  225.     }
  227.     public function deleteTicketAndConnectedValues($em, $ticket){
  228.         $termid = $ticket->getTermid();
  229.         $client = $ticket->getClient();
  230.         if($termid != null){
  231.             if(sizeof($termid->getTickets()) == 1){
  232.                 foreach($termid->getProducts() as $pr)
  233.                     $pr->setTermid(null);
  234.                 $em->remove($termid);
  235.             }
  236.         }
  237.         if($ticket->getClient() != null){
  238.             if(sizeof($client->getTermids()) == 1 && sizeof($client->getTickets()) == 1 && sizeof($client->getFiles()) == 0 && $client->getWarehouse()->canDelete()){
  239.                 foreach($client->getPhones() as $phone)
  240.                     $em->remove($phone);
  241.                 $em->remove($client->getWarehouse());
  242.                 $em->remove($client);
  243.             }
  244.         }
  245.         $em->remove($ticket);
  246.     }
  248.     public function deleteProductAlreadyInserted($em, $product){
  249.         foreach($product->getTransferLogs() as $transferLog)
  250.             $em->remove($transferLog);
  251.         foreach($product->getLogs() as $log)
  252.             $em->remove($log);
  253.         $em->remove($product);
  254.         $em->flush();
  255.     }
  257.     // SCRIVANIA
  258.         /**
  259.          * @Route("/sblocca-materiale-mancante", name="user_ticket_unlock_waiting_material")
  260.          */
  261.         public function userTicketUnlockWaitingMaterial(Request $request)
  262.         {    
  263.             $em = $this->mr->getManager('slave');
  264.             $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($request->request->get('ticketId'));
  266.             foreach($ticket->getSuspensions() as $s){
  267.                 if(!$s->isUnlocked())
  268.                     $suspension = $s;
  269.             }
  271.             $unlockCausal = "Ticket sbloccato per materiale mancante ricevuto";
  272.             $suspension->unlock($unlockCausal, new \DateTime(), $em);
  273.             $em->flush();
  275.             $response = array("code" => 200, "success" => true);
  276.             return new Response(json_encode($response)); 
  277.         }
  278.     //
  280.     // SCARICA
  281.         /**
  282.          * @Route("/scarica-da-email", name="user_ticket_download_email")
  283.          * @Security("is_granted('edit', 'ticket')")
  284.          */
  285.         public function userTicketDownloadEmail(Request $request)
  286.         {
  287.             $emMaster = $this->mr->getManager('master');
  288.             $session = $request->getSession();
  289.             $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  290.             $mailbox = "{in.postassl.it:993/imap/ssl}INBOX";
  291.             $mailboxOther = "{in.postassl.it:993/imap/ssl}INBOX.other";
  292.             $em = $this->mr->getManager('slave');
  294.             foreach($company->getMailers() as $mailer){
  296.                 $count = 0;
  297.                 $countTicket = 0;
  298.                 $countTicketError = 0;
  299.                 $inboxOther = imap_open($mailboxOther, $mailer->getUser(), EncryptionService::decrypt($mailer->getPassword())) or die('Impossibile connettersi alla casella email: '.imap_last_error()); // Connessione alla casella email
  300.                 imap_expunge($inboxOther); // Elimina le mail "marcate"
  301.                 imap_close($inboxOther); // Chiude la connessione
  302.                 
  303.                 $inbox = imap_open($mailbox, $mailer->getUser(), EncryptionService::decrypt($mailer->getPassword())) or die('Impossibile connettersi alla casella email: '.imap_last_error()); // Connessione alla casella email
  304.                 imap_expunge($inbox); // Elimina le mail "marcate"
  305.                 $emails = imap_search($inbox, 'ALL'); // Cerca tutte le email da leggere
  306.                 $testing = $this->params->get('ticket_download_testing');
  307.                 $error = false;
  309.                 if($emails){
  310.                     rsort($emails); // Ordino con la più nuova in cima
  311.                     foreach($emails as $email){
  312.                         if($count < 600){
  313.                             // INOLTRO A THEBURMANUTENZIONE@GMAIL.COM
  314.                             if($company->getCode() == "BBQV25"){
  315.                                 $overview = imap_fetch_overview($inbox, $email, 0);
  316.                                 $isRead = isset($overview[0]->seen) && $overview[0]->seen == 1;
  317.                                 if(!$isRead){
  318.                                     $header = imap_headerinfo($inbox, $email); // Gestisco l'header                            
  319.                                     // Serve per skippare le email che non hanno mittente o di spam
  320.                                     if(property_exists($header, 'from') && property_exists($header->from[0], 'host'))
  321.                                         $sender = $header->from[0]->mailbox."@".$header->from[0]->host;
  322.                                     if($sender == "thebur.manutenzioni@gmail.com"){
  323.                                         $body = imap_fetchbody($inbox, $email, 1);
  324.                                         $subject = $header->subject;
  325.                                         $to = 'thebur.integrations@gmail.com';
  326.         
  327.                                         $headers = "From: $sender\r\n";
  328.                                         $headers .= "Reply-To: $sender\r\n";
  329.                                         $headers .= "X-Mailer: PHP/" . phpversion();
  330.         
  331.                                         mail($to, $subject, $body, $headers);
  332.                                         imap_setflag_full($inbox, $email, "\\SEEN");
  333.                                     }
  334.                                 }
  335.                             }
  336.                             [$countTicket, $countTicketError] = TicketService::downloadTicket($em, $emMaster, $inbox, $email, $mailer, $testing, $company,$countTicket, $countTicketError);
  337.                         }
  338.                         else
  339.                             break;
  340.                         $count++;
  341.                     }
  342.                 }
  343.                 if(!$testing){
  344.                     imap_expunge($inbox); // Elimina le mail "marcate"
  345.                     imap_close($inbox); // Chiude la connessione
  346.                 }
  347.                 
  348.                 if($countTicketError > 0)
  349.                     $noticeType = "notice_warning";
  350.                 else
  351.                     $noticeType = "notice_success";
  353.                 $this->addFlash($noticeType, 'Casella '.$mailer->getUser().':<br>E-mail processate: '.$count.'<br>Ticket scaricati: '.$countTicket.'<br>Ticket con errori: '.$countTicketError);
  354.             }
  356.             return $this->redirectToRoute("user_ticket_list");
  357.         }
  358.         
  359.         /**
  360.          * @Route("/scarica-da-email-altro", name="user_ticket_download_email_other")
  361.          * @Security("is_granted('edit', 'ticket')")
  362.          */
  363.         public function userTicketDownloadEmailOther(Request $request)
  364.         {
  365.             $session = $request->getSession();
  366.             $emMaster = $this->mr->getManager('master');
  367.             $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  368.             $mailbox = "{in.postassl.it:993/imap/ssl}INBOX.other";
  369.             $mailboxIncoming = "{in.postassl.it:993/imap/ssl}INBOX";
  370.             $em = $this->mr->getManager('slave');
  371.             
  372.             foreach($company->getMailers() as $mailer){
  374.                 $count = 0;
  375.                 $countTicket = 0;
  376.                 $countTicketError = 0;
  377.                 $inboxIncoming = imap_open($mailboxIncoming, $mailer->getUser(), EncryptionService::decrypt($mailer->getPassword())) or die('Impossibile connettersi alla casella email: '.imap_last_error()); // Connessione alla casella email
  378.                 imap_expunge($inboxIncoming); // Elimina le mail "marcate"
  379.                 imap_close($inboxIncoming); // Chiude la connessione
  381.                 $inbox = imap_open($mailbox, $mailer->getUser(), EncryptionService::decrypt($mailer->getPassword())) or die('Impossibile connettersi alla casella email: '.imap_last_error()); // Connessione alla casella email
  382.                 imap_expunge($inbox); // Elimina le mail "marcate"
  383.                 $emails = imap_search($inbox, 'UNSEEN'); // Cerca tutte le email da leggere
  384.                 $testing = $this->params->get('ticket_download_testing');;
  385.                 $error = false;
  387.                 if($emails){
  388.                     rsort($emails); // Ordino con la più nuova in cima
  389.                     foreach($emails as $email){
  390.                         if($count < 600){
  391.                             // INOLTRO A THEBURMANUTENZIONE@GMAIL.COM
  392.                             if($company->getCode() == "BBQV25"){
  393.                                 $overview = imap_fetch_overview($inbox, $email, 0);
  394.                                 $isRead = isset($overview[0]->seen) && $overview[0]->seen == 1;
  395.                                 if(!$isRead){
  396.                                     $header = imap_headerinfo($inbox, $email); // Gestisco l'header                            
  397.                                     // Serve per skippare le email che non hanno mittente o di spam
  398.                                     if(property_exists($header, 'from') && property_exists($header->from[0], 'host'))
  399.                                         $sender = $header->from[0]->mailbox."@".$header->from[0]->host;
  400.                                     if($sender == "thebur.manutenzioni@gmail.com"){
  401.                                         $body = imap_fetchbody($inbox, $email, 1);
  402.                                         $subject = $header->subject;
  403.                                         $to = 'thebur.integrations@gmail.com';
  404.         
  405.                                         $headers = "From: $sender\r\n";
  406.                                         $headers .= "Reply-To: $sender\r\n";
  407.                                         $headers .= "X-Mailer: PHP/" . phpversion();
  408.         
  409.                                         mail($to, $subject, $body, $headers);
  410.                                         imap_setflag_full($inbox, $email, "\\SEEN");
  411.                                     }
  412.                                 }
  413.                             }
  414.                             [$countTicket, $countTicketError] = TicketService::downloadTicket($em, $emMaster, $inbox, $email, $mailer, $testing, $company,$countTicket, $countTicketError);
  415.                         }
  416.                         else
  417.                             break;
  418.                         $count++;
  419.                     }
  420.                 }
  421.                 if(!$testing){
  422.                     imap_expunge($inbox); // Elimina le mail "marcate"
  423.                     imap_close($inbox); // Chiude la connessione
  424.                 }
  425.                 
  426.                 if($countTicketError > 0)
  427.                     $noticeType = "notice_warning";
  428.                 else
  429.                     $noticeType = "notice_success";
  431.                 $this->addFlash($noticeType, 'Casella '.$mailer->getUser().':<br>E-mail processate: '.$count.'<br>Ticket scaricati: '.$countTicket.'<br>Ticket con errori: '.$countTicketError);
  432.             }
  434.             return $this->redirectToRoute("user_ticket_list");
  435.         }
  436.     //
  438.     // IMPORTA CSV
  439.         /**
  440.          * @Route("/importa", name="user_ticket_import")
  441.          * @Security("is_granted('edit', 'ticket')")
  442.          */
  443.         public function userTicketImport(Request $request, ValidatorInterface $validator, FormFactoryInterface $formFactory, FileSystem $fs)
  444.         {    
  445.             $em = $this->mr->getManager('slave');
  446.             $emMaster = $this->mr->getManager('master');
  447.             $session = $request->getSession();
  448.             $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  449.             
  450.             $arraySuppliers = [];
  451.             $masterSuppliersIds = [];
  452.             foreach($company->getSuppliers() as $jtcs){
  453.                 array_push($masterSuppliersIds, $jtcs->getSupplier()->getId());
  454.             }
  455.             foreach($masterSuppliersIds as $sId){
  456.                 $supplier = $em->getRepository('App\Entity\Slave\Supplier')->findOneBy(['idSupplier' => $sId]);
  457.                 if($supplier != null){
  458.                     switch($supplier->getSlug()){
  459.                         case 'adp': $arraySuppliers['ADP'] = 'adp'; break;
  460.                         case 'bcc-pos': $arraySuppliers['BCC Pos'] = 'bcc-pos'; break;
  461.                         case 'fabrick': $arraySuppliers['Fabrick'] = 'fabrick'; break;
  462.                         case 'nexi-book-meps':
  463.                         case 'nexi-book-monetica':
  464.                             $arraySuppliers['Nexi (Book MEPS o Book Monetica)'] = 'nexi';
  465.                             break;
  466.                         case 'nexi-book-sia': $arraySuppliers['NEXI Book SIA'] = 'nexi-book-sia'; break;
  467.                         case 'worldline-italia': $arraySuppliers['Worldline Italia'] = 'worldline-italia'; break;
  468.                         case 'csc---axerve':
  469.                         case 'csc---cglobal':
  470.                         case 'csc---cronos':
  471.                         case 'csc---cse':
  472.                         case 'csc---decathlon':
  473.                         case 'csc---euronet':
  474.                         case 'csc---lis-pay':
  475.                         case 'csc---mooney':
  476.                         case 'csc---nexi-book-meps':
  477.                         case 'csc---nexi-book-monetica':
  478.                         case 'csc---nexi-book-sia':
  479.                         case 'csc---numera':
  480.                         case 'csc---p4cards':
  481.                         case 'csc---q8':
  482.                         case 'csc---repas':
  483.                         case 'csc---worldline-italia':
  484.                         case 'csc---yamamay':
  485.                             $arraySuppliers['CSC'] = 'csc';
  486.                             break;
  487.                         case 'sate---worldline':
  488.                         case 'sate---numera':
  489.                         case 'sate---mooney':
  490.                         case 'sate---flagpay':
  491.                         case 'sate---argentea':
  492.                             $arraySuppliers['SATE'] = 'sate';
  493.                             break;
  494.                         default: break;
  495.                     }
  496.                 }
  497.             }
  499.             // NUOVI TICKET
  500.             $operationId = null;
  501.             $importTicketNew = new ImportTicketNew();
  502.             $formTicket = $formFactory->createNamed("form_import_ticket_new", ImportTicketNewType::class, $importTicketNew, array('suppliers' => $arraySuppliers));
  503.             $formTicket->handleRequest($request);
  505.             if($formTicket->isSubmitted()){
  507.                 $valid = true;
  508.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formTicket->get('supplier'));
  509.                 if($valid && $formTicket->get('supplier')->getData() == 'nexi-book-sia'){
  510.                     $valid = ValidationService::validateNotBlank($validator, $formTicket->get('operation'));
  511.                     $operationId = $formTicket->get('operation')->getData();
  512.                 }
  513.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formTicket->get('separator'));
  514.                 if($valid) $valid = ValidationService::validateCsvDelimiter($formTicket->get('file')->getData()->getPathName(), $formTicket->get('separator')->getData(), $formTicket->get('separator'));
  515.                 if($valid) $valid = ValidationService::validateFile($validator, $formTicket->get('path'), true, $formTicket->get('file')->getData(), '10', array('csv', 'txt', 'bin'));
  517.                 if($valid && $formTicket->isValid()){
  518.                     $error = false;
  519.                     $row = 0;
  520.                     $countInserted = 0;
  521.                     switch($formTicket->get('supplier')->getData()){
  522.                         case 'adp':
  523.                         case 'bcc-pos':
  524.                         case 'fabrick':
  525.                         case 'lis-holding':
  526.                         case 'nexi':
  527.                         case 'nexi-book-sia':
  528.                         case 'sate':
  529.                         case 'worldline-italia':
  530.                             [$error, $row, $countInserted] = TicketService::importFile($em, $emMaster, $formTicket, $company, $operationId, $row);
  531.                             break;
  532.                         case 'csc': // CSC
  533.                             [$error, $row, $countInserted] = TicketService::importFileCSC($em, $emMaster, $formTicket, $error, $row, $countInserted);
  534.                             break;
  535.                         default: break;
  536.                     }
  538.                     if($error)
  539.                         $this->addFlash('notice_warning', 'Un totale di '.$countInserted.' su '.($row - 1).' ticket è stato scaricato dal file CSV, alcuni presentano degli errori!');
  540.                     else
  541.                         $this->addFlash('notice_success', 'Un totale di '.$countInserted.' su '.($row - 1).' ticket è stato scaricato dal file CSV senza errori!');
  542.                     return $this->redirectToRoute('user_ticket_list');
  543.                 }
  544.             }
  546.             // INTERVENTI
  547.             $importTicketIntervention = new ImportTicketIntervention();
  548.             $formIntervention = $formFactory->createNamed("form_import_ticket_intervention", ImportTicketInterventionType::class, $importTicketIntervention);
  549.             $formIntervention->handleRequest($request);
  551.             if($formIntervention->isSubmitted()){
  552.                 
  553.                 $valid = true;
  554.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formIntervention->get('separator'));
  555.                 if($valid) $valid = ValidationService::validateCsvDelimiter($formIntervention->get('file')->getData()->getPathName(), $formIntervention->get('separator')->getData(), $formIntervention->get('separator'));
  556.                 if($valid) $valid = ValidationService::validateFile($validator, $formIntervention->get('path'), true, $formIntervention->get('file')->getData(), '10', array('csv', 'txt'));
  557.                 $row = 0;
  558.                 if($valid && ($handle = fopen($formIntervention->get('file')->getData(), "r")) !== FALSE) {
  559.                     while(($data = fgetcsv($handle, 2000, $formIntervention->get('separator')->getData())) !== FALSE) {
  560.                         // Salta righe vuote
  561.                         if(empty(array_filter($data))) {$row++; continue; }
  563.                         $data = array_map("utf8_encode", $data);
  564.                         if($row > 0){
  565.                             $ticket = null;
  566.                             $nTicket = null;
  567.                             $termid = null;
  568.                             switch($formIntervention->get('supplier')->getData()){
  569.                                 case 'fabrick-flex':
  570.                                     $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByLikeNumberAndTermid($data[1], $data[2]);
  571.                                     if($ticket == null){
  572.                                         $valid = false;
  573.                                         $formIntervention->get("path")->addError(new FormError("Ticket non trovato"));
  574.                                         $this->addFlash('notice_danger', 'Il ticket presente alla riga '.($row + 1).' con n° '.$data[1].' e termid '.$data[2].' non è stato trovato! Ricontrolla il file!');
  575.                                         break;
  576.                                     }
  577.                                     if($valid){
  578.                                         $prodPos = $this->importInterventionSearchProduct($em, $data[9], $ticket->getSupplier());
  579.                                         if($prodPos == null){
  580.                                             $valid = false;
  581.                                             $formIntervention->get("path")->addError(new FormError("Matricola non presente"));
  582.                                             $this->addFlash('notice_danger', 'Non è stato trovato il prodotto presente alla riga '.($row + 1).' con matricola '.$data[9].' ! Ricontrolla il file!');
  583.                                             break;
  584.                                         }
  585.                                     }
  586.                                     if($valid){
  587.                                         $prodSim = $this->importInterventionSearchProduct($em, $data[10], $ticket->getSupplier());
  588.                                         if($prodSim == null){
  589.                                             $valid = false;
  590.                                             $formIntervention->get("path")->addError(new FormError("Matricola non presente"));
  591.                                             $this->addFlash('notice_danger', 'Non è stato trovato il prodotto presente alla riga '.($row + 1).' con matricola '.$data[10].'! Ricontrolla il file!');
  592.                                             break;
  593.                                         }
  594.                                     }
  595.                                     break;
  596.                                 default: break;
  597.                             }
  598.                         }
  599.                         $row++;
  600.                     }
  601.                     fclose($handle);
  602.                 }
  603.                 
  604.                 if($valid && $formIntervention->isValid()){
  606.                     $actualNumber = 0;
  607.                     $actualTermid = 0;
  608.                     $ignored = false;
  609.                     $continueIntervention = false;
  610.                     $row = 0;
  611.                     $ticketStatusClosed = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed'));
  612.                     $countClosed = 0;
  613.                     $countIgnored = 0;
  615.                     if(($handle = fopen($formIntervention->get('file')->getData(), "r")) !== FALSE) {
  616.                         while(($data = fgetcsv($handle, 2000, $formIntervention->get('separator')->getData())) !== FALSE) {
  617.                             $data = array_map("utf8_encode", $data);
  618.                             if($row > 0){
  619.                                 switch($formIntervention->get('supplier')->getData()){
  620.                                     case 'fabrick-flex': // FABRICK FLEX
  622.                                         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByLikeNumberAndTermid($data[1], $data[2]);
  624.                                         if($ticket != null && ($ticket->getStatus()->getSlug() == "to_assign" || $ticket->getStatus()->getSlug() == "closed" || $ticket->getStatus()->getSlug() == "closed_portal" || $ticket->getStatus()->getSlug() == "wrong" || $ticket->getStatus()->getSlug() == "canceled"))
  625.                                             $countIgnored++;
  627.                                         if($ticket != null && $ticket->getStatus()->getSlug() != "to_assign" && $ticket->getStatus()->getSlug() != "closed" && $ticket->getStatus()->getSlug() != "closed_portal" && $ticket->getStatus()->getSlug() != "wrong" && $ticket->getStatus()->getSlug() != "canceled"){
  629.                                             $warehouse = $ticket->getTechnician()->mainWarehouse();
  630.                                             
  631.                                             // Inserisco intervento
  632.                                             $datetime = date_create_from_format('m/d/Y', $data[12]);
  633.                                             $intervention = $this->importInterventionCreate($em, $ticket, $warehouse, $datetime);
  635.                                             // Cerco o creo i prodotti del ticket
  636.                                             $pPos = $this->importInterventionSearchProduct($em, $data[9], $ticket->getSupplier());
  637.                                             $pSim = $this->importInterventionSearchProduct($em, $data[10], $ticket->getSupplier());
  639.                                             // Inserisco le attività
  640.                                             $activityTypePos = $em->getRepository('App\Entity\Slave\InterventionActivityType')->findOneBy(array('slug' => 'installato-pos-fabrick-flex'));
  641.                                             $activityTypeSim = $em->getRepository('App\Entity\Slave\InterventionActivityType')->findOneBy(array('slug' => 'installato-accessorio-fabrick-flex'));
  642.                                             $this->importInterventionActivity($em, $ticket, $intervention, $activityTypePos, false, null, $pPos, $warehouse, $datetime);
  643.                                             $this->importInterventionActivity($em, $ticket, $intervention, $activityTypeSim, false, null, $pSim, $warehouse, $datetime);
  644.                                             $ticket->setStatus($ticketStatusClosed);
  645.                                             $ticket->setWaybill($data[11]);
  646.                                             $ticket->setDatetimeEnd(new \Datetime());
  647.                                             $em->flush();
  648.                                             $countClosed++;
  649.                                         }
  650.                                         break;
  651.                                     default: break;
  652.                                 }
  653.                             }
  654.                             $row++;
  655.                         }
  656.                         fclose($handle);
  657.                     }
  659.                     $em->flush();
  660.                     $this->addFlash('notice_success', 'Sono stati inseriti '.$countClosed.' interventi e sono stati ignorati '.$countIgnored.' interventi perché sono cancellati/errati/chiusi!');
  661.                     return $this->redirectToRoute('user_ticket_list');
  662.                 }
  663.             }
  665.             // CHIUSURE PORTALE
  666.             $statusClosedPortal = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed_portal'));
  667.             $ticketClosures = new ImportTicketClosures();
  668.             $formClosures = $formFactory->createNamed("form_import_ticket_closures", ImportTicketClosuresType::class, $ticketClosures);
  669.             $formClosures->handleRequest($request);
  671.             if($formClosures->isSubmitted()){
  672.                 
  673.                 $valid = true;
  674.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formClosures->get('separator'));
  675.                 if($valid) $valid = ValidationService::validateCsvDelimiter($formClosures->get('file')->getData()->getPathName(), $formClosures->get('separator')->getData(), $formClosures->get('separator'));
  676.                 if($valid) $valid = ValidationService::validateFile($validator, $formClosures->get('path'), true, $formClosures->get('file')->getData(), '10', array('csv', 'txt'));
  677.                 if($valid) $valid = $this->importCheckFile($em, $validator, $formClosures);
  679.                 if($valid && $formClosures->isValid()){
  681.                     $row = 0;
  682.                     $counterNotUpdated = 0;
  683.                     $counterClosed = 0;
  684.                     $counterAlreadyClosed = 0;
  686.                     if(($handle = fopen($formClosures->get('file')->getData(), "r")) !== FALSE) {
  687.                         while(($data = fgetcsv($handle, 2000, $formClosures->get('separator')->getData())) !== FALSE) {
  688.                             $data = array_map("utf8_encode", $data);
  689.                             if($row > 0){
  690.                                 $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($data[0], $data[1]);
  691.                                 if($ticket != null){
  692.                                     $ticket->setClosedOnPortal(true);
  693.                                     switch($ticket->getStatus()->getSlug()){
  694.                                         case 'closed': $ticket->setStatus($statusClosedPortal); $counterClosed++; break;
  695.                                         case 'closed_portal': $counterAlreadyClosed++; break;
  696.                                         default: $counterNotUpdated++; break;
  697.                                     }
  698.                                 }
  699.                             }
  700.                             $row++;
  701.                         }
  702.                         fclose($handle);
  703.                     }
  704.                     $em->flush();
  706.                     $this->addFlash('notice_success', 'Ticket chiusi: '.$counterClosed.'<br>Ticket già chiusi: '.$counterAlreadyClosed.'<br>Ticket stato non aggiornato: '.$counterNotUpdated);
  707.                     return $this->redirectToRoute('user_ticket_list');
  708.                 }
  709.             }
  711.             // ANNULLA TICKET
  712.             $statusCanceled = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'canceled'));
  713.             $ticketCancels = new ImportTicketCancels();
  714.             $formCancels = $formFactory->createNamed("form_import_ticket_cancels", ImportTicketCancelsType::class, $ticketCancels);
  715.             $formCancels->handleRequest($request);
  717.             if($formCancels->isSubmitted()){
  718.                 
  719.                 $valid = true;
  720.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formCancels->get('separator'));
  721.                 if($valid) $valid = ValidationService::validateCsvDelimiter($formCancels->get('file')->getData()->getPathName(), $formCancels->get('separator')->getData(), $formCancels->get('separator'));
  722.                 if($valid) $valid = ValidationService::validateFile($validator, $formCancels->get('path'), true, $formCancels->get('file')->getData(), '10', array('csv', 'txt'));
  723.                 if($valid) $valid = $this->importCheckFile($em, $validator, $formCancels);
  725.                 if($valid && $formCancels->isValid()){
  727.                     $row = 0;
  728.                     if(($handle = fopen($formCancels->get('file')->getData(), "r")) !== FALSE) {
  729.                         while(($data = fgetcsv($handle, 2000, $formCancels->get('separator')->getData())) !== FALSE) {
  730.                             $data = array_map("utf8_encode", $data);
  731.                             if($row > 0){
  732.                                 $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($data[0], $data[1]);
  733.                                 if($ticket != null){
  734.                                     $ticket->setStatus($statusCanceled);
  735.                                 }
  736.                             }
  737.                             $row++;
  738.                         }
  739.                         fclose($handle);
  740.                     }
  741.                     $em->flush();
  743.                     $this->addFlash('notice_success', 'Ticket annullati!');
  744.                     return $this->redirectToRoute('user_ticket_list');
  745.                 }
  746.             }
  748.             // SOSPENDI TICKET
  749.             $statusSuspended = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspended'));
  750.             $interventionOutcomeTypeSuspended = $em->getRepository('App\Entity\Slave\InterventionOutcomeType')->findOneBy(array('slug' => 'suspended'));
  752.             $ticketsSuspend = new ImportTicketsSuspend();
  753.             $formSuspend = $formFactory->createNamed("form_import_tickets_suspend", ImportTicketsSuspendType::class, $ticketsSuspend, array('typeSlug' => 'suspended'));
  754.             $formSuspend->handleRequest($request);
  756.             if($formSuspend->isSubmitted()){
  757.                 
  758.                 $today = new \Datetime();
  759.                 $valid = true;
  760.                 [$valid, $interventionOutcome] = FormValidatorService::validateIntervention($em, $validator, $formSuspend, 'suspended');
  761.                 if($valid) $valid = $this->importCheckFile($em, $validator, $formSuspend);
  762.                 
  763.                 if($valid && $formSuspend->isValid()){
  764.                     $row = 0;
  765.                     if(($handle = fopen($formSuspend->get('file')->getData(), "r")) !== FALSE) {
  766.                         while(($data = fgetcsv($handle, 2000, $formSuspend->get('separator')->getData())) !== FALSE) {
  767.                             $data = array_map("utf8_encode", $data);
  768.                             if($row > 0){
  769.                                 $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($data[0], $data[1]);
  770.                                 if($ticket != null){
  772.                                     $intervention = new Intervention();
  773.                                     $intervention->setTicket($ticket);
  774.                                     $intervention->setDatetime(new \Datetime());
  775.                                     $intervention->setOutcomeType($interventionOutcomeTypeSuspended);
  776.                                     $intervention->setOutcome($interventionOutcome);
  777.                                     $intervention->setDatetimeBilling(date_create_from_format('d-m-Y H:i:s', '01-'.$today->format('m').'-'.$today->format('Y').' 00:00:00'));
  778.                                     $intervention->setBillable(false);
  779.                                     $intervention->setMotivation($formSuspend->get("motivation")->getData());
  780.                                     $intervention->setOperator($this->getUser());
  781.                                     if($interventionOutcome->isReferentRequired()) $intervention->setReferent($formSuspend->get("referent")->getData());
  782.                                     if($interventionOutcome->isPhoneRequired()) $intervention->setPhone($formSuspend->get("phone")->getData());
  783.                                     if($interventionOutcome->isPhotoRequired()) {
  784.                                         $uploadDir = $this->params->get('kernel.project_dir').'/'.$this->params->get('web_path').'/companies/'.$company->getDirectoryPath().'/tickets/'.$ticket->getDirectoryPath().'/';
  785.                                         MediaService::uploadImage($fs, $formSuspend->get('file')->getData(), null, $uploadDir, $intervention, 'photo', 100, 1000, 200, true);
  786.                                     }
  787.                                     $em->persist($intervention);
  788.                     
  789.                                     $ticketSuspension = new TicketSuspension();
  790.                                     $ticketSuspension->setTicket($ticket);
  791.                                     $ticketSuspension->setIntervention($intervention);
  792.                                     $ticketSuspension->setDatetimeFrom(date_create_from_format("d-m-Y H:i", $formSuspend->get('dateFrom')->getData()->format('d-m-Y').' '.$formSuspend->get('timeFromHour')->getData().':'.$formSuspend->get('timeFromMinute')->getData()));
  793.                                     if($formSuspend->get('dateTo')->getData() != null && $formSuspend->get('timeToHour')->getData() != null && $formSuspend->get('timeToMinute')->getData() != null){
  794.                                         $ticketSuspension->setDatetimeTo(date_create_from_format("d-m-Y H:i", $formSuspend->get('dateTo')->getData()->format('d-m-Y').' '.$formSuspend->get('timeToHour')->getData().':'.$formSuspend->get('timeToMinute')->getData()));
  795.                                     }
  796.                                     $ticketSuspension->setApproved(true);
  797.                                     $ticketSuspension->setManaged(true);
  798.                                     $ticketSuspension->setRefuseMotivation(null);
  799.                                     $em->persist($ticketSuspension);
  800.                     
  801.                                     $settingUnlockSameTech = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_same_technician'));
  802.                                     if($settingUnlockSameTech->getValue() != 1)
  803.                                         $ticket->setTechnician(null);
  804.                                     $ticket->setStatus($statusSuspended);
  805.                                     $em->flush();
  806.                                 }
  807.                             }
  808.                             $row++;
  809.                         }
  810.                         fclose($handle);
  811.                     }
  812.                     $em->flush();
  814.                     $this->addFlash('notice_success', 'Ticket sospesi!');
  815.                     return $this->redirectToRoute('user_ticket_list');
  816.                 }
  817.             }
  819.             // SBLOCCA SOSPENSIONE TICKET
  820.             $ticketsSusUnlock = new ImportTicketsSusUnlock();
  821.             $formSusUnlock = $formFactory->createNamed("form_import_tickets_sus_unlock", ImportTicketsSusUnlockType::class, $ticketsSusUnlock);
  822.             $formSusUnlock->handleRequest($request);
  824.             if($formSusUnlock->isSubmitted()){
  825.                 
  826.                 $valid = true;
  827.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusUnlock->get('unlockCausal'));
  828.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusUnlock->get('date'));
  829.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusUnlock->get('hour'));
  830.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusUnlock->get('minute'));
  831.                 if($valid) $valid = $this->importCheckFile($em, $validator, $formSusUnlock);
  833.                 if($valid && $formSusUnlock->isValid()){
  834.                     $row = 0;
  835.                     if(($handle = fopen($formSusUnlock->get('file')->getData(), "r")) !== FALSE) {
  836.                         while(($data = fgetcsv($handle, 2000, $formSusUnlock->get('separator')->getData())) !== FALSE) {
  837.                             $data = array_map("utf8_encode", $data);
  838.                             if($row > 0){
  839.                                 $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($data[0], $data[1]);
  840.                                 if($ticket != null){
  841.                                     $datetimeTo = date_create_from_format('d-m-Y H:i', $formSusUnlock->get('date')->getData()->format('d-m-Y').' '.$formSusUnlock->get('hour')->getData().':'.$formSusUnlock->get('minute')->getData());
  842.                                     $unlockCausal = $formSusUnlock->get('unlockCausal')->getData();
  843.                                     $ticketSuspension = $ticket->getActualSuspension();
  844.                                     $ticketSuspension->unlock($unlockCausal, $datetimeTo, $em);
  845.                                 }
  846.                             }
  847.                             $row++;
  848.                         }
  849.                         fclose($handle);
  850.                     }
  851.                     $em->flush();
  853.                     $this->addFlash('notice_success', 'Sospensioni sbloccate!');
  854.                     return $this->redirectToRoute('user_ticket_list');
  855.                 }
  856.             }
  858.             return $this->render('role/user/ticket/import.html.twig', array(
  859.                 'formTicket' => $formTicket->createView(),
  860.                 'formIntervention' => $formIntervention->createView(),
  861.                 'formClosures' => $formClosures->createView(),
  862.                 'formCancels' => $formCancels->createView(),
  863.                 'formSuspend' => $formSuspend->createView(),
  864.                 'formSusUnlock' => $formSusUnlock->createView()
  865.             ));
  866.         }
  867.     //
  869.     /**
  870.      * @Route("/", name="user_tickets")
  871.      * @Security("is_granted('view', 'ticket')")
  872.      */
  873.     public function userTickets(Request $request)
  874.     {    
  875.         return $this->render('role/user/ticket/index.html.twig');
  876.     }
  878.     /**
  879.      * @Route("/ricerca", name="user_ticket_search")
  880.      * @Security("is_granted('view', 'ticket')")
  881.      */
  882.     public function userTicketSearch(Request $request, PaginatorInterface $paginator)
  883.     {    
  884.         $em = $this->mr->getManager('slave');
  885.         $suppliers = $em->getRepository("App\Entity\Slave\Supplier")->findAllActiveOrdered();
  886.         $operationGroups = $em->getRepository("App\Entity\Slave\OperationGroup")->findAllOrdered();
  887.         $ticketStatuses = $em->getRepository('App\Entity\Slave\TicketStatus')->findAll();
  889.         if($this->getUser()->getAccountTypology() == 'technician'){
  890.             $filters = FilterService::ticket3Filter($request);
  891.             $ticketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findByTechnicianFiltered(true, $filters, $this->getUser()->getId());
  892.             $tickets = $paginator->paginate($ticketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  893.         }
  894.         else{
  895.             $filters = FilterService::ticket2Filter($request);
  896.             $ticketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findFiltered(true, $filters);
  897.             $tickets = $paginator->paginate($ticketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  898.         }
  899.         
  900.         return $this->render('role/user/ticket/search.html.twig', array(
  901.             'tickets' => $tickets,
  902.             'suppliers' => $suppliers,
  903.             'operations' => $operationGroups,
  904.             'filters' => $filters,
  905.             'ticketStatuses' => $ticketStatuses
  906.         ));
  907.     }
  908.     
  909.     /**
  910.      * @Route("/ricerca/esporta-csv", name="user_ticket_search_filter_export")
  911.      * @Security("is_granted('view', 'ticket')")
  912.      */
  913.     public function userTicketSearchFilterExport(Request $request)
  914.     {    
  915.         $em = $this->mr->getManager('slave');
  916.         $emMaster = $this->mr->getManager('master');
  917.         $session = $request->getSession();
  918.         $filters = $session->get('user_ticket_search_filters');
  920.         if($this->getUser()->getAccountTypology() == 'technician')
  921.             $tickets = $em->getRepository("App\Entity\Slave\Ticket")->findByTechnicianFiltered(false, $filters, $this->getUser()->getId());
  922.         else
  923.             $tickets = $em->getRepository("App\Entity\Slave\Ticket")->findFiltered(false, $filters);
  925.         $response = new StreamedResponse();
  926.         $response->setCallback(function() use($emMaster, $tickets) {
  927.             $handle = fopen('php://output', 'w+');
  928.             fputcsv($handle, array('Stato','Numero','Termid','Cliente','Operazione','Fornitore','Tariffa','Provincia','Tecnico','Data/Ora ricezione','Data/Ora chiusura','Data/Ora scadenza'), ";", '"', "\\");
  930.             foreach($tickets as $t){
  931.                 $status = null;
  932.                 $number = null;
  933.                 $termid = null;
  934.                 $client = null;
  935.                 $operation = null;
  936.                 $supplier = null;
  937.                 $tariff = null;
  938.                 $province = null;
  939.                 $technician = null;
  940.                 $datetimeStart = null;
  941.                 $datetimeEnd = null;
  942.                 $datetimeExpiration = null;
  943.                 if($t->getStatus() != null) $status = $t->getStatus()->getValue();
  944.                 if($t->getNumber() != null) $number = $t->getNumber();
  945.                 if($t->getTermid() != null) $termid = $t->getTermid()->getCode();
  946.                 if($t->getClient() != null) $client = $t->getClient()->__toString();
  947.                 if($t->getOperation() != null) $operation = $t->getOperation()->__toString();
  948.                 if($t->getOperationTariffAmount() != null) $tariff = $t->getOperationTariffAmount()->getValue();
  949.                 if($t->getSupplier() != null) $supplier = $t->getSupplier()->__toString();
  950.                 if($t->getIdProvince() != null) $province = $emMaster->getRepository("App\Entity\Master\Province")->findOneById($t->getIdProvince())->getSign();
  951.                 if($t->getTechnician() != null) $technician = $t->getTechnician()->__toString();
  952.                 if($t->getDatetimeStart() != null) $datetimeStart = $t->getDatetimeStart()->format('d-m-Y H:i');
  953.                 if($t->getDatetimeEnd() != null) $datetimeEnd = $t->getDatetimeEnd()->format('d-m-Y H:i');
  954.                 if($t->getDatetimeExpiration() != null) $datetimeExpiration = $t->getDatetimeExpiration()->format('d-m-Y H:i');
  956.                 fputcsv($handle, array($status, $number, $termid, $client, $operation, $supplier, $tariff, $province, $technician, $datetimeStart, $datetimeEnd, $datetimeExpiration), ";", '"', "\\");
  957.             }
  959.             fclose($handle);
  960.         });
  961.         
  962.         $response->setStatusCode(200);
  963.         $dispositionHeader = $response->headers->makeDisposition(ResponseHeaderBag::DISPOSITION_ATTACHMENT, 'Ticket filtrati.csv');
  964.         $response->headers->set('Content-Type', 'text/csv; charset=ISO-8859-15');
  965.         $response->headers->set('Content-Disposition', $dispositionHeader);
  966.         return $response;
  967.     }
  969.     /**
  970.      * @Route("/lista-tab", name="user_ticket_list_tab")
  971.      * @Security("is_granted('view', 'ticket')")
  972.      */
  973.     public function userTicketListTab(Request $request)
  974.     {    
  975.         $request->getSession()->set('user_ticket_list_tab', $request->request->get('ticketTabOpen'));
  976.         $request->getSession()->set('tab_operation_group', $request->request->get('ticketOperationGroup'));
  977.         $request->getSession()->set('tab_technician', $request->request->get('ticketTechnician'));
  978.         return $this->redirectToRoute('user_ticket_list');
  979.     }
  980.     
  981.     /**
  982.      * @Route("/lista", name="user_ticket_list")
  983.      * @Security("is_granted('view', 'ticket')")
  984.      */
  985.     public function userTicketList(Request $request, PaginatorInterface $paginator, ValidatorInterface $validator, FormFactoryInterface $formFactory, FileSystem $fs)
  986.     {    
  987.         $em = $this->mr->getManager('slave');
  988.         $emMaster = $this->mr->getManager('master');
  989.         $session = $request->getSession();
  990.         $cities = $emMaster->getRepository("App\Entity\Master\City")->findByName('');
  991.         $settingBackOffice = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_backoffice_manage'));
  992.         $suppliers = $em->getRepository("App\Entity\Slave\Supplier")->findAllActiveOrdered();
  993.         $operationGroups = $em->getRepository("App\Entity\Slave\OperationGroup")->findAllOrdered();
  995.         if($this->getUser()->getAccountTypology() == 'agency' || $this->getUser()->getAccountTypology() == 'warehouse'){
  996.             # Agenzia
  997.             $filters = FilterService::ticketFilter($request);
  998.             if($session->get('tab_operation_group') != null){
  999.                 $filters['operation'] = $session->get('tab_operation_group');
  1000.             }
  1001.             if($session->get('tab_technician') != null){
  1002.                 $filters['technician'] = $session->get('tab_technician');
  1003.             }
  1004.             
  1005.             $errorTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsErrorFiltered(true, $filters);
  1006.             $errorTickets = $paginator->paginate($errorTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1008.             $toAssignTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'to_assign', $filters);
  1009.             $toAssignTickets = $paginator->paginate($toAssignTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1010.             
  1011.             $assignedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'assigned', $filters);
  1012.             $assignedTickets = $paginator->paginate($assignedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1013.             
  1014.             $takenChargeTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'taken_charge', $filters);
  1015.             $takenChargeTickets = $paginator->paginate($takenChargeTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1016.             
  1017.             $suspensionRequestTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'suspension_request', $filters);
  1018.             $suspensionRequestTickets = $paginator->paginate($suspensionRequestTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1020.             $suspendedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'suspended', $filters);
  1021.             $suspendedTickets = $paginator->paginate($suspendedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1022.             
  1023.             $closedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'closed', $filters);
  1024.             $closedTickets = $paginator->paginate($closedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1025.             
  1026.             $closedPortalTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'closed_portal', $filters);
  1027.             $closedPortalTickets = $paginator->paginate($closedPortalTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1028.             
  1029.             $canceledTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'canceled', $filters);
  1030.             $canceledTickets = $paginator->paginate($canceledTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1031.             
  1032.             $wrongTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByStatusFiltered(true, 'wrong', $filters);
  1033.             $wrongTickets = $paginator->paginate($wrongTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1035.             // Assegna ticket
  1036.             $ticketsError = "Ticket assegnati! Ticket non spostati perché hanno un intervento in corso: ";
  1037.             $error = false;
  1038.             $first = true;
  1039.             $assignTechnician = new AssignTechnician();
  1040.             $formAssignTechnician = $formFactory->createNamed("form_assign_technician", AssignTechnicianType::class, $assignTechnician);
  1041.             $formAssignTechnician->handleRequest($request);
  1043.             if($formAssignTechnician->isSubmitted()){
  1044.                 
  1045.                 $valid = ValidationService::validateNotBlank($validator, $formAssignTechnician->get("technician"));
  1047.                 if($valid && $formAssignTechnician->isValid()){
  1049.                     $statusAssigned = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'assigned'));
  1050.                     $ids = $request->request->get('ids');
  1051.                     $ticketIds = explode(',', $ids);
  1052.                     foreach($ticketIds as $ticketId){
  1054.                         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($ticketId);
  1055.                         $interventionId = null;
  1056.                         foreach($ticket->getInterventions() as $int){
  1057.                             if($int->getOutcome() == null){
  1058.                                 $interventionId = $int->getId();
  1059.                                 break;
  1060.                             }
  1061.                         }
  1063.                         if($interventionId == null){
  1064.                             $ticket->setTechnician($formAssignTechnician->get("technician")->getData());
  1065.                             $ticket->setStatus($statusAssigned);
  1066.                         }
  1067.                         else{
  1068.                             $error = true;
  1069.                             if($first) $first = false; else $ticketsError .= ', ';
  1070.                             $ticketsError .= $ticket->getNumber();
  1071.                         }
  1072.                     }
  1073.                     $em->flush();
  1075.                     if(!$error)
  1076.                         $this->addFlash('notice_success', "Tecnico assegnato ai ticket!");
  1077.                     else
  1078.                         $this->addFlash('notice_success', $ticketsError);
  1079.                     return $this->redirectToRoute('user_ticket_list');
  1080.                 }
  1081.             }
  1082.             
  1083.             $intervention = new Intervention();
  1084.             $formSuspension = $formFactory->createNamed("form_suspension", InterventionType::class, $intervention, array('typeSlug' => 'suspended'));
  1085.             $formSuspension->handleRequest($request);
  1086.     
  1087.             if($formSuspension->isSubmitted()){
  1088.     
  1089.                 $ids = $request->request->get('ids');
  1090.                 [$valid, $interventionOutcome] = FormValidatorService::validateIntervention($em, $validator, $formSuspension, 'suspended');
  1091.     
  1092.                 if($valid && $formSuspension->isValid()){
  1094.                     $ticketIds = explode(',', $ids);
  1095.                     $today = new \Datetime();
  1097.                     foreach($ticketIds as $ticketId){
  1098.                         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($ticketId);
  1099.                     
  1100.                         $intervention = new Intervention();
  1101.                         $intervention->setTicket($ticket);
  1102.                         $intervention->setDatetime(new \Datetime());
  1103.                         $intervention->setMotivation($formSuspension->get("motivation")->getData());
  1104.                         $intervention->setOutcomeType($em->getRepository('App\Entity\Slave\InterventionOutcomeType')->findOneBySlug('suspended'));
  1105.                         $intervention->setOutcome($interventionOutcome);
  1106.                         $intervention->setDatetimeBilling(date_create_from_format('d-m-Y H:i:s', '01-'.$today->format('m').'-'.$today->format('Y').' 00:00:00'));
  1107.                         $intervention->setBillable(false);
  1108.                         $intervention->setOperator($this->getUser());
  1109.                         if($interventionOutcome->isReferentRequired()) $intervention->setReferent($formSuspension->get("referent")->getData());
  1110.                         if($interventionOutcome->isPhoneRequired()) $intervention->setPhone($formSuspension->get("phone")->getData());
  1111.                         if($interventionOutcome->isPhotoRequired()) {
  1112.                             $uploadDir = $this->params->get('kernel.project_dir').'/'.$this->params->get('web_path').'/companies/'.$company->getDirectoryPath().'/tickets/'.$ticket->getDirectoryPath().'/';
  1113.                             MediaService::uploadImage($fs, $formSuspension->get('file')->getData(), null, $uploadDir, $intervention, 'photo', 100, 1000, 200, true);
  1114.                         }
  1115.                         $em->persist($intervention);
  1116.         
  1117.                         // Inserisco la sospensione del ticket
  1118.                         $suspension = new TicketSuspension();
  1119.                         $suspension->setTicket($ticket);
  1120.                         $suspension->setIntervention($intervention);
  1121.                         $suspension->setDatetimeFrom(date_create_from_format("d-m-Y H:i", $formSuspension->get('dateFrom')->getData()->format('d-m-Y').' '.$formSuspension->get('timeFromHour')->getData().':'.$formSuspension->get('timeFromMinute')->getData()));
  1122.                         if($formSuspension->get('dateTo')->getData() != null && $formSuspension->get('timeToHour')->getData() != null && $formSuspension->get('timeToMinute')->getData() != null){
  1123.                             $suspension->setDatetimeTo(date_create_from_format("d-m-Y H:i", $formSuspension->get('dateTo')->getData()->format('d-m-Y').' '.$formSuspension->get('timeToHour')->getData().':'.$formSuspension->get('timeToMinute')->getData()));
  1124.                         }
  1125.                         $suspension->setApproved(true);
  1126.                         $suspension->setManaged(true);
  1127.                         $em->persist($suspension);
  1129.                         $settingUnlockSameTech = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_same_technician'));
  1130.                         if($settingUnlockSameTech->getValue() != 1)
  1131.                             $ticket->setTechnician(null);
  1132.                         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspended')));
  1133.     
  1134.                         $em->flush();
  1135.                     }
  1136.                     
  1137.                     $this->addFlash('notice_success', 'Ticket sospesi');
  1138.                     return $this->redirectToRoute('user_ticket_list');
  1139.                 }
  1140.                 else{
  1141.                     $session->set('openSuspensionModal', true);
  1142.                     $session->set('openSuspensionModalIds', $ids);
  1143.                 }
  1144.             }
  1146.             return $this->render('role/user/ticket/list.html.twig', array(
  1147.                 'cities' => $cities,
  1148.                 'settingBackOffice' => $settingBackOffice->getValue(),
  1149.                 'errorTickets' => $errorTickets,
  1150.                 'toAssignTickets' => $toAssignTickets,
  1151.                 'assignedTickets' => $assignedTickets,
  1152.                 'takenChargeTickets' => $takenChargeTickets,
  1153.                 'suspensionRequestTickets' => $suspensionRequestTickets,
  1154.                 'suspendedTickets' => $suspendedTickets,
  1155.                 'closedTickets' => $closedTickets,
  1156.                 'closedPortalTickets' => $closedPortalTickets,
  1157.                 'canceledTickets' => $canceledTickets,
  1158.                 'wrongTickets' => $wrongTickets,
  1159.                 'suppliers' => $suppliers,
  1160.                 'operations' => $operationGroups,
  1161.                 'filters' => $filters,
  1162.                 'formAssignTechnician' => $formAssignTechnician->createView(),
  1163.                 'formSuspension' => $formSuspension->createView()
  1164.             ));
  1165.         }
  1167.         if($this->getUser()->getAccountTypology() == 'technician'){
  1168.             $fs = new Filesystem();
  1169.             # Tecnico
  1170.             $settingTechUnlockSuspension = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_by_technician'));
  1171.             $filters = FilterService::ticketTechnicianFilter($request);
  1172.             if($session->get('tab_operation_group') != null){
  1173.                 $filters['all'] = $session->get('tab_operation_group');
  1174.             }
  1175.             if($session->get('numberOrTermid') != null){
  1176.                 $filters['all'] = $session->get('numberOrTermid');
  1177.                 $session->remove('numberOrTermid');
  1178.             }
  1180.             $assignedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'assigned', $filters);
  1181.             $assignedTickets = $paginator->paginate($assignedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1182.             
  1183.             $takenChargeTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'taken_charge', $filters);
  1184.             $takenChargeTickets = $paginator->paginate($takenChargeTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1185.             
  1186.             $suspensionRequestTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'suspension_request', $filters);
  1187.             $suspensionRequestTickets = $paginator->paginate($suspensionRequestTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1189.             $suspendedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'suspended', $filters);
  1190.             $suspendedTickets = $paginator->paginate($suspendedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1191.             
  1192.             $closedTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'closed', $filters);
  1193.             $closedTickets = $paginator->paginate($closedTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1194.             
  1195.             $closedPortalTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'closed_portal', $filters);
  1196.             $closedPortalTickets = $paginator->paginate($closedPortalTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1197.             
  1198.             $canceledTicketsQuery = $em->getRepository("App\Entity\Slave\Ticket")->findTicketsByUserAndStatusFiltered(true, $this->getUser()->getId(), 'canceled', $filters);
  1199.             $canceledTickets = $paginator->paginate($canceledTicketsQuery, $request->getSession()->get($request->get("_route")."_page"), 100);
  1200.             
  1201.             return $this->render('role/user/ticket/list.html.twig', array(
  1202.                 'settingTechUnlockSuspension' => $settingTechUnlockSuspension,
  1203.                 'assignedTickets' => $assignedTickets,
  1204.                 'takenChargeTickets' => $takenChargeTickets,
  1205.                 'suspensionRequestTickets' => $suspensionRequestTickets,
  1206.                 'suspendedTickets' => $suspendedTickets,
  1207.                 'closedTickets' => $closedTickets,
  1208.                 'closedPortalTickets' => $closedPortalTickets,
  1209.                 'canceledTickets' => $canceledTickets,
  1210.                 'suppliers' => $suppliers,
  1211.                 'operations' => $operationGroups,
  1212.                 'filters' => $filters
  1213.             ));
  1214.         }    
  1215.     }
  1216.     
  1217.     // AZIONI LISTA
  1218.         // MULTIPLE
  1219.             /**
  1220.              * @Route("/selezione-multipla-azione", name="user_ticket_multiple_select_action")
  1221.              * @Security("is_granted('edit', 'ticket')")
  1222.              */
  1223.             public function userTicketMultipleSelectAction(Request $request, MailerInterface $mailer)
  1224.             {    
  1225.                 $em = $this->mr->getManager('slave');
  1226.                 $session = $request->getSession();
  1227.                 $tab = $request->request->get('tab');
  1228.                 $action = $request->request->get('action');
  1229.                 $ids = $request->request->get('ids');
  1230.                 $causal = $request->request->get('causal');
  1232.                 $session->set('ticketsIds', $ids);
  1233.                 $session->set('ticketsAction', $action);
  1235.                 $valid = true;
  1236.                 switch($action){
  1237.                     case 'suspend_end': 
  1238.                         if($causal == null || $causal == ''){
  1239.                             $valid = false;
  1240.                             $session->set('ticketsError', 'causal');
  1241.                         }
  1242.                         break;
  1243.                     default: break;
  1244.                 }
  1246.                 if($valid){
  1247.                     $tickets = array();
  1248.                     $ticketsIds = explode(',', $ids);
  1249.                     foreach($ticketsIds as $id){
  1250.                         $t = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($id);
  1251.                         array_push($tickets, $t);
  1252.                     }
  1254.                     switch($action){
  1255.                         case 'wrong':
  1256.                             foreach($tickets as $ticket){
  1257.                                 $ticket->setSystemError(false);
  1258.                                 $ticket->setSystemErrorSlug(null);
  1259.                                 $ticket->setSystemErrorDetails(null);
  1260.                                 $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBySlug('wrong'));
  1261.                             }
  1262.                             $em->flush();
  1263.                             $this->addFlash('notice_success', 'Ticket spostati in errati!');
  1264.                             break;
  1265.                         case 'print': 
  1266.                             return $this->redirectToRoute('user_ticket_reports_print');
  1267.                             break;
  1268.                         case 'suspend_end':
  1269.                             foreach($tickets as $ticket){
  1270.                                 $ticketSuspension = $ticket->getActualSuspension();
  1271.                                 $ticketSuspension->unlock($causal, new \Datetime(), $em);
  1272.                             }
  1273.                             $em->flush();
  1274.                             $this->addFlash('notice_success', 'Sospensioni sbloccate!');
  1275.                             break;
  1276.                         case 'approve':
  1277.                             foreach($tickets as $ticket){
  1278.                                 $ticketSuspension = $ticket->getActualSuspension();
  1279.                                 $ticketSuspension->setApproved(true);
  1280.                                 $ticketSuspension->setManaged(true);
  1281.                     
  1282.                                 $settingUnlockSameTech = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_same_technician'));
  1283.                                 if($settingUnlockSameTech->getValue() != 1)
  1284.                                     $ticket->setTechnician(null);
  1285.                                 $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspended')));
  1286.                             }
  1288.                             // TODO inviare una email con l'elenco delle sospensioni approvate per ogni tecnico
  1290.                             $em->flush();
  1291.                             $this->addFlash('notice_success', 'Sospensioni approvate!');
  1292.                             break;
  1293.                         case 'closed_portal':
  1294.                             foreach($tickets as $ticket){
  1295.                                 $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed_portal')));
  1296.                                 $ticket->setClosedOnPortal(1);
  1297.                             }
  1298.                             $em->flush();
  1299.                             $this->addFlash('notice_success', 'Ticket chiusi su portal fornitore!');
  1300.                             break;
  1301.                         case 'cancel': 
  1302.                             foreach($tickets as $ticket){
  1303.                                 $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBySlug('canceled'));
  1304.                             }
  1306.                             // TODO inviare una email con l'elenco dei ticket annullati per ogni tecnico
  1308.                             $em->flush();
  1309.                             $this->addFlash('notice_success', 'Ticket annullati!');
  1310.                             break;
  1311.                         case 'delete': 
  1312.                             $countDeleted = 0;
  1313.                             $countIgnored = 0;
  1314.                             foreach($tickets as $ticket){
  1315.                                 if($ticket->canDelete('all')){
  1316.                                     $this->deleteTicketAndConnectedValues($em, $ticket);
  1317.                                     $countDeleted++;
  1318.                                 }
  1319.                                 else
  1320.                                     $countIgnored++;
  1321.                             }
  1322.                             $em->flush();
  1323.                             $this->addFlash('notice_success', 'Rimossi '.$countDeleted.' ticket e ignorati '.$countIgnored.' ticket non eliminabili!');
  1324.                             break;
  1325.                         case 'urge':
  1326.                             $now = new \Datetime();
  1327.                             $settingSunday = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'script_sunday_active'));
  1328.                             $techniciansIds = array();
  1329.                             $users = array();
  1330.                             foreach($tickets as $ticket){
  1331.                                 if(!in_array($ticket->getTechnician()->getId(), $techniciansIds))
  1332.                                     array_push($techniciansIds, $ticket->getTechnician()->getId());
  1333.                             }
  1334.                             if($settingSunday->getValue() == 1 || ($settingSunday->getValue() == 0 && $today->format('N') != 7)){
  1335.                                 foreach($techniciansIds as $tId){
  1336.                                     $tmp = array();
  1337.                                     $tmp2 = array();
  1338.                                     $technician = $em->getRepository('App\Entity\Slave\User')->findOneById($tId);
  1340.                                     if(!$technician->isInHolidayAtDate($now)){
  1341.                                         foreach($tickets as $ticket){
  1342.                                             if($ticket->getTechnician()->getId() == $technician->getId())
  1343.                                                 array_push($tmp2, $ticket);
  1344.                                         }
  1345.                                     }
  1347.                                     array_push($tmp, $technician, $tmp2);
  1348.                                     array_push($users, $tmp);
  1349.                                 }
  1350.                                 
  1351.                                 foreach($users as $u){
  1352.                                     $message = (new TemplatedEmail())
  1353.                                         ->subject($this->params->get('subject_ticket_urge'))
  1354.                                         ->from($this->params->get('email_noreply'))
  1355.                                         ->to($u[0]->getEmail())
  1356.                                         ->htmlTemplate('email/technician_urge_tickets.html.twig')
  1357.                                         ->context(['user' => $u[0], 'tickets' => $u[1]]);
  1358.                                     $mailer->send($message);
  1359.                                 }
  1361.                                 $this->addFlash('notice_success', 'Email di notifica urgenza inviate!');
  1362.                             }
  1363.                             else{
  1364.                                 $this->addFlash('notice_warning', 'Notifiche disabilitate la Domenica! Attivale dalle impostazioni');
  1365.                             }
  1366.                             break;
  1367.                         default: break;
  1368.                     }
  1369.                 }
  1370.                 return $this->redirectToRoute('user_ticket_list');
  1371.             }
  1373.             /**
  1374.              * @Route("/verbali-stampa", name="user_ticket_reports_print")
  1375.              * @Security("is_granted('view', 'ticket')")
  1376.              */
  1377.             public function userTicketReportsPrint(Request $request)
  1378.             {    
  1379.                 $em = $this->mr->getManager('slave');
  1380.                 $session = $request->getSession();
  1381.                 $matrixTickets = array();
  1382.                 $ticketsIds = explode(',', $session->get('ticketsIds'));
  1383.                 foreach($ticketsIds as $id){
  1384.                     $t = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($id);
  1385.                     $jsonReportValues = array();
  1386.                     $tmp = array();
  1387.                     if($t->getJsonReport() != '[]'){
  1388.                         $matrix = json_decode($t->getJsonReport(), true);
  1389.                         foreach($matrix as $array)
  1390.                             foreach($array as $a){
  1391.                                 $tcv = $em->getRepository('App\Entity\Slave\TicketColumnValue')->findOneBySupplierTicketColumnAndNeedle($t->getSupplier()->getId(), array_keys($array)[0], $a);
  1392.                                 $htmlToAdd = '';
  1393.                                 if($tcv != null)
  1394.                                     $htmlToAdd = ' ('.$tcv->getValue().')';
  1395.                                 $jsonReportValues[array_keys($array)[0]] = $a.$htmlToAdd;
  1396.                             }
  1397.                     }
  1398.                     array_push($tmp, $t, $jsonReportValues);
  1399.                     array_push($matrixTickets, $tmp);
  1400.                 }
  1401.                 
  1402.                 return $this->render('role/user/print/report.html.twig', array(
  1403.                     'matrixTickets' => $matrixTickets,
  1404.                     'backRoute' => 'list',
  1405.                     'continueRoute' => 'list'
  1406.                 ));
  1407.             }
  1409.             /**
  1410.              * @Route("/verbali-stampati", name="user_ticket_report_printed")
  1411.              * @Security("is_granted('view', 'ticket')")
  1412.              */
  1413.             public function userTicketReportPrinted(Request $request)
  1414.             {    
  1415.                 $em = $this->mr->getManager('slave');
  1416.                 $session = $request->getSession();
  1417.                 $ticketsIds = explode(',', $session->get('ticketsIds'));
  1418.                 foreach($ticketsIds as $id){
  1419.                     $t = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($id);
  1420.                     $t->setReportPrinted(true);
  1421.                 }
  1422.                 $em->flush();
  1423.                 return $this->redirectToRoute('user_ticket_list');                
  1424.             }
  1425.         //
  1426.         
  1427.         // SINGOLE
  1428.             /**
  1429.              * @Route("/invia-email-prendi-in-carico", name="user_ticket_send_email_take_charge")
  1430.              * @Security("is_granted('edit', 'ticket')")
  1431.              */
  1432.             public function userTicketSendEmailTakeCharge(Request $request, MailerInterface $mailer)
  1433.             {    
  1434.                 $em = $this->mr->getManager('slave');
  1435.                 $emMaster = $this->mr->getManager('master');
  1436.                 $session = $request->getSession();
  1437.                 $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  1438.                 $now = new \Datetime();
  1439.                 $users = array();
  1440.                 $technicians = $em->getRepository("App\Entity\Slave\User")->findTechniciansActive();
  1441.                 $settingSunday = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'script_sunday_active'));
  1443.                 if($settingSunday->getValue() == 1 || ($settingSunday->getValue() == 0 && $today->format('N') != 7)){
  1444.                     foreach($technicians as $t){
  1445.                         $onHoliday = false;
  1446.                         foreach($t->getHolidays() as $h){
  1447.                             if($now->format('Ymd') >= $h->getDateFrom()->format('Ymd') && $now->format('Ymd') <= $h->getDateTo()->format('Ymd')){
  1448.                                 $onHoliday = true;
  1449.                                 break;
  1450.                             }
  1451.                         }
  1452.                         if(!$onHoliday){
  1453.                             $tickets = $em->getRepository('App\Entity\Slave\Ticket')->findByUserAndStatus($t->getId(), 'assigned');
  1454.                             if(sizeof($tickets) > 0)
  1455.                                 array_push($users, array($t, $tickets));
  1456.                         }
  1457.                     }
  1458.                     
  1459.                     foreach($users as $u){
  1460.                         $message = (new TemplatedEmail())
  1461.                             ->subject($this->params->get('subject_ticket_take_charge'))
  1462.                             ->from($this->params->get('email_noreply'))
  1463.                             ->to($u[0]->getEmail())
  1464.                             ->htmlTemplate('email/technician_tickets.html.twig')
  1465.                             ->context(['user' => $u[0], 'tickets' => $u[1]]);
  1466.                         $mailer->send($message);
  1467.                     }
  1469.                     $message = (new TemplatedEmail())
  1470.                         ->subject($this->params->get('subject_event_clicked'))
  1471.                         ->from($this->params->get('email_noreply'))
  1472.                         ->to($this->params->get('email_domini'))
  1473.                         ->htmlTemplate('email/event_clicked.html.twig')
  1474.                         ->context(['user' => $this->getUser(), 'company' => $company, 'event' => 'Invia email prendi in carico']);
  1475.                     $mailer->send($message);
  1476.                     
  1477.                     $this->addFlash('notice_success', 'Notifiche email inviate!');
  1478.                 }
  1479.                 else{
  1480.                     $this->addFlash('notice_warning', 'Notifiche disabilitate la Domenica! Attivale dalle impostazioni');
  1481.                 }
  1483.                 return $this->redirect($request->server->get('HTTP_REFERER'));
  1484.             }
  1485.         
  1486.             /**
  1487.              * @Route("/prendi-in-carico", name="user_ticket_take_charge")
  1488.              * @Security("is_granted('edit', 'ticket')")
  1489.              */
  1490.             public function userTicketTakeCharge(Request $request)
  1491.             {    
  1492.                 $em = $this->mr->getManager('slave');
  1493.                 $session = $request->getSession();
  1494.                 $tickets = $em->getRepository('App\Entity\Slave\Ticket')->findByUserAndStatus($this->getUser()->getId(), 'assigned');
  1496.                 $statusTakenCharge = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBySlug('taken_charge');
  1497.                 foreach($tickets as $ticket){
  1498.                     $ticket->setStatus($statusTakenCharge);
  1499.                 }
  1500.                 $em->flush();
  1502.                 $this->addFlash('notice_success', 'Stato aggiornato!');
  1503.                 return $this->redirect($request->server->get('HTTP_REFERER'));
  1504.             }
  1505.         //
  1506.     //
  1507.     
  1508.     // AGGIUNGI MANUALMENTE
  1509.         /**
  1510.          * @Route("/nuovo", name="user_ticket_new")
  1511.          * @Security("is_granted('view', 'ticket')")
  1512.          */
  1513.         public function userTicketNew(Request $request, ValidatorInterface $validator, FormFactoryInterface $formFactory)
  1514.         {    
  1515.             $em = $this->mr->getManager('slave');
  1516.             $emMaster = $this->mr->getManager('master');
  1517.             $session = $request->getSession();
  1518.             $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  1519.             $cities = $emMaster->getRepository("App\Entity\Master\City")->findByName('');
  1520.             $today = new \DateTime();
  1522.             $ticket = new Ticket();
  1523.             $form = $formFactory->createNamed("form_ticket_new", TicketType::class, $ticket);
  1524.             $form->handleRequest($request);
  1526.             if($form->isSubmitted()){
  1528.                 $valid = true;
  1529.                 if($form->get('termid')->getData() == null && $form->get("termidCode")->getData() == null){
  1530.                     $valid = false;
  1531.                     $form->get("termidCode")->addError(new FormError("Campo obbligatorio"));
  1532.                 }
  1533.                 if($valid){
  1534.                     $termidCode = $form->get("termidCode")->getData();
  1535.                     if($form->get('termid')->getData() != null)
  1536.                         $termidCode = $em->getRepository('App\Entity\Slave\Termid')->findOneById($form->get('termid')->getData())->getCode();
  1538.                     $alreadyExist = $em->getRepository('App\Entity\Slave\Ticket')->findOneByNumberAndTermid($ticket->getNumber(), $termidCode);
  1539.                     if($alreadyExist){
  1540.                         $valid = false;
  1541.                         $form->get("number")->addError(new FormError("Esiste già un ticket con questo numero e con questo termid!"));
  1542.                         $form->get("termidCode")->addError(new FormError("Esiste già un ticket con questo numero e con questo termid!"));
  1543.                     }
  1544.                 }
  1545.                 
  1546.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeStart_date"));
  1547.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeStart_date"));
  1548.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeStart_hour"));
  1549.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeStart_minute"));
  1550.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeExpiration_date"));
  1551.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeExpiration_hour"));
  1552.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("datetimeExpiration_minute"));
  1553.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("anomaly"));
  1555.                 if($form->get('cityId')->getData() == null && $form->get("otherCity")->getData() == null){
  1556.                     $valid = false;
  1557.                     $form->get("cityName")->addError(new FormError("Campo obbligatorio"));
  1558.                 }
  1560.                 if($valid && $form->get('client')->getData() == null){
  1561.                     if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("clientCode"));
  1562.                     if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("clientName"));
  1563.                     if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("clientNickname"));
  1564.                     if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("clientAddress"));
  1565.                     if($form->get('client_cityId')->getData() == null){
  1566.                         $valid = false;
  1567.                         $form->get("client_cityName")->addError(new FormError("Campo obbligatorio"));
  1568.                     }
  1569.                     if($valid) $valid = ValidationService::validateNotBlank($validator, $form->get("client_zip"));
  1570.                 }
  1571.                 $valid = true;
  1572.                 $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneById($form->get('zip')->getData());
  1573.                 if($zip == null){
  1574.                     $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneByCode($request->request->get('other_zip'));
  1575.                     if($zip == null){
  1576.                         $form->get('zip')->addError(new FormError('CAP inesistente! Controlla il valore inserito!'));
  1577.                         $valid = false;
  1578.                     }
  1579.                 }
  1580.                 
  1581.                 if($valid && $form->isValid()){
  1582.                     
  1583.                     $jsonReport = '[{"ABI":'.json_encode($form->get('abi')->getData()).'},{"Anomalia":'.json_encode($form->get('anomaly')->getData()).'}]';
  1584.                     $datetimeStart = date_create_from_format('d-m-Y H:i', $form->get('datetimeStart_date')->getData()->format('d-m-Y').' '.$form->get('datetimeStart_hour')->getData().':'.$form->get('datetimeStart_minute')->getData());
  1585.                     $datetimeExpiration = date_create_from_format('d-m-Y H:i', $form->get('datetimeExpiration_date')->getData()->format('d-m-Y').' '.$form->get('datetimeExpiration_hour')->getData().':'.$form->get('datetimeExpiration_minute')->getData());
  1587.                     if($form->get('cityId')->getData() != null)
  1588.                         $city = $emMaster->getRepository('App\Entity\Master\City')->findOneById($form->get('cityId')->getData());
  1589.                     
  1590.                     $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneById($form->get('zip')->getData());
  1591.                     $ticket->setZip($zip->getCode());
  1592.                     if($city != null){
  1593.                         $ticket->setIdCity($city->getId());
  1594.                         $ticket->setIdProvince($city->getProvince()->getId());
  1595.                         $ticket->setOtherCity(null);
  1596.                     }
  1597.                     else{
  1598.                         $ticket->setOtherCity($form->get('otherCity')->getData());
  1599.                         $ticket->setIdProvince($zip->getCities()[0]->getProvince()->getId());
  1600.                     }
  1601.                     $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'to_assign')));
  1602.                     $ticket->setDirectoryPath($today->format("Y").'/'.$today->format("m").'/'.md5(uniqid()));
  1603.                     $ticket->setDatetimeImport(new \DateTime());
  1604.                     $ticket->setClosedOnPortal(false);
  1605.                     $ticket->setSystemError(false);
  1606.                     $ticket->setJson('[{}]');
  1607.                     $ticket->setJsonReport($jsonReport);
  1608.                     $ticket->setDatetimeStart($datetimeStart);
  1609.                     $ticket->setDatetimeExpiration($datetimeExpiration);
  1610.                     
  1611.                     // Client
  1612.                     $client = $em->getRepository('App\Entity\Slave\Client')->findOneById($form->get('client')->getData());
  1613.                     if($client == null){
  1614.                         $client = new Client();
  1615.                         $client->setCode($form->get('clientCode')->getData());
  1616.                         $client->setName($form->get('clientName')->getData());
  1617.                         $client->setNickname($form->get('clientNickname')->getData());
  1618.                         $client->setReferent($form->get('clientReferent')->getData());
  1619.                         $client->setFiscalCode($form->get('clientFiscalCode')->getData());
  1620.                         $client->setVat($form->get('clientVat')->getData());
  1621.                         $client->setSdi($form->get('clientSdi')->getData());
  1622.                         $client->setClosures($form->get('clientClosures')->getData());
  1623.                         $client->setOpenings($form->get('clientOpenings')->getData());
  1625.                         $clientCity = $emMaster->getRepository('App\Entity\Master\City')->findOneById($form->get('client_cityId')->getData());
  1626.                         $clientZip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneById($form->get('client_zip')->getData());
  1627.                         $client->setAddress($form->get('address')->getData());
  1628.                         $client->setLocality($form->get('locality')->getData());
  1629.                         $client->setIdCity($clientCity->getId());
  1630.                         $client->setZip($clientZip->getCode());
  1631.                         $client->setIdProvince($clientCity->getProvince()->getId());
  1632.                         $client->setNotes($form->get('clientNotes')->getData());
  1633.                         $client->setDirectoryPath(md5(uniqid()));
  1634.                         $em->persist($client);
  1635.         
  1636.                         $clientPhone = new ClientPhone();
  1637.                         $clientPhone->setClient($client);
  1638.                         $clientPhone->setName('Telefono 1');
  1639.                         $clientPhone->setNumber($form->get('clientPhone')->getData());
  1640.                         $em->persist($clientPhone);
  1641.             
  1642.                         $warehouse = new Warehouse();
  1643.                         $warehouse->setClient($client);
  1644.                         $warehouse->setMovable(false);
  1645.                         $warehouse->setNickname('Magazzino cliente - '.$client->getNickname());
  1646.                         $client->setWarehouse($warehouse);
  1647.                         $em->persist($warehouse);
  1648.                         $em->flush();
  1649.                     }
  1650.                     $ticket->setClient($client);
  1651.             
  1652.                     // Termid
  1653.                     $termid = $em->getRepository('App\Entity\Slave\Termid')->findOneById($form->get('termid')->getData());
  1654.                     if($termid == null){
  1655.                         $termid = new Termid();
  1656.                         $termid->setClient($client);
  1657.                         $termid->setCode($form->get('termidCode')->getData());
  1658.                         $em->persist($termid);
  1659.                         $em->flush();
  1660.                     }
  1661.                     $ticket->setTermid($termid);
  1662.                     $em->persist($ticket);
  1663.                     $em->flush();               
  1664.                     
  1665.                     $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ticket);
  1667.                     $this->addFlash('notice_success', "Ticket inserito!");
  1668.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1669.                 }
  1670.             }
  1672.             return $this->render('role/user/ticket/new.html.twig', array(
  1673.                 'company' => $company,
  1674.                 'cities' => $cities,
  1675.                 'form' => $form->createView()
  1676.             ));
  1677.         }
  1678.     //
  1679.         
  1680.     /**
  1681.      * @Route("/{ticketId}/scheda", name="user_ticket_sheet")
  1682.      * @Security("is_granted('ticket_view', ticketId)")
  1683.      */
  1684.     public function userTicketSheet($ticketId, Request $request, ValidatorInterface $validator, FormFactoryInterface $formFactory, FileSystem $fs, UserPasswordHasherInterface $passwordHasher, MailerInterface $mailer)
  1685.     {    
  1686.         $em = $this->mr->getManager('slave');
  1687.         $emMaster = $this->mr->getManager('master');
  1688.         $session = $request->getSession();
  1689.         $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  1690.         $settingBackOffice = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_backoffice_manage'));
  1691.         $settingTechUnlockSuspension = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_by_technician'));
  1692.         $cities = $emMaster->getRepository("App\Entity\Master\City")->findByName('');
  1694.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($ticketId);
  1695.         $displayJsonReport = '';
  1696.         if($ticket->getJsonReport() != '[]'){
  1697.             $matrix = json_decode($ticket->getJsonReport(), true);
  1698.             foreach($matrix as $array)
  1699.                 foreach($array as $a){
  1700.                     $tcv = $em->getRepository('App\Entity\Slave\TicketColumnValue')->findOneBySupplierTicketColumnAndNeedle($ticket->getSupplier()->getId(), array_keys($array)[0], $a);
  1701.                     $htmlToAdd = '';
  1702.                     if($tcv != null)
  1703.                         $htmlToAdd = ' <i>('.$tcv->getValue().')</i>';
  1704.                     $displayJsonReport.= '<tr><th>'.array_keys($array)[0].'</th><td colspan="2">'.$a.$htmlToAdd.'</td></tr>';
  1705.                 }
  1706.         }
  1708.         // TICKET - MODIFICA INDIRIZZO
  1709.         $formAddressEdit = $formFactory->createNamed("form_address", TicketAddressType::class, $ticket);
  1710.         $formAddressEdit->handleRequest($request);
  1712.         if($formAddressEdit->isSubmitted()){
  1713.             $valid = true;
  1714.             $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneById($formAddressEdit->get('zip')->getData());
  1715.             if($zip == null){
  1716.                 $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneByCode($request->request->get('other_zip'));
  1717.                 if($zip == null){
  1718.                     $formAddressEdit->get('zip')->addError(new FormError('CAP inesistente! Controlla il valore inserito!'));
  1719.                     $valid = false;
  1720.                 }
  1721.             }
  1723.             if($valid && $formAddressEdit->isValid()){
  1725.                 if($formAddressEdit->get('cityId')->getData() != null)
  1726.                     $city = $emMaster->getRepository('App\Entity\Master\City')->findOneById($formAddressEdit->get('cityId')->getData());
  1728.                 $ticket->setZip($zip->getCode());
  1729.                 if($city != null){
  1730.                     $ticket->setIdCity($city->getId());
  1731.                     $ticket->setIdProvince($city->getProvince()->getId());
  1732.                     $ticket->setOtherCity(null);
  1733.                 }
  1734.                 else{
  1735.                     $ticket->setOtherCity($formAddressEdit->get('otherCity')->getData());
  1736.                     $ticket->setIdProvince($zip->getCities()[0]->getProvince()->getId());
  1737.                 }
  1738.                 // SE SCELTO AGGIORNA CLIENTE
  1739.                 if($formAddressEdit->get('updateClient')->getData()){
  1740.                     $ticket->getClient()->setAddress($formAddressEdit->get('address')->getData());
  1741.                     $ticket->getClient()->setZip($zip->getCode());
  1742.                     $ticket->getClient()->setLocality($formAddressEdit->get('locality')->getData());
  1743.                     if($city != null){
  1744.                         $ticket->getClient()->setIdCity($city->getId());
  1745.                         $ticket->getClient()->setIdProvince($city->getProvince()->getId());
  1746.                     }
  1747.                     else{
  1748.                         $ticket->getClient()->setOtherCity($formAddressEdit->get('otherCity')->getData());
  1749.                         $ticket->getClient()->setIdProvince($zip->getCities()[0]->getProvince()->getId());
  1750.                     }
  1751.                 }
  1752.                 
  1753.                 $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ticket);
  1754.                 if($error){
  1755.                     $this->addFlash('notice_warning', "Nessuna tariffa trovata per questo indirizzo!");
  1756.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1757.                 }
  1758.                 $em->flush();
  1760.                 $this->addFlash('notice_success', "Indirizzo ticket aggiornato!");
  1761.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1762.             }
  1763.             else{
  1764.                 $session->set('openModalAddressEdit', true);
  1765.             }
  1766.         }
  1768.         // TICKET - CLIENTE - MODIFICA 
  1769.         $numOfPhones = 0;
  1770.         if($ticket->getClient() != null)
  1771.             $numOfPhones = sizeof($ticket->getClient()->getPhones());
  1772.         $formClientEdit = $formFactory->createNamed("form_client_edit", ClientEditType::class, $ticket->getClient(), array('phoneNumber' => $numOfPhones));
  1773.         $formClientEdit->handleRequest($request);
  1775.         if($formClientEdit->isSubmitted()){
  1776.             if($formClientEdit->isValid()){
  1777.                 
  1778.                 foreach($ticket->getClient()->getPhones() as $phone){
  1779.                     if($phone->getName() == 'Telefono 1') $phone->setNumber($formClientEdit->get('phone1')->getData());
  1780.                     if(sizeof($ticket->getClient()->getPhones()) > 1 && $phone->getName() == 'Telefono 2') $phone->setNumber($formClientEdit->get('phone2')->getData());
  1781.                     if(sizeof($ticket->getClient()->getPhones()) > 2 && $phone->getName() == 'Telefono cellulare') $phone->setNumber($formClientEdit->get('phone3')->getData());
  1782.                 }
  1784.                 if(sizeof($ticket->getClient()->getPhones()) == 0){
  1785.                     $clientPhone = new ClientPhone();
  1786.                     $clientPhone->setClient($ticket->getClient());
  1787.                     $clientPhone->setName('Telefono 1');
  1788.                     $clientPhone->setNumber('');
  1789.                     $em->persist($clientPhone);
  1790.                 }
  1792.                 $em->flush();
  1793.                 $this->addFlash('notice_success', "Dati aggiornati");
  1794.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1795.             }
  1796.             else{
  1797.                 $session->set('openEditModal', true);
  1798.                 $session->set('openEditModalId', $request->request->get('clientNotesEditId'));
  1799.             }
  1800.         }
  1801.     
  1802.         // TICKET - SOSPENSIONE - SBLOCCA
  1803.         $suspension = new TicketSuspension();
  1804.         $formSusUnlock = $formFactory->createNamed("form_suspension_unlock", TicketSuspensionUnlockType::class, $suspension);
  1805.         $formSusUnlock->handleRequest($request);
  1807.         if($formSusUnlock->isSubmitted()){
  1809.             $valid = ValidationService::validateNotBlank($validator, $formSusUnlock->get("unlockCausal"));
  1811.             if($valid && $formSusUnlock->isValid()){
  1812.                 $suspension = $em->getRepository('App\Entity\Slave\TicketSuspension')->findOneById($formSusUnlock->get('id')->getData());
  1813.                 $unlockCausal = $formSusUnlock->get("unlockCausal")->getData();
  1815.                 $suspension->unlock($unlockCausal, new \DateTime(), $em);
  1816.                 $em->flush();
  1818.                 $this->addFlash('notice_success', "Sospensione sbloccata!");
  1819.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1820.             }
  1821.             else{
  1822.                 $session->set('openModalSuspensionUnlock', true);
  1823.                 $session->set('openModalSuspensionUnlockId', $formSusUnlock->get('id')->getData());
  1824.             }
  1825.         }
  1826.         
  1827.         // TICKET - EXTRA
  1828.         if($this->getUser()->getAccountTypology() == 'agency' || $this->getUser()->getAccountTypology() == 'warehouse')
  1829.             $choiceTypes = array('Ore' => 'hours', 'Spesa' => 'cost', 'Integrazione tariffa' => 'tariff_extra', 'Tariffa fuori copertura' => 'tariff_out');
  1830.         else
  1831.             $choiceTypes = array('Ore' => 'hours', 'Spesa' => 'cost', 'Integrazione tariffa' => 'tariff_extra');
  1833.         $uploadDir = $this->params->get('kernel.project_dir').'/'.$this->params->get('web_path').'/companies/'.$company->getDirectoryPath().'/tickets/'.$ticket->getDirectoryPath().'/';
  1834.         $interventionExtra = new InterventionExtra();
  1835.         $formExtraNew = $formFactory->createNamed("form_intervention_extra_new", InterventionExtraType::class, $interventionExtra, array('ticketId' => $ticket->getId(), 'choice_types' => $choiceTypes));
  1836.         $formExtraNew->handleRequest($request);
  1838.         if($formExtraNew->isSubmitted()){
  1840.             $valid = FormValidatorService::validateInterventionExtra($validator, $formExtraNew, false, $this->getUser());
  1842.             if($valid && $formExtraNew->isValid()){
  1844.                 switch($formExtraNew->get('type')->getData()){
  1845.                     case 'cost':
  1846.                         if($formExtraNew->get('file')->getData()->guessExtension() == 'pdf')
  1847.                             MediaService::uploadDocument($formExtraNew->get('file')->getData(), $uploadDir, $interventionExtra, 'file');
  1848.                         else
  1849.                             MediaService::uploadImage($fs, $formExtraNew->get('file')->getData(), null, $uploadDir, $interventionExtra, 'file', 100, 1000, 200, true);
  1850.                         break;
  1851.                     case 'tariff_out':
  1852.                         $interventionExtra->setTariffOut(true);
  1853.                     default: break;
  1854.                 }
  1855.                 
  1856.                 if($this->getUser()->getAccountTypology() == 'agency' || $this->getUser()->getAccountTypology() == 'warehouse'){
  1857.                     $interventionExtra->setManaged(true);
  1858.                     $interventionExtra->setApproved(true);
  1859.                 }
  1860.                 else{
  1861.                     $interventionExtra->setManaged(false);
  1862.                     $interventionExtra->setApproved(null);
  1863.                 }
  1864.                 $em->persist($interventionExtra);
  1865.                 $em->flush();
  1867.                 $this->addFlash('notice_success', "Nuovo extra inserito!");
  1868.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1869.             }
  1870.             else{
  1871.                 $session->set('openModalExtraNew', true);
  1872.             }
  1873.         }
  1874.         
  1875.         $formExtraEdit = $formFactory->createNamed("form_intervention_extra_edit", InterventionExtraType::class, $interventionExtra, array('ticketId' => $ticket->getId(), 'choice_types' => $choiceTypes));
  1876.         $formExtraEdit->handleRequest($request);
  1878.         if($formExtraEdit->isSubmitted()){
  1880.             $valid = FormValidatorService::validateInterventionExtra($validator, $formExtraEdit, true, $this->getUser());
  1881.             if($valid && $formExtraEdit->isValid()){
  1883.                 $interventionExtraEdit = $em->getRepository('App\Entity\Slave\InterventionExtra')->findOneById($request->request->get('extraEditId'));
  1884.                 $oldFilePath = $interventionExtraEdit->getFilePath();
  1886.                 $interventionExtraEdit->setIntervention($formExtraEdit->get('intervention')->getData());
  1887.                 $interventionExtraEdit->setType($formExtraEdit->get('type')->getData());
  1888.                 $interventionExtraEdit->setNotes($formExtraEdit->get('notes')->getData());
  1889.                 switch($formExtraEdit->get('type')->getData()){
  1890.                     case 'cost':
  1891.                         $interventionExtraEdit->setTariffOut(false);
  1892.                         $interventionExtraEdit->setCost($formExtraEdit->get('cost')->getData());
  1893.                         if($formExtraEdit->get('file')->getData() != null){
  1894.                             // METTO IL NUOVO
  1895.                             if($formExtraEdit->get('file')->getData()->guessExtension() == 'pdf')
  1896.                                 MediaService::uploadDocument($formExtraEdit->get('file')->getData(), $uploadDir, $interventionExtra, 'file');
  1897.                             else
  1898.                                 MediaService::uploadImage($fs, $formExtraEdit->get('file')->getData(), null, $uploadDir, $interventionExtraEdit, 'file', 100, 1000, 200, true);
  1900.                             // RIMUOVO IL VECCHIO FILE
  1901.                             if(str_contains($oldFilePath, '.pdf'))
  1902.                                 MediaService::removeDocument($fs, $oldFilePath, $uploadDir);
  1903.                             else
  1904.                                 MediaService::removeImage($fs, $oldFilePath, $uploadDir);
  1905.                         }
  1906.                         break;
  1907.                     case 'hours':
  1908.                         $interventionExtraEdit->setTariffOut(false);
  1909.                         $interventionExtraEdit->setCost($formExtraEdit->get('cost')->getData());
  1910.                         $interventionExtraEdit->setHours($formExtraEdit->get('hours')->getData());
  1911.                         break;
  1912.                     case 'tariff_extra':
  1913.                         $interventionExtraEdit->setHours(null);
  1914.                         $interventionExtraEdit->setCost($formExtraEdit->get('cost')->getData());
  1915.                         $interventionExtraEdit->setTariffOut(false);
  1916.                         break;
  1917.                     case 'tariff_out':
  1918.                         $interventionExtraEdit->setHours(null);
  1919.                         $interventionExtraEdit->setCost($formExtraEdit->get('cost')->getData());
  1920.                         $interventionExtraEdit->setTariffOut(true);
  1921.                         break;
  1922.                     default: break;
  1923.                 }
  1924.                 $em->flush();
  1926.                 $this->addFlash('notice_success', "Modifiche salvate!");
  1927.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1928.             }
  1929.             else{
  1930.                 $session->set('openModalExtraEdit', true);
  1931.                 $session->set('openModalExtraEditId', $request->request->get('extraEditId'));
  1932.             }
  1933.         }
  1934.         
  1935.         // TICKET - REMINDER
  1936.         $ticketReminder = new TicketReminder();
  1937.         $formReminderNew = $formFactory->createNamed("form_reminder_new", TicketReminderType::class, $ticketReminder);
  1938.         $formReminderNew->handleRequest($request);
  1940.         if($formReminderNew->isSubmitted()){
  1942.             $valid = true;
  1943.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderNew->get("date"));
  1944.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderNew->get("hour"));
  1945.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderNew->get("minute"));
  1947.             if($valid && $formReminderNew->isValid()){
  1948.                 
  1949.                 $datetime = date_create_from_format('d-m-Y H:i', $formReminderNew->get('date')->getData()->format('d-m-Y').' '.$formReminderNew->get('hour')->getData().':'.$formReminderNew->get('minute')->getData());
  1950.                 $ticketReminder->setDatetime($datetime);
  1951.                 $ticketReminder->setTicket($ticket);
  1952.                 $ticketReminder->setTechnician($this->getUser());
  1953.                 $em->persist($ticketReminder);
  1954.                 $em->flush();
  1956.                 $this->addFlash('notice_success', "Reminder ticket inserito!");
  1957.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1958.             }
  1959.             else{
  1960.                 $session->set('openModalReminderNew', true);
  1961.             }
  1962.         }
  1963.         
  1964.         $formReminderEdit = $formFactory->createNamed("form_reminder_edit", TicketReminderType::class, $ticketReminder);
  1965.         $formReminderEdit->handleRequest($request);
  1967.         if($formReminderEdit->isSubmitted()){
  1969.             $valid = true;
  1970.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderEdit->get("date"));
  1971.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderEdit->get("hour"));
  1972.             if($valid) $valid = ValidationService::validateNotBlank($validator, $formReminderEdit->get("minute"));
  1974.             if($valid && $formReminderEdit->isValid()){
  1975.                 
  1976.                 $reminder = $em->getRepository('App\Entity\Slave\TicketReminder')->findOneById($formReminderEdit->get('id')->getData());
  1977.                 $datetime = date_create_from_format('d-m-Y H:i', $formReminderEdit->get('date')->getData()->format('d-m-Y').' '.$formReminderEdit->get('hour')->getData().':'.$formReminderEdit->get('minute')->getData());
  1978.                 $reminder->setDatetime($datetime);
  1979.                 $reminder->setDetails($formReminderEdit->get('details')->getData());
  1980.                 $em->flush();
  1982.                 $this->addFlash('notice_success', "Modifiche salvate!");
  1983.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  1984.             }
  1985.             else{
  1986.                 $session->set('openModalReminderEdit', true);
  1987.                 $session->set('openModalReminderEditId', $formReminderEdit->get('id')->getData());
  1988.             }
  1989.         }
  1991.         if($this->getUser()->getAccountTypology() == 'agency' || $this->getUser()->getAccountTypology() == 'warehouse'){
  1993.             // AGENZIA
  1994.             // TECNICI
  1995.             $technicians = array();
  1996.             if($ticket->getZip() != null){
  1997.                 $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneBy(array('code' => $ticket->getClient()->getZip()));
  1998.                 $allTechs = $em->getRepository('App\Entity\Slave\User')->findTechniciansActive();
  1999.                 foreach($allTechs as $t){
  2000.                     $supplier = false;
  2001.                     $area = false;
  2003.                     $tmp = array();
  2004.                     $autoAssignSuppliersIds = array();
  2005.                     foreach($t->getAutoAssignSuppliers() as $supplier)
  2006.                         array_push($autoAssignSuppliersIds, $supplier->getId());
  2007.                             
  2008.                     if(in_array($ticket->getOperation()->getSupplier()->getId(), $autoAssignSuppliersIds))
  2009.                         $supplier = true;
  2011.                     foreach($t->getTechnicianAreas() as $ta){
  2013.                         $zips = array();
  2014.                         foreach($ta->getZips() as $arrayZip){
  2015.                             array_push($zips, $arrayZip[1]);
  2016.                             
  2017.                             if($ticket->getClient()->getIdProvince() == $ta->getIdProvince() && ($ta->isAllZip() || in_array($ticket->getClient()->getZip(), $zips)))
  2018.                                 $area = true;
  2019.                         }
  2020.                     }
  2021.                     
  2022.                     array_push($tmp, $t, $supplier, $area);
  2023.                     array_push($technicians, $tmp);
  2024.                 }
  2025.             }
  2026.             
  2027.             // TICKET - MODIFICA OPERAZIONE
  2028.             $formOperationEdit = $formFactory->createNamed("form_operation", TicketOperationType::class, $ticket, array('supplierId' => $ticket->getSupplier()->getId()));
  2029.             $formOperationEdit->handleRequest($request);
  2031.             if($formOperationEdit->isSubmitted()){
  2033.                 $valid = ValidationService::validateNotBlank($validator, $formOperationEdit->get("operation"));
  2035.                 if($valid && $formOperationEdit->isValid()){
  2036.                    
  2037.                     $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ticket);
  2038.                     if($error){
  2039.                         $this->addFlash('notice_warning', "Nessuna tariffa trovata per questa operazione!");
  2040.                         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2041.                     }
  2042.                     $em->flush();
  2044.                     $this->addFlash('notice_success', "Operazione aggiornata!");
  2045.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2046.                 }
  2047.                 else{
  2048.                     $session->set('openModalOperationEdit', true);
  2049.                 }
  2050.             }
  2052.             // TICKET - MODIFICA TARIFFA ASSEGNATA
  2053.             $operationTariffId = null;
  2054.             if($ticket->getOperationTariffAmount() != null)
  2055.                 $operationTariffId = $ticket->getOperationTariffAmount()->getTariff()->getId();
  2056.             else{
  2057.                 foreach($ticket->getOperation()->getTariffs() as $tar){
  2058.                     $zips = array();
  2059.                     foreach($tar->getZips() as $arrayZip)
  2060.                         array_push($zips, $arrayZip[1]);
  2062.                     if($tar->getIdProvince() == $ticket->getIdProvince() && ($tar->isAllZip() || in_array($ticket->getZip(), $zips))){
  2063.                         $operationTariffId = $tar->getId();
  2064.                         break;
  2065.                     }
  2066.                 }
  2067.             }
  2069.             $formOperationTariffAmount = $formFactory->createNamed("form_operation_tariff_amount", TicketOperationTariffAmountType::class, $ticket, array('operationTariffId' => $operationTariffId));
  2070.             $formOperationTariffAmount->handleRequest($request);
  2072.             if($formOperationTariffAmount->isSubmitted()){
  2073.                 $valid = ValidationService::validateNotBlank($validator, $formOperationTariffAmount->get('operationTariffAmount'));
  2074.                 
  2075.                 if($valid && $formOperationTariffAmount->isValid()){
  2076.                     $amountTechnician = "0.00";
  2077.                     $ota = $em->getRepository('App\Entity\Slave\OperationTariffAmount')->findOneById($formOperationTariffAmount->get('operationTariffAmount')->getData());
  2078.                     $ticket->setOperationTariffAmount($ota);
  2079.                     foreach($ota->getTechnicianAreas() as $jttaota){
  2080.                         if($jttaota->getTechnicianArea()->getUser()->getId() == $ticket->getTechnician()->getId()){
  2081.                             $amountTechnician = $jttaota->getAmount();
  2082.                             break;
  2083.                         }
  2084.                     }
  2085.                     foreach($ticket->getInterventions() as $i){
  2086.                         $i->setAmount($ota->getAmount());
  2087.                         $i->setAmountTechnician($amountTechnician);
  2088.                     }
  2089.                     if($ticket->getUavOperationTariffAmount() == null){
  2090.                         $uavOt = null;
  2091.                         foreach($ticket->getSupplier()->getOperations() as $op){
  2092.                             if($op->isUav()){
  2093.                                 $uavOt = $op;
  2094.                                 break;
  2095.                             }
  2096.                         }
  2097.                         foreach($uavOt->getTariffs() as $uavTar){
  2098.                             $zips = array();
  2099.                             foreach($uavTar->getZips() as $arrayZip)
  2100.                                 array_push($zips, $arrayZip[1]);
  2101.                 
  2102.                             if($uavTar->getIdProvince() == $ticket->getIdProvince() && ($uavTar->isAllZip() || in_array($ticket->getZip(), $zips))){
  2103.                                 $uavTariff = $uavTar;
  2104.                                 break;
  2105.                             }
  2106.                         }
  2107.                         $ticket->setUavOperationTariffAmount($uavTariff->getStandardAmount());
  2108.                     }
  2109.                     $em->flush();
  2110.                     $this->addFlash('notice_success', "Tariffa aggiornata!");
  2111.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2112.                 }
  2113.                 else{
  2114.                     $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($ticketId);
  2115.                     $session->set('openModalTariff', true);
  2116.                 }
  2117.             }
  2119.             // TICKET - ERRORI - FORNITORE
  2120.             $formErrorSupplier = $formFactory->createNamed("form_error_supplier", TicketErrorSupplierType::class, $ticket);
  2121.             $formErrorSupplier->handleRequest($request);
  2123.             if($formErrorSupplier->isSubmitted()){
  2124.                 
  2125.                 $valid = ValidationService::validateNotBlank($validator, $formErrorSupplier->get("supplier"));
  2127.                 if($valid && $formErrorSupplier->isValid()){
  2129.                     $ticket->setOperation($formErrorSupplier->get("supplier")->getData()->getOperationMaintenance());
  2130.                     $em->flush();
  2132.                     $error = true;
  2133.                     if($ticket->getClient()) $error = TicketService::ticketMapClient($em, $ticket);
  2134.                     if(!$error) $error = TicketService::ticketMapColumns($em, $emMaster, $company, $ticket);
  2135.                     if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ticket);
  2136.                     if(!$error){
  2137.                         $ticket->setSystemError(false);
  2138.                         $ticket->setSystemErrorDetails(null);
  2139.                     }
  2140.                     $em->flush();
  2142.                     $this->addFlash('notice_success', "Ticket aggiornato!");
  2143.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2144.                 }
  2145.             }
  2147.             // TICKET - ERRORI - OPERAZIONE
  2148.             $supplierId = 0;
  2149.             if($ticket->getSupplier() != null)
  2150.                 $supplierId = $ticket->getSupplier()->getId();
  2151.             
  2152.             $formErrorOperation = $formFactory->createNamed("form_error_operation", TicketErrorOperationType::class, $ticket, array('supplierId' => $supplierId));
  2153.             $formErrorOperation->handleRequest($request);
  2155.             if($formErrorOperation->isSubmitted()){
  2156.                 
  2157.                 $valid = ValidationService::validateNotBlank($validator, $formErrorOperation->get("operation"));
  2159.                 if($valid && $formErrorOperation->isValid()){
  2161.                     $em->flush();
  2162.                     if($ticket->getClient())
  2163.                         $error = TicketService::ticketMapClient($em, $ticket);
  2164.                     if(!$error) $error = TicketService::ticketMapColumns($em, $emMaster, $company, $ticket);
  2165.                     if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ticket);
  2166.                     if(!$error){
  2167.                         $ticket->setSystemError(false);
  2168.                         $ticket->setSystemErrorDetails(null);
  2169.                     }
  2170.                     $em->flush();
  2172.                     $this->addFlash('notice_success', "Ticket aggiornato!");
  2173.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2174.                 }
  2175.             }
  2176.                         
  2177.             // TICKET - ERRORI - CHIAVI COLONNE
  2178.             $formErrorKeyMapping = $formFactory->createNamed("form_operation_keys_mapping", OperationKeysMappingType::class, $ticket->getOperation());
  2179.             $formErrorKeyMapping->handleRequest($request);
  2181.             if($formErrorKeyMapping->isSubmitted()){
  2183.                 $valid = true;
  2184.                 foreach($formErrorKeyMapping->get('keyMappings') as $keyMapping){
  2185.                     if($valid && $keyMapping->get('keyRequired')->getData()) $valid = ValidationService::validateNotBlank($validator, $keyMapping->get('mappingValue'));
  2186.                 }
  2188.                 if($valid && $formErrorKeyMapping->isValid()){
  2190.                     $em->flush();
  2191.                     $operationTickets = $em->getRepository('App\Entity\Slave\Ticket')->findByOperationAndSystemError($ticket->getOperation(), true);
  2192.                     foreach($operationTickets as $ot){
  2193.                         $error = TicketService::ticketMapColumns($em, $emMaster, $company, $ot);
  2194.                         if(!$error) $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ot);
  2195.                         if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ot);
  2196.                         if(!$error){
  2197.                             $ot->setSystemError(false);
  2198.                             $ot->setSystemErrorDetails(null);
  2199.                         }
  2200.                     }
  2201.                     $em->flush();
  2203.                     $this->addFlash('notice_success', "Mappatura campi ticket aggiornata!");
  2204.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2205.                 }
  2206.             }
  2208.             // TICKET - ERRORI - MODIFICA PROVINCIA
  2209.             $formErrorProvince = $formFactory->createNamed("form_error_province", TicketErrorProvinceType::class, $ticket);
  2210.             $formErrorProvince->handleRequest($request);
  2212.             if($formErrorProvince->isSubmitted()){
  2214.                 $valid = ValidationService::validateNotBlank($validator, $formErrorProvince->get('idProvince'));
  2216.                 if($formErrorProvince->isValid() && $valid){
  2218.                     $ticket->setIdProvince($formErrorProvince->get('idProvince')->getData()->getId());
  2219.                     $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ticket);
  2220.                     if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ticket);
  2221.                     if(!$error){
  2222.                         $ticket->setSystemError(false);
  2223.                         $ticket->setSystemErrorSlug(null);
  2224.                     }
  2225.                     $em->flush();
  2227.                     $this->addFlash('notice_success', "Provincia ticket aggiornata!");
  2228.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2229.                 }
  2230.             }
  2232.             // TICKET - ERRORI - MODIFICA INDIRIZZO
  2233.             $formErrorAddress = $formFactory->createNamed("form_error_address", TicketErrorAddressType::class, $ticket);
  2234.             $formErrorAddress->handleRequest($request);
  2236.             if($formErrorAddress->isSubmitted()){
  2238.                 if($formErrorAddress->isValid()){
  2240.                     $city = $emMaster->getRepository('App\Entity\Master\City')->findOneById($formErrorAddress->get('cityId')->getData());
  2241.                     $zip = $emMaster->getRepository('App\Entity\Master\Zip')->findOneById($formErrorAddress->get('zip')->getData());
  2242.                     $ticket->setIdCity($city->getId());
  2243.                     $ticket->setIdProvince($city->getProvince()->getId());
  2244.                     $ticket->setZip($zip->getCode());
  2245.                     $ticket->setSystemError(false);
  2246.                     $ticket->setSystemErrorDetails(null);
  2247.                     
  2248.                     $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ticket);
  2249.                     if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ticket);
  2250.                     if(!$error){
  2251.                         $ticket->setSystemError(false);
  2252.                         $ticket->setSystemErrorSlug(null);
  2253.                     }
  2254.                     $em->flush();
  2256.                     $this->addFlash('notice_success', "Indirizzo ticket aggiornato!");
  2257.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2258.                 }
  2259.             }
  2261.             // TICKET - DATA SCADENZA - MODIFICA
  2262.             $formExpirationDatetimeEdit = $formFactory->createNamed("form_expiration_edit", TicketExpirationEditType::class, $ticket);
  2263.             $formExpirationDatetimeEdit->handleRequest($request);
  2265.             if($formExpirationDatetimeEdit->isSubmitted()){
  2267.                 $valid = true;
  2268.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formExpirationDatetimeEdit->get("date"));
  2269.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formExpirationDatetimeEdit->get("timeHour"));
  2270.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formExpirationDatetimeEdit->get("timeMinute"));
  2272.                 if($valid && $formExpirationDatetimeEdit->isValid()){
  2274.                     $datetime = date_create_from_format("d-m-Y H:i", $formExpirationDatetimeEdit->get('date')->getData()->format('d-m-Y').' '.$formExpirationDatetimeEdit->get('timeHour')->getData().':'.$formExpirationDatetimeEdit->get('timeMinute')->getData());
  2275.                     $ticket->setDatetimeExpiration($datetime);
  2276.                     $em->flush();
  2278.                     $this->addFlash('notice_success', "Data scadenza aggiornata!");
  2279.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2280.                 }
  2281.             }
  2282.             
  2283.             // TICKET - LETTERA DI VETTURA - MODIFICA
  2284.             $formWaybillEdit = $formFactory->createNamed("form_waybill_edit", TicketWaybillEditType::class, $ticket);
  2285.             $formWaybillEdit->handleRequest($request);
  2287.             if($formWaybillEdit->isSubmitted()){
  2289.                 if($formWaybillEdit->isValid()){
  2291.                     $em->flush();
  2293.                     $this->addFlash('notice_success', "Lettera di vettura aggiornata!");
  2294.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2295.                 }
  2296.             }
  2298.             // TICKET - SOSPENSIONE - MODIFICA
  2299.             $formSusEdit = $formFactory->createNamed("form_suspension_edit", TicketSuspensionEditType::class, $suspension);
  2300.             $formSusEdit->handleRequest($request);
  2302.             if($formSusEdit->isSubmitted()){
  2304.                 $valid = true;
  2305.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("dateFrom"));
  2306.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("timeFromHour"));
  2307.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("timeFromMinute"));
  2308.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("dateTo"));
  2309.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("timeToHour"));
  2310.                 if($valid) $valid = ValidationService::validateNotBlank($validator, $formSusEdit->get("timeToMinute"));
  2312.                 if($valid && $formSusEdit->isValid()){
  2314.                     $sus = $em->getRepository('App\Entity\Slave\TicketSuspension')->findOneById($formSusEdit->get('id')->getData());
  2315.                     $datetimeFrom = date_create_from_format("d-m-Y H:i", $formSusEdit->get('dateFrom')->getData()->format('d-m-Y').' '.$formSusEdit->get('timeFromHour')->getData().':'.$formSusEdit->get('timeFromMinute')->getData());
  2316.                     $datetimeTo = date_create_from_format("d-m-Y H:i", $formSusEdit->get('dateTo')->getData()->format('d-m-Y').' '.$formSusEdit->get('timeToHour')->getData().':'.$formSusEdit->get('timeToMinute')->getData());
  2317.                     $sus->setDatetimeFrom($datetimeFrom);
  2318.                     $sus->setDatetimeTo($datetimeTo);
  2319.                     $em->flush();
  2321.                     $this->addFlash('notice_success', "Date sospensione aggiornate!");
  2322.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2323.                 }
  2324.             }
  2325.             
  2326.             // TICKET - SOSPENSIONE - APPROVARE/NON APPROVARE
  2327.             $formSusApprove = $formFactory->createNamed("form_suspension_approve", TicketSuspensionApproveType::class, $suspension);
  2328.             $formSusApprove->handleRequest($request);
  2330.             if($formSusApprove->isSubmitted()){
  2332.                 $valid = true;
  2333.                 if($formSusApprove->get("isApproved")->getData() == false) $valid = ValidationService::validateNotBlank($validator, $formSusApprove->get("refuseMotivation"));
  2335.                 if($valid && $formSusApprove->isValid()){
  2337.                     $sus = $em->getRepository('App\Entity\Slave\TicketSuspension')->findOneById($formSusApprove->get('id')->getData());
  2338.                     $sus->setManaged(true);
  2339.                     $sus->setApproved($formSusApprove->get("isApproved")->getData());
  2341.                     if($sus->isApproved()){
  2342.                         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspended')));
  2343.                         if($sus->getIntervention()->getOutcomeType()->getSlug() == 'suspended'){
  2344.                             $subject = $this->params->get('subject_ticket_suspension_approved');
  2345.                             $template = "email/ticket_suspension_approved.html.twig";
  2346.                         }
  2347.                         else{
  2348.                             $subject = $this->params->get('subject_ticket_uav_approved');
  2349.                             $template = "email/ticket_uav_approved.html.twig";
  2350.                         }
  2351.                         $settingUnlockSameTech = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_same_technician'));
  2352.                         if($settingUnlockSameTech->getValue() != 1)
  2353.                             $ticket->setTechnician(null);
  2354.                     }
  2355.                     else{
  2356.                         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'assigned')));
  2357.                         $sus->setRefuseMotivation($formSusApprove->get("refuseMotivation")->getData());
  2358.                         $sus->setUnlocked(1);
  2359.                         $sus->setDatetimeTo(new \Datetime());
  2360.                         $sus->getIntervention()->setBillable(false);
  2362.                         if($sus->getIntervention()->getOutcomeType()->getSlug() == 'suspended'){
  2363.                             $subject = $this->params->get('subject_ticket_suspension_not_approved');
  2364.                             $template = "email/ticket_suspension_not_approved.html.twig";
  2365.                         }
  2366.                         else{
  2367.                             $subject = $this->params->get('subject_ticket_uav_not_approved');
  2368.                             $template = "email/ticket_uav_not_approved.html.twig";
  2369.                         }
  2370.                     }
  2371.                     $em->flush();
  2372.                     
  2373.                     $message = (new TemplatedEmail())
  2374.                         ->subject($subject.' '.$ticket->getNumber())
  2375.                         ->from($this->params->get('email_noreply'))
  2376.                         ->to($sus->getIntervention()->getTechnician()->getEmail())
  2377.                         ->htmlTemplate($template)
  2378.                         ->context(['company' => $company, 'ticket' => $ticket, 'suspension' => $sus]);
  2379.                     $mailer->send($message);
  2381.                     $this->addFlash('notice_success', "Stato sospensione aggiornato!");
  2382.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2383.                 }
  2384.                 else{                    
  2385.                     $session->set('openModalSuspensionApprove', true);
  2386.                     $session->set('openModalSuspensionApproveId', $formSusApprove->get('id')->getData());
  2387.                     $session->set('openModalSuspensionApproveIs', $formSusApprove->get('isApproved')->getData());
  2388.                 }
  2389.             }
  2390.                         
  2391.             // INTERVENTO - MODIFICA % FUORI SLA E MESE DI FATTURAZIONE
  2392.             $intervention = new Intervention();
  2393.             $formInterventionSla = $formFactory->createNamed("form_intervention_sla", InterventionSlaType::class, $intervention);
  2394.             $formInterventionSla->handleRequest($request);
  2396.             if($formInterventionSla->isSubmitted()){
  2398.                 if($formInterventionSla->isValid()){
  2400.                     $editIntervention = $em->getRepository('App\Entity\Slave\Intervention')->findOneById($formInterventionSla->get('id')->getData());
  2401.                     if($formInterventionSla->get('slaOutboundPercentage')->getData() != null)
  2402.                         $editIntervention->setSlaOutboundPercentage($formInterventionSla->get('slaOutboundPercentage')->getData());
  2403.                     
  2404.                     $datetimeBilling = date_create_from_format('d-m-Y H:i:s', $formInterventionSla->get('dateBilling')->getData()->format('d-m-Y').' 00:00:00');
  2405.                     $editIntervention->setDatetimeBilling($datetimeBilling);
  2406.                     
  2407.                     $em->flush();
  2408.                     $this->addFlash('notice_success', "Dati aggiornati!");
  2409.                     return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2410.                 }
  2411.                 else{
  2412.                     $session->set('openModalInterventionSla', true);
  2413.                     $session->set('openModalInterventionSlaId', $formInterventionSla->get('id')->getData());
  2414.                 }
  2415.             }
  2417.             // TICKET - ELIMINA
  2418.             $formDelete = $formFactory->createNamed("form_ticket_delete", TicketDeleteType::class, $ticket);
  2419.             $formDelete->handleRequest($request);
  2421.             if($formDelete->isSubmitted()){
  2423.                 $valid = ValidationService::validateNotBlank($validator, $formDelete->get('password'));
  2425.                 if($valid && !($passwordHasher->isPasswordValid($this->getUser(), $formDelete->get('password')->getData()))){
  2426.                     $valid = false;
  2427.                     $formDelete->get('password')->addError(new FormError('Password errata!'));
  2428.                 }
  2430.                 if($valid && $formDelete->isValid()){
  2431.                     
  2432.                     foreach($ticket->getInterventions() as $intervention){
  2433.                         if($intervention->getSuspension() != null)
  2434.                             $em->remove($intervention->getSuspension());
  2435.                         $em->remove($intervention);
  2436.                     }
  2437.                     
  2438.                     $this->deleteTicketAndConnectedValues($em, $ticket);
  2439.                     $em->flush();
  2441.                     $this->addFlash('notice_success', "Ticket eliminato correttamente!");
  2442.                     return $this->redirectToRoute('user_ticket_list');
  2443.                 }
  2444.                 else
  2445.                     $session->set('openDeleteModal', true);
  2446.             }
  2447.             
  2448.             return $this->render('role/user/ticket/sheet.html.twig', array(
  2449.                 'company' => $company,
  2450.                 'ticket' => $ticket,
  2451.                 'cities' => $cities,
  2452.                 'technicians' => $technicians,
  2453.                 'displayJsonReport' => $displayJsonReport,
  2454.                 'settingTechUnlockSuspension' => $settingTechUnlockSuspension,
  2455.                 'settingBackOffice' => $settingBackOffice->getValue(),
  2456.                 'formAddressEdit' => $formAddressEdit->createView(),
  2457.                 'formClientEdit' => $formClientEdit->createView(),
  2458.                 'formDelete' => $formDelete->createView(),
  2459.                 'formErrorAddress' => $formErrorAddress->createView(),
  2460.                 'formErrorKeyMapping' => $formErrorKeyMapping->createView(),
  2461.                 'formErrorOperation' => $formErrorOperation->createView(),
  2462.                 'formErrorProvince' => $formErrorProvince->createView(),
  2463.                 'formErrorSupplier' => $formErrorSupplier->createView(),
  2464.                 'formExpirationDatetimeEdit' => $formExpirationDatetimeEdit->createView(),
  2465.                 'formWaybillEdit' => $formWaybillEdit->createView(),
  2466.                 'formExtraEdit' => $formExtraEdit->createView(),
  2467.                 'formExtraNew' => $formExtraNew->createView(),
  2468.                 'formInterventionSla' => $formInterventionSla->createView(),
  2469.                 'formOperationEdit' => $formOperationEdit->createView(),
  2470.                 'formOperationTariffAmount' => $formOperationTariffAmount->createView(),
  2471.                 'formSusApprove' => $formSusApprove->createView(),
  2472.                 'formSusEdit' => $formSusEdit->createView(),
  2473.                 'formSusUnlock' => $formSusUnlock->createView(),
  2474.                 'formReminderNew' => $formReminderNew->createView(),
  2475.                 'formReminderEdit' => $formReminderEdit->createView()
  2476.             ));
  2477.         }
  2478.         else{
  2479.             return $this->render('role/user/ticket/sheet.html.twig', array(
  2480.                 'company' => $company,
  2481.                 'ticket' => $ticket,
  2482.                 'cities' => $cities,
  2483.                 'displayJsonReport' => $displayJsonReport,
  2484.                 'settingTechUnlockSuspension' => $settingTechUnlockSuspension,
  2485.                 'formClientEdit' => $formClientEdit->createView(),
  2486.                 'settingBackOffice' => $settingBackOffice->getValue(),
  2487.                 'formAddressEdit' => $formAddressEdit->createView(),
  2488.                 'formSusUnlock' => $formSusUnlock->createView(),
  2489.                 'formExtraNew' => $formExtraNew->createView(),
  2490.                 'formExtraEdit' => $formExtraEdit->createView(),
  2491.                 'formReminderNew' => $formReminderNew->createView(),
  2492.                 'formReminderEdit' => $formReminderEdit->createView()
  2493.             ));
  2494.         }
  2495.     }
  2497.     /**
  2498.      * @Route("/{ticketId}/scheda/aggiorna-dati", name="user_ticket_sheet_update_data")
  2499.      * @Security("is_granted('edit', 'ticket')")
  2500.      */
  2501.     public function userTicketSheetUpdateData($ticketId, Request $request)
  2502.     {
  2503.         $em = $this->mr->getManager('slave');
  2504.         $emMaster = $this->mr->getManager('master');
  2505.         $session = $request->getSession();
  2506.         $session->remove('ticket_id_city_alias');
  2507.         $company = $emMaster->getRepository("App\Entity\Master\Company")->findOneById($session->get('companyId'));
  2508.         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($ticketId);
  2509.         $operationTickets = $em->getRepository('App\Entity\Slave\Ticket')->findByOperationAndSystemError($ticket->getOperation(), true);
  2510.         foreach($operationTickets as $ot){
  2511.             if($ot->getClient() == null)
  2512.                 $error = TicketService::ticketMapClient($em, $ot);
  2513.             $error = TicketService::ticketMapColumns($em, $emMaster, $company, $ot);
  2514.             if(!$error) $error = TicketService::ticketAssignOperationTariffAmount($em, $emMaster, $ot);
  2515.             if(!$error) TicketService::ticketAutoAssign($em, $emMaster, $ot);
  2516.             if(!$error){
  2517.                 $ot->setSystemError(false);
  2518.                 $ot->setSystemErrorDetails(null);
  2519.                 $ot->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'to_assign')));
  2520.             }
  2521.         }
  2522.         $em->flush();
  2523.         $this->addFlash('notice_success', "Dati aggiornati");
  2524.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2525.     }
  2527.     /**
  2528.      * @Route("/{ticketId}/reindirizza-configurazione-alias-citta", name="user_ticket_redirect_alias_city")
  2529.      * @Security("is_granted('edit', 'ticket')")
  2530.      */
  2531.     public function userTicketRedirectAliasCity($ticketId, Request $request)
  2532.     {    
  2533.         $em = $this->mr->getManager('slave');
  2534.         $session = $request->getSession();
  2535.         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($ticketId);
  2536.         $keysRequired = $em->getRepository('App\Entity\Slave\OperationKeyMapping')->findByOperationAndRequired($ticket->getOperation()->getId(), true);
  2537.         foreach($keysRequired as $k){
  2538.             foreach(json_decode($ticket->getJson(), true) as $val){
  2539.                 if(array_key_exists($k->getMappingValue(), $val)){
  2540.                     switch($k->getTicketColumn()){
  2541.                         case 'Città': $cityName = $val[$k->getMappingValue()]; break;
  2542.                         default: break;
  2543.                     }
  2544.                 }
  2545.                 else{
  2546.                     $altKey = $k->displayMappingExtraValue("alt_key");
  2547.                     if(array_key_exists($altKey, $val)){
  2548.                         switch($k->getTicketColumn()){
  2549.                             case 'Città': $cityName = $val[$altKey]; break;
  2550.                             default: break;
  2551.                         }
  2552.                     }
  2553.                 }
  2554.             }
  2555.         }
  2556.                         
  2557.         $session->set('city_alias_value', $cityName);
  2558.         $session->set('ticket_id_city_alias', $ticket->getId());
  2559.         return $this->redirectToRoute('user_configuration_city_aliases');
  2560.     }
  2561.     
  2562.     /**
  2563.      * @Route("/{ticketId}/reindirizza-fornitore-operazione", name="user_ticket_redirect_supplier_operation")
  2564.      * @Security("is_granted('edit', 'ticket')")
  2565.      */
  2566.     public function userTicketRedirectSupplierOperation($ticketId, Request $request)
  2567.     {    
  2568.         $em = $this->mr->getManager('slave');
  2569.         $session = $request->getSession();
  2570.         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($ticketId);
  2571.         $session->set('supplierId', $ticket->getSupplier()->getId());
  2572.         $session->set('operationId', $ticket->getOperation()->getId());
  2573.         return $this->redirectToRoute('user_anagraphic_supplier_operation_sheet', array('operationId' => $ticket->getOperation()->getId()));
  2574.     }
  2576.     /**
  2577.      * @Route("/fatturabile", name="user_ticket_billable")
  2578.      * @Security("is_granted('edit', 'ticket')")
  2579.      */
  2580.     public function userTicketBillable(Request $request)
  2581.     {    
  2582.         $em = $this->mr->getManager('slave');
  2583.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get("ticketId"));
  2584.         $ticket->setBillable(!$ticket->isBillable());
  2585.         $em->flush();
  2587.         $text = 'non fatturabile';
  2588.         if($ticket->isBillable())
  2589.             $text = 'da fatturare';
  2591.         $this->addFlash('notice_success', "Ticket reso ".$text."!");
  2592.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2593.     }
  2595.     /**
  2596.      * @Route("/processato", name="user_ticket_processed")
  2597.      * @Security("is_granted('edit', 'ticket')")
  2598.      */
  2599.     public function userTicketProcessed(Request $request)
  2600.     {    
  2601.         $em = $this->mr->getManager('slave');
  2602.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get("ticketId"));
  2603.         $ticket->setProcessed(!$ticket->isProcessed());
  2604.         $em->flush();
  2606.         $text = 'normale';
  2607.         if($ticket->isProcessed())
  2608.             $text = 'processato';
  2610.         $this->addFlash('notice_success', "Ticket reso ".$text."!");
  2611.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2612.     }    
  2613.     
  2614.     /**
  2615.      * @Route("/intervento/non-fatturabile", name="user_ticket_intervention_not_billable")
  2616.      * @Security("is_granted('edit', 'ticket')")
  2617.      */
  2618.     public function userTicketInterventionNotBillable(Request $request)
  2619.     {    
  2620.         $em = $this->mr->getManager('slave');
  2621.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($request->request->get("interventionId"));
  2622.         $intervention->setBillable(!$intervention->isBillable());
  2623.         $em->flush();
  2625.         $text = 'non fatturabile';
  2626.         if($intervention->isBillable())
  2627.             $text = 'da fatturare';
  2629.         $this->addFlash('notice_success', "Intervento reso ".$text."!");
  2630.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $intervention->getTicket()->getId()));
  2631.     }
  2632.     
  2633.     /**
  2634.      * @Route("/intervento-extra/elimina", name="user_ticket_intervention_extra_delete")
  2635.      * @Security("is_granted('edit', 'ticket')")
  2636.      */
  2637.     public function userTicketInterventionExtraDelete(Request $request)
  2638.     {    
  2639.         $em = $this->mr->getManager('slave');
  2640.         $interventionExtra = $em->getRepository("App\Entity\Slave\InterventionExtra")->findOneById($request->request->get("interventionExtraDelId"));
  2641.         $ticketId = $interventionExtra->getIntervention()->getTicket()->getId();
  2642.         $em->remove($interventionExtra);
  2643.         $em->flush();
  2645.         $this->addFlash('notice_success', "Extra ticket eliminato");
  2646.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticketId));
  2647.     }
  2648.     
  2649.     /**
  2650.      * @Route("/promemoria/elimina", name="user_ticket_reminder_delete")
  2651.      * @Security("is_granted('edit', 'ticket')")
  2652.      */
  2653.     public function userTicketReminderDelete(Request $request)
  2654.     {    
  2655.         $em = $this->mr->getManager('slave');
  2656.         $ticketReminder = $em->getRepository("App\Entity\Slave\TicketReminder")->findOneById($request->request->get("reminderDelId"));
  2657.         $ticketId = $ticketReminder->getTicket()->getId();
  2658.         $em->remove($ticketReminder);
  2659.         $em->flush();
  2661.         $this->addFlash('notice_success', "Reminder ticket eliminato");
  2662.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticketId));
  2663.     }
  2664.     
  2665.     /**
  2666.      * @Route("/intervento-extra/invia-approva", name="user_ticket_intervention_extra_send_approve")
  2667.      * @Security("is_granted('edit', 'ticket')")
  2668.      */
  2669.     public function userTicketInterventionExtraSendApprove(Request $request)
  2670.     {    
  2671.         $em = $this->mr->getManager('slave');
  2672.         $interventionExtra = $em->getRepository("App\Entity\Slave\InterventionExtra")->findOneById($request->request->get("interventionExtraId"));
  2673.         $interventionExtra->setManaged(true);
  2674.         if($request->request->get('interventionExtraStatus') == 'approve')
  2675.             $interventionExtra->setApproved(true);
  2676.         else
  2677.             $interventionExtra->setApproved(false);
  2678.         $em->flush();
  2679.         $this->addFlash('notice_success', "Extra ticket aggiornato");
  2680.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $interventionExtra->getIntervention()->getTicket()->getId()));
  2681.     }
  2683.     // AZIONI AGENZIA
  2684.     /**
  2685.      * @Route("/scheda/tecnico-assegna", name="user_ticket_technician_assign")
  2686.      * @Security("is_granted('edit', 'ticket')")
  2687.      */
  2688.     public function userTicketTechnicianAssign(Request $request, MailerInterface $mailer)
  2689.     {    
  2690.         $em = $this->mr->getManager('slave');
  2691.         $technician = $em->getRepository("App\Entity\Slave\User")->findOneById($request->request->get('technicianId'));
  2693.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  2694.         $statusAssigned = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'assigned'));
  2695.         
  2696.         // Notifico il vecchio tecnico se impostazione attiva
  2697.         $oldTechnician = $ticket->getTechnician();
  2698.         $settingSendEmail = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_technician_send_cancel_email'));
  2699.         if($oldTechnician != null && $settingSendEmail->getValue() == 1){
  2700.             $message = (new TemplatedEmail())
  2701.                 ->subject($this->params->get('subject_ticket_canceled').' '.$ticket->getNumber())
  2702.                 ->from($this->params->get('email_noreply'))
  2703.                 ->to($oldTechnician->getEmail())
  2704.                 ->htmlTemplate('email/ticket_canceled.html.twig')
  2705.                 ->context(['technician' => $oldTechnician, 'ticket' => $ticket]);
  2706.             $mailer->send($message);
  2707.         }
  2709.         $ticket->setTechnician($technician);
  2710.         $ticket->setStatus($statusAssigned);
  2711.         $em->flush();
  2713.         $this->addFlash('notice_success', "Ticket assegnato");
  2714.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2715.     }
  2717.     /**
  2718.      * @Route("/scheda/cancella", name="user_ticket_cancel")
  2719.      * @Security("is_granted('edit', 'ticket')")
  2720.      */
  2721.     public function userTicketCancel(Request $request, MailerInterface $mailer)
  2722.     {    
  2723.         $em = $this->mr->getManager('slave');
  2724.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  2725.         $statusCanceled = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'canceled'));
  2727.         // Notifico il tecnico se impostazione attiva
  2728.         $settingSendEmail = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_technician_send_cancel_email'));
  2729.         if($settingSendEmail->getValue() == 1 && $ticket->getTechnician() != null && ($ticket->getStatus()->getSlug() != 'closed' && $ticket->getStatus()->getSlug() != 'closed_portal')){
  2730.             $message = (new TemplatedEmail())
  2731.                 ->subject($this->params->get('subject_ticket_canceled').' '.$ticket->getNumber())
  2732.                 ->from($this->params->get('email_noreply'))
  2733.                 ->to($ticket->getTechnician()->getEmail())
  2734.                 ->htmlTemplate('email/ticket_canceled.html.twig')
  2735.                 ->context(['technician' => $ticket->getTechnician(), 'ticket' => $ticket]);
  2736.             $mailer->send($message);
  2737.         }
  2739.         $ticket->setStatus($statusCanceled);
  2740.         $em->flush();
  2742.         $this->addFlash('notice_success', "Ticket annullato");
  2743.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2744.     }
  2745.     
  2746.     /**
  2747.      * @Route("/scheda/errato", name="user_ticket_wrong")
  2748.      * @Security("is_granted('edit', 'ticket')")
  2749.      */
  2750.     public function userTicketWrong(Request $request)
  2751.     {    
  2752.         $em = $this->mr->getManager('slave');
  2753.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  2754.         $statusWrong = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'wrong'));
  2755.         
  2756.         $ticket->setSystemError(false);
  2757.         $ticket->setSystemErrorSlug(null);
  2758.         $ticket->setSystemErrorDetails(null);
  2759.         $ticket->setStatus($statusWrong);
  2760.         $em->flush();
  2762.         $this->addFlash('notice_success', "Ticket spostato in errati");
  2763.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2764.     }
  2765.     
  2766.     /**
  2767.      * @Route("/scheda/ripristina", name="user_ticket_restore")
  2768.      * @Security("is_granted('edit', 'ticket')")
  2769.      */
  2770.     public function userTicketRestore(Request $request)
  2771.     {    
  2772.         $em = $this->mr->getManager('slave');
  2773.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  2774.         $statusToAssign = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'to_assign'));
  2775.         $statusAssigned = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'assigned'));
  2776.         if($ticket->getTechnician() != null)
  2777.             $ticket->setStatus($statusAssigned);
  2778.         else
  2779.             $ticket->setStatus($statusToAssign);
  2780.         $em->flush();
  2782.         $this->addFlash('notice_success', "Ticket ripristinato");
  2783.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2784.     }
  2785.     
  2786.     /**
  2787.      * @Route("/scheda/prendi-in-carico", name="user_ticket_taken_charge")
  2788.      * @Security("is_granted('edit', 'ticket')")
  2789.      */
  2790.     public function userTicketTakenCharge(Request $request)
  2791.     {    
  2792.         $em = $this->mr->getManager('slave');
  2793.         $session = $request->getSession();
  2794.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  2795.         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'taken_charge')));
  2796.         $em->flush();
  2797.         $this->addFlash('notice_success', "Ticket ripreso in carico");
  2798.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2799.     }
  2800.     
  2801.     /**
  2802.      * @Route("/scheda/completa", name="user_ticket_close")
  2803.      * @Security("is_granted('edit', 'ticket')")
  2804.      */
  2805.     public function userTicketClose(Request $request)
  2806.     {    
  2807.         $em = $this->mr->getManager('slave');
  2808.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketClosedId'));
  2809.         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed')));
  2810.         $ticket->setClosedOnPortal(0);
  2811.         $ticket->setDatetimeEnd(new \Datetime());
  2812.         $em->flush();
  2813.         $this->addFlash('notice_success', "Ticket chiuso");
  2814.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2815.     }
  2817.     /**
  2818.      * @Route("/scheda/chiuso-su-portale-fornitore", name="user_ticket_closed_on_portal")
  2819.      * @Security("is_granted('edit', 'ticket')")
  2820.      */
  2821.     public function userTicketCloseOnPortal(Request $request)
  2822.     {    
  2823.         $em = $this->mr->getManager('slave');
  2824.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketClosedPortalId'));
  2825.         $ticket->setStatus($em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed_portal')));
  2826.         $ticket->setClosedOnPortal(1);
  2827.         $em->flush();
  2829.         $this->addFlash('notice_success', "Ticket contrassegnato come chiuso su portale cliente");
  2830.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2831.     }
  2833.     // AZIONI TECNICO / AGENZIA SE SETTING TICKET_MANAGE == 1
  2834.     /**
  2835.      * @Route("/{ticketId}/scheda/prendi-in-carico", name="user_ticket_take_charge_single")
  2836.      * @Security("is_granted('edit', 'ticket')")
  2837.      */
  2838.     public function userTicketTakeChargeSingle($ticketId, Request $request)
  2839.     {    
  2840.         $em = $this->mr->getManager('slave');
  2841.         $session = $request->getSession();
  2842.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($ticketId);
  2843.         $statusTakeCharge = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'taken_charge'));
  2845.         $ticket->setStatus($statusTakeCharge);
  2846.         $em->flush();
  2848.         $this->addFlash('notice_success', "Ticket preso in carico");
  2849.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  2850.     }
  2851.     
  2852.     /**
  2853.      * @Route("/{ticketId}/scheda/verbale-stampa", name="user_ticket_report_print_single")
  2854.      * @Security("is_granted('view', 'ticket')")
  2855.      */
  2856.     public function userTicketReportPrintSingle($ticketId, Request $request)
  2857.     {    
  2858.         $em = $this->mr->getManager('slave');
  2859.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($ticketId);
  2860.         $matrixTickets = array();
  2861.         $jsonReportValues = array();
  2862.         $tmp = array();
  2864.         if($ticket->getJsonReport() != '[]'){
  2865.             $matrix = json_decode($ticket->getJsonReport(), true);
  2866.             foreach($matrix as $array)
  2867.                 foreach($array as $a){
  2868.                     $tcv = $em->getRepository('App\Entity\Slave\TicketColumnValue')->findOneBySupplierTicketColumnAndNeedle($ticket->getSupplier()->getId(), array_keys($array)[0], $a);
  2869.                     $htmlToAdd = '';
  2870.                     if($tcv != null)
  2871.                         $htmlToAdd = ' ('.$tcv->getValue().')';
  2872.                     $jsonReportValues[array_keys($array)[0]] = $a.$htmlToAdd;
  2873.                 }
  2874.         }
  2875.         array_push($tmp, $ticket, $jsonReportValues);
  2876.         array_push($matrixTickets, $tmp);
  2878.         return $this->render('role/user/print/report.html.twig', array(
  2879.             'matrixTickets' => $matrixTickets,
  2880.             'backRoute' => 'sheet',
  2881.             'continueRoute' => 'sheet'
  2882.         ));
  2883.     }
  2885.     /**
  2886.      * @Route("/{ticketId}/scheda/verbali-stampati", name="user_ticket_report_printed_single")
  2887.      * @Security("is_granted('view', 'ticket')")
  2888.      */
  2889.     public function userTicketReportPrintedSingle(Request $request, $ticketId)
  2890.     {    
  2891.         $em = $this->mr->getManager('slave');
  2892.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($ticketId);
  2893.         $ticket->setReportPrinted(true);
  2894.         $em->flush();
  2895.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticketId));             
  2896.     }
  2898.     /**
  2899.      * @Route("/scheda/intervento/seleziona", name="user_ticket_intervention_select")
  2900.      * @Security("is_granted('edit', 'ticket')")
  2901.      */
  2902.     public function userTicketInterventionSelect(Request $request)
  2903.     {    
  2904.         $em = $this->mr->getManager('slave');
  2905.         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($request->request->get('ticketId'));
  2906.         $outcomeType = $em->getRepository('App\Entity\Slave\InterventionOutcomeType')->findOneBy(array('slug' => $request->request->get('interventionOutcomeTypeSlug')));
  2907.         $today = new \Datetime();
  2909.         $intervention = new Intervention();
  2910.         $intervention->setTicket($ticket);
  2911.         $intervention->setOutcomeType($outcomeType);
  2912.         $intervention->setDatetime($today);
  2913.         $intervention->setDatetimeBilling(date_create_from_format('d-m-Y H:i:s', '01-'.$today->format('m').'-'.$today->format('Y').' 00:00:00'));
  2914.         $em->persist($intervention);
  2915.         $em->flush();
  2917.         if($intervention->getOutcomeType()->getSlug() == 'completed'){
  2918.             // Completato --- Vado al seleziona attivita
  2919.             $warehouse = $em->getRepository('App\Entity\Slave\Warehouse')->findOneById($request->request->get('interventionWarehouseId'));
  2920.             $intervention->setWarehouse($warehouse);
  2921.             $em->flush();
  2922.             return $this->redirectToRoute('user_ticket_intervention_activity_summary', array('interventionId' => $intervention->getId()));
  2923.         }
  2924.         else{
  2925.             // A vuoto/Sospeso --- Vado direttamente ai dettagli intervento
  2926.             return $this->redirectToRoute("user_ticket_intervention", array('interventionId' => $intervention->getId()));
  2927.         }
  2928.     }
  2930.     /**
  2931.      * @Route("/intervento-incompleto/elimina", name="user_ticket_intervention_delete")
  2932.      * @Security("is_granted('edit', 'ticket')")
  2933.      */
  2934.     public function userTicketInterventionDelete(Request $request)
  2935.     {    
  2936.         $em = $this->mr->getManager('slave');
  2937.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($request->request->get("interventionDelId"));
  2938.         $ticket = $intervention->getTicket();
  2939.         $ticketId = $intervention->getTicket()->getId();
  2941.         foreach($intervention->getActivities() as $activity){
  2942.             // Withdraw
  2943.             if($activity->getProductWithdraw() != null){
  2944.                 // Controllo: se l'ho inserita adesso elimino il prodotto altrimenti lo ritrasferisco indietro
  2945.                 if($activity->getProductWithdraw()->getIsAlreadyInserted('withdraw')){
  2946.                     $productToDelete = $activity->getProductWithdraw();
  2947.                     $activity->setProductWithdraw(null);
  2948.                     $this->deleteProductAlreadyInserted($em, $productToDelete);
  2949.                 }
  2950.                 else{
  2951.                     $oldStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use'));
  2952.                     $oldCondition = $em->getRepository('App\Entity\Slave\ProductCondition')->findOneById($intervention->getLastProductLog('condition')->getOldDataId());
  2953.                     ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'status', $oldStatus->getValue(), null, $activity->getProductWithdraw()->getStatus()->getId());
  2954.                     ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'condition', $oldCondition->getValue(), null, $activity->getProductWithdraw()->getCondition()->getId());
  2955.                     $activity->getProductWithdraw()->setStatus($oldStatus);
  2956.                     $activity->getProductWithdraw()->setCondition($oldCondition);
  2957.                     $activity->getProductWithdraw()->setTermid($ticket->getTermid());
  2958.                     ProductService::moveProductClient($em, $activity->getProductWithdraw(), $ticket->getClient()->getWarehouse());
  2959.                     ProductService::createProductTransferLogClient($em, $activity->getProductWithdraw(), $this->getUser(), $intervention->getWarehouse(), $ticket->getClient()->getWarehouse(), new \Datetime(), 'scan');
  2960.                 }
  2961.             }
  2962.             // Actual
  2963.             if($activity->getProductActual() != null){
  2964.                 // Controllo: se l'ho inserita adesso elimino il prodotto altrimenti lo ritrasferisco indietro
  2965.                 if($activity->getProductActual()->getIsAlreadyInserted('actual')){
  2966.                     $productToDelete = $activity->getProductActual();
  2967.                     $activity->setProductActual(null);
  2968.                     $this->deleteProductAlreadyInserted($em, $productToDelete);
  2969.                 }
  2970.                 else{
  2971.                     $activity->getProductActual()->setTermid($ticket->getTermid());
  2972.                     ProductService::moveProductClient($em, $activity->getProductActual(), $ticket->getClient()->getWarehouse());
  2973.                 }
  2974.             }
  2975.             // Installation
  2976.             if($activity->getProductInstallation() != null){
  2977.                 $oldStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'available'));
  2978.                 ProductService::createProductLog($em, $activity->getProductInstallation(), $this->getUser(), 'status', $oldStatus->getValue(), $intervention, $activity->getProductInstallation()->getStatus()->getId());
  2979.                 $activity->getProductInstallation()->setStatus($oldStatus);
  2980.                 $activity->getProductInstallation()->setTermid(null);
  2981.                 ProductService::moveProductClient($em, $activity->getProductInstallation(), $intervention->getWarehouse());
  2982.                 ProductService::createProductTransferLogClient($em, $activity->getProductInstallation(), $this->getUser(), $ticket->getClient()->getWarehouse(), $intervention->getWarehouse(), new \Datetime(), 'scan');
  2983.             }
  2985.             $em->remove($activity);
  2986.         }
  2987.         foreach($intervention->getProductLogs() as $log){
  2988.             $log->setIntervention(null);
  2989.         }
  2990.         $em->flush();
  2992.         $em->remove($intervention);
  2993.         $em->flush();
  2995.         if($ticket->getInterventionCompleted() == null){
  2996.             $ticket->setDatetimeEnd(null);
  2997.             if($ticket->getStatus()->getSlug() == "closed" || $ticket->getStatus()->getSlug() == "closed_portal"){
  2998.                 $statusAssigned = $em->getRepository("App\Entity\Slave\TicketStatus")->findOneBySlug("assigned");
  2999.                 $ticket->setStatus($statusAssigned);
  3000.             }
  3001.             $em->flush();
  3002.         }
  3004.         $this->addFlash('notice_success', "Intervento eliminato correttamente");
  3005.         return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticketId));
  3006.     }
  3007.     
  3008.     /**
  3009.      * @Route("/{interventionId}/scheda/intervento/modifica", name="user_ticket_intervention_edit")
  3010.      * @Security("is_granted('edit', 'ticket')")
  3011.      */
  3012.     public function userTicketInterventionEdit($interventionId, Request $request)
  3013.     {    
  3014.         $em = $this->mr->getManager('slave');
  3015.         $intervention = $em->getRepository('App\Entity\Slave\Intervention')->findOneById($interventionId);
  3016.         if($intervention->getOutcomeType()->getSlug() == 'completed')
  3017.             return $this->redirectToRoute('user_ticket_intervention_activity_summary', array('interventionId' => $intervention->getId()));
  3018.         else
  3019.             return $this->redirectToRoute("user_ticket_intervention", array('interventionId' => $intervention->getId()));
  3020.     }
  3022.     /**
  3023.      * @Route("/{interventionId}/scheda/intervento/attivita-riassunto", name="user_ticket_intervention_activity_summary")
  3024.      * @Security("is_granted('edit', 'ticket')")
  3025.      */
  3026.     public function userTicketInterventionActivitySelect($interventionId, Request $request)
  3027.     {    
  3028.         $em = $this->mr->getManager('slave');
  3029.         $session = $request->getSession();
  3030.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($interventionId);
  3031.         $ticket = $intervention->getTicket();
  3032.         $components = $em->getRepository("App\Entity\Slave\ProductComponent")->findAll();
  3033.         // Se tecnico -> Escludo i tipi attività solo backoffice
  3034.         if($this->getUser()->getAccountTypology() == 'technician')
  3035.             $interventionActivityTypes = $em->getRepository('App\Entity\Slave\InterventionActivityType')->findVisibleByOperationGroupAndOnlyBackoffice($ticket->getOperation()->getGroup()->getSlug(), false);
  3036.         else
  3037.             $interventionActivityTypes = $em->getRepository('App\Entity\Slave\InterventionActivityType')->findVisibleByOperationGroupAndOnlyBackoffice($ticket->getOperation()->getGroup()->getSlug(), true);
  3039.         return $this->render('role/user/ticket/intervention/activity/summary.html.twig', array(
  3040.             'ticket' => $ticket,
  3041.             'components' => $components,
  3042.             'intervention' => $intervention,
  3043.             'interventionActivityTypes' => $interventionActivityTypes
  3044.         ));
  3045.     }
  3047.     /**
  3048.      * @Route("/scheda/intervento/attivita-cancella", name="user_ticket_intervention_activity_delete")
  3049.      * @Security("is_granted('edit', 'ticket')")
  3050.      */
  3051.     public function userTicketInterventionActivityDelete(Request $request)
  3052.     {    
  3053.         $em = $this->mr->getManager('slave');
  3054.         $session = $request->getSession();
  3055.         $activity = $em->getRepository("App\Entity\Slave\InterventionActivity")->findOneById($request->request->get('activityId'));
  3056.         $intervention = $activity->getIntervention();
  3057.         $ticket = $intervention->getTicket();
  3059.         // Withdraw
  3060.         if($activity->getProductWithdraw() != null){
  3061.             // Controllo: se l'ho inserita adesso elimino il prodotto altrimenti lo ritrasferisco indietro
  3062.             if($activity->getProductWithdraw()->getIsAlreadyInserted('withdraw')){
  3063.                 $productToDelete = $activity->getProductWithdraw();
  3064.                 $activity->setProductWithdraw(null);
  3065.                 $this->deleteProductAlreadyInserted($em, $productToDelete);
  3066.             }
  3067.             else{
  3068.                 $oldStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use'));
  3069.                 $oldCondition = $em->getRepository('App\Entity\Slave\ProductCondition')->findOneById($intervention->getLastProductLog('condition')->getOldDataId());
  3070.                 ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'status', $oldStatus->getValue(), null, $activity->getProductWithdraw()->getStatus()->getId());
  3071.                 ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'condition', $oldCondition->getValue(), null, $activity->getProductWithdraw()->getCondition()->getId());
  3072.                 $activity->getProductWithdraw()->setStatus($oldStatus);
  3073.                 $activity->getProductWithdraw()->setCondition($oldCondition);
  3074.                 $activity->getProductWithdraw()->setTermid($ticket->getTermid());
  3075.                 ProductService::moveProductClient($em, $activity->getProductWithdraw(), $ticket->getClient()->getWarehouse());
  3076.                 ProductService::createProductTransferLogClient($em, $activity->getProductWithdraw(), $this->getUser(), $intervention->getWarehouse(), $ticket->getClient()->getWarehouse(), new \Datetime(), 'scan');
  3077.             }
  3078.         }
  3079.         // Actual
  3080.         if($activity->getProductActual() != null){
  3081.             // Controllo: se l'ho inserita adesso elimino il prodotto altrimenti lo ritrasferisco indietro
  3082.             if($activity->getProductActual()->getIsAlreadyInserted('actual')){
  3083.                 $productToDelete = $activity->getProductActual();
  3084.                 $activity->setProductActual(null);
  3085.                 $this->deleteProductAlreadyInserted($em, $productToDelete);
  3086.             }
  3087.             else{
  3088.                 $activity->getProductActual()->setTermid($ticket->getTermid());
  3089.                 ProductService::moveProductClient($em, $activity->getProductActual(), $ticket->getClient()->getWarehouse());
  3090.             }
  3091.         }
  3092.         // Installation
  3093.         if($activity->getProductInstallation() != null){
  3094.             $oldStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'available'));
  3095.             ProductService::createProductLog($em, $activity->getProductInstallation(), $this->getUser(), 'status', $oldStatus->getValue(), $intervention, $activity->getProductInstallation()->getStatus()->getId());
  3096.             $activity->getProductInstallation()->setStatus($oldStatus);
  3097.             $activity->getProductInstallation()->setTermid(null);
  3098.             ProductService::moveProductClient($em, $activity->getProductInstallation(), $intervention->getWarehouse());
  3099.             ProductService::createProductTransferLogClient($em, $activity->getProductInstallation(), $this->getUser(), $ticket->getClient()->getWarehouse(), $intervention->getWarehouse(), new \Datetime(), 'scan');
  3100.         }
  3102.         $em->remove($activity);
  3103.         $em->flush();
  3105.         $this->addFlash('notice_success', 'Attivita eliminata correttamente!');
  3106.         return $this->redirectToRoute('user_ticket_intervention_activity_summary', array('interventionId' => $intervention->getId()));
  3107.     }
  3109.     /**
  3110.      * @Route("/scheda/intervento/{interventionId}/attivita/{activityTypeId}", name="user_ticket_intervention_activity")
  3111.      * @Security("is_granted('edit', 'ticket')")
  3112.      */
  3113.     public function userTicketInterventionActivity($interventionId, $activityTypeId, Request $request, ValidatorInterface $validator, FormFactoryInterface $formFactory)
  3114.     {    
  3115.         $em = $this->mr->getManager('slave');
  3116.         $emMaster = $this->mr->getManager('master');
  3117.         $session = $request->getSession();
  3118.         $company = $emMaster->getRepository("App\Entity\Master\Company")->findOneById($session->get('companyId'));
  3119.         $activityType = $em->getRepository("App\Entity\Slave\InterventionActivityType")->findOneById($activityTypeId);
  3120.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($interventionId);
  3121.         $ticket = $intervention->getTicket();
  3123.         $activity = new InterventionActivity();
  3124.         $form = $formFactory->createNamed("form_intervention_activity", InterventionActivityType::class, $activity);
  3125.         $form->handleRequest($request);
  3127.         if($form->isSubmitted()){
  3128.             
  3129.             $valid = FormValidatorService::validateInterventionActivity($validator, $form, $activityType, $ticket, $intervention, $em);
  3131.             if($valid && $form->isValid()){
  3132.             
  3133.                 $activity->setIntervention($intervention);
  3134.                 $activity->setType($activityType);
  3135.                 // Withdraw
  3136.                 if($activityType->isProducerWithdrawMandatory() || $activityType->isSupplierWithdrawMandatory()){
  3137.                     $withdrawProduct = $this->activityProductByType($em, $form, 'Withdraw', array($ticket->getSupplier()));
  3138.                     // Se cambia il modello lo aggiorno al prodotto che ho disinstallato
  3139.                     $withdrawModel = $em->getRepository('App\Entity\Slave\ProductModel')->findOneById($form->get('modelWithdrawId')->getData());
  3140.                     if($withdrawModel != null)
  3141.                         $withdrawProduct->setModel($withdrawModel);
  3142.                     $activity->setProductWithdraw($withdrawProduct);
  3143.                     if($activityType->isSupplierWithdrawMandatory()){
  3144.                         $activity->setSupplierWithdraw($form->get('supplierWithdraw')->getData());
  3145.                         $transferLogType = $form->get('scanOrManualSupplierWithdraw')->getData();
  3146.                     }
  3147.                     if($activityType->isProducerWithdrawMandatory()){
  3148.                         $activity->setProducerWithdraw($form->get('producerWithdraw')->getData());
  3149.                         $transferLogType = $form->get('scanOrManualProducerWithdraw')->getData();
  3150.                     }
  3151.                     $components = $em->getRepository('App\Entity\Slave\ProductComponent')->findAll();
  3152.                     $arrayComponents = array();
  3153.                     foreach($components as $c){
  3154.                         $cp = $request->request->get('component_'.$c->getId());
  3155.                         if($cp == 'on')
  3156.                             array_push($arrayComponents, $c->getId());
  3157.                     }
  3158.                     $activity->setComponents($arrayComponents);
  3159.                     $newStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'not_available'));
  3160.                     $newCondition = $em->getRepository('App\Entity\Slave\ProductCondition')->findOneBy(array('slug' => 'retired'));
  3161.                     ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'status', $newStatus->getValue(), $intervention, $activity->getProductWithdraw()->getStatus()->getId());
  3162.                     ProductService::createProductLog($em, $activity->getProductWithdraw(), $this->getUser(), 'condition', $newCondition->getValue(), $intervention, $activity->getProductWithdraw()->getCondition()->getId());
  3163.                     $activity->getProductWithdraw()->setStatus($newStatus);
  3164.                     $activity->getProductWithdraw()->setCondition($newCondition);
  3165.                     $activity->getProductWithdraw()->setTermid(null);
  3166.                     ProductService::createProductTransferLogClient($em, $activity->getProductWithdraw(), $this->getUser(), $ticket->getClient()->getWarehouse(), $intervention->getWarehouse(), new \Datetime(), $transferLogType);
  3167.                     ProductService::moveProductClient($em, $activity->getProductWithdraw(), $intervention->getWarehouse());
  3168.                 }
  3169.                 // Actual
  3170.                 if($activityType->isProducerActualMandatory() || $activityType->isSupplierActualMandatory()){
  3171.                     $actualProduct = $this->activityProductByType($em, $form, 'Actual', array($ticket->getSupplier()));
  3172.                     // Se cambia il modello lo aggiorno al prodotto che c'è installato 
  3173.                     // Questa azione potrebbe creare un problema se un tecnico installa qualcosa, poi fa un evento di aggiornamento dove cambia il modello, poi lo elimina, ha di fatto baypassato l'impossibilità del tecnico di cambiare modello ad un prodotto.
  3174.                     // In ogni caso, quando poi la merce torna in magazzino, viene sistemato il tutto, quindi non è un reale problema.
  3175.                     $actualModel = $em->getRepository('App\Entity\Slave\ProductModel')->findOneById($form->get('modelActualId')->getData());
  3176.                     if($actualModel != null)
  3177.                         $actualProduct->setModel($actualModel);
  3178.                     $activity->setProductActual($actualProduct);
  3179.                     if($activityType->isProducerActualMandatory()){
  3180.                         $activity->setProducerActual($form->get('producerActual')->getData());
  3181.                         $transferLogType = $form->get('scanOrManualProducerActual')->getData();
  3182.                     }
  3183.                     if($activityType->isSupplierActualMandatory()){
  3184.                         $activity->setSupplierActual($form->get('supplierActual')->getData());
  3185.                         $transferLogType = $form->get('scanOrManualSupplierActual')->getData();
  3186.                     }
  3187.                     $activity->getProductActual()->setTermid($ticket->getTermid());
  3188.                     ProductService::moveProductClient($em, $activity->getProductActual(), $ticket->getClient()->getWarehouse());
  3189.                 }
  3190.                 // Installation
  3191.                 if($activityType->isProducerInstallationMandatory() || $activityType->isSupplierInstallationMandatory()){
  3192.                     $installationProduct = $this->activityProductByType($em, $form, 'Installation', array($ticket->getSupplier()));
  3193.                     // Il modello non cambia mai, perché viene dettato dal magazzino, quindi non consento la modifica
  3194.                     $activity->setProductInstallation($installationProduct);
  3195.                     if($activityType->isProducerInstallationMandatory()){
  3196.                         $activity->setProducerInstallation($form->get('producerInstallation')->getData());
  3197.                         $transferLogType = $form->get('scanOrManualProducerInstallation')->getData();
  3198.                     }
  3199.                     if($activityType->isSupplierInstallationMandatory()){
  3200.                         $activity->setSupplierInstallation($form->get('supplierInstallation')->getData());
  3201.                         $transferLogType = $form->get('scanOrManualSupplierInstallation')->getData();
  3202.                     }
  3203.                     $newStatus = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use'));
  3204.                     ProductService::createProductLog($em, $activity->getProductInstallation(), $this->getUser(), 'status', $newStatus->getValue(), $intervention, $activity->getProductInstallation()->getStatus()->getId());
  3205.                     $activity->getProductInstallation()->setStatus($newStatus);
  3206.                     $activity->getProductInstallation()->setTermid($ticket->getTermid());
  3207.                     ProductService::createProductTransferLogClient($em, $activity->getProductInstallation(), $this->getUser(), $intervention->getWarehouse(), $ticket->getClient()->getWarehouse(), new \Datetime(), $transferLogType);
  3208.                     ProductService::moveProductClient($em, $activity->getProductInstallation(), $ticket->getClient()->getWarehouse());
  3209.                 }
  3210.                 $em->persist($activity);
  3211.                 $em->flush();
  3212.                 return $this->redirectToRoute('user_ticket_intervention_activity_summary', array('interventionId' => $intervention->getId()));
  3213.             }
  3214.         }
  3216.         return $this->render('role/user/ticket/intervention/activity/single.html.twig', array(
  3217.             'company' => $company,
  3218.             'ticket' => $ticket,
  3219.             'intervention' => $intervention,
  3220.             'activityType' => $activityType,
  3221.             'isPos' => $activityType->isPos(),
  3222.             'form' => $form->createView()
  3223.         ));
  3224.     }
  3226.     /**
  3227.      * @Route("/scheda/intervento/attivita-prodotti-cerca-codice", name="user_ticket_intervention_activity_product_search_code")
  3228.      * @Security("is_granted('edit', 'ticket')")
  3229.      */
  3230.     public function userTicketInterventionActivityProductSearchCode(Request $request)
  3231.     {
  3232.         $em = $this->mr->getManager('slave');
  3233.         $session = $request->getSession();
  3234.         $ticket = $em->getRepository('App\Entity\Slave\Ticket')->findOneById($request->request->get('ticketId'));
  3235.         $intervention = $em->getRepository('App\Entity\Slave\Intervention')->findOneById($request->request->get('interventionId'));
  3236.         $interventionActivityType = $em->getRepository('App\Entity\Slave\InterventionActivityType')->findOneById($request->request->get('activityTypeId'));
  3238.         $product = null;
  3239.         // Controllo se esiste il prodotto
  3240.         switch($request->request->get('type')){
  3241.             case 'producer_withdraw':
  3242.             case 'producer_installation':
  3243.             case 'producer_actual':
  3244.                 $product = $em->getRepository('App\Entity\Slave\Product')->findOneBy(array('codeProducer' => $request->request->get('code')));
  3245.                 break;
  3246.             case 'supplier_withdraw':
  3247.             case 'supplier_installation':
  3248.             case 'supplier_actual':
  3249.                 $product = $em->getRepository('App\Entity\Slave\Product')->findOneBy(array('codeSupplier' => $request->request->get('code')));
  3250.                 break;
  3251.             default: break;
  3252.         }
  3254.         $found = false;
  3255.         $json = '{';
  3257.         if($product != null){
  3258.             $found = true;
  3259.             $posAccessoryOk = false;
  3260.             $supplierOk = false;    
  3261.             $canMove = true;
  3263.             if($product->getModel()->isPos() == $interventionActivityType->isPos())
  3264.                 $posAccessoryOk = true;
  3266.             // Controllo se il fornitore del ticket è tra quelli del prodotto
  3267.             foreach($product->getSuppliers() as $supplier){
  3268.                 if($ticket->getSupplier()->getId() == $supplier->getId()){
  3269.                     $supplierOk = true;
  3270.                     break;
  3271.                 }
  3272.             }
  3274.             // Controllo se posso spostare il prodotto
  3275.             switch($request->request->get('type')){
  3276.                 case 'producer_withdraw':
  3277.                 case 'supplier_withdraw':
  3278.                 case 'producer_actual':
  3279.                 case 'supplier_actual':
  3280.                     $warehouse = $ticket->getClient()->getWarehouse();
  3281.                     break;
  3282.                 case 'producer_installation':
  3283.                 case 'supplier_installation':
  3284.                     $warehouse = $intervention->getWarehouse();
  3285.                     if($product->getStatus()->getSlug() != 'available')
  3286.                         $canMove = false;
  3287.                     break;
  3288.                 default: break;
  3289.             }
  3291.             $json.= '"id":"'.$product->getId().'", "model":'.json_encode($product->getModel()->getName()).', "codeProducer":"'.$product->getCodeProducer().'", "codeSupplier":"'.$product->getCodeSupplier().'", "supplierOk":"'.$supplierOk.'", "posAccessoryOk":"'.$posAccessoryOk.'",';
  3292.         
  3293.             if($product->getActualWarehouse()->getId() == $warehouse->getId())
  3294.                 $json.= '"otherWarehouse":"0", "type":"", "warehouse":"", "otherWarehouseId":"", "otherWarehouseNickname":"", "canMove":"'.$canMove.'"';
  3295.             else
  3296.                 $json.= '"otherWarehouse":"1","type":"'.$request->request->get('type').'","warehouse":"'.$warehouse->getId().'", "otherWarehouseId":"'.$product->getActualWarehouse()->getId().'", "otherWarehouseNickname":"'.$product->getActualWarehouse()->getNickname().'", "canMove":"'.$canMove.'"';
  3297.             
  3298.         }
  3299.         $json.= '}';
  3301.         return new Response(json_encode(array("code" => 200, "success" => true, "found" => $found, "product" => $json)));
  3302.     }
  3304.     /**
  3305.      * @Route("/scheda/intervento/attivita-prodotto-cerca", name="user_ticket_intervention_activity_product_search")
  3306.      * @Security("is_granted('edit', 'ticket')")
  3307.      */
  3308.     public function userTicketInterventionActivityProductSearch(Request $request)
  3309.     {    
  3310.         $em = $this->mr->getManager('slave');
  3311.         $session = $request->getSession();
  3312.         $activityType = $em->getRepository("App\Entity\Slave\InterventionActivityType")->findOneById($request->request->get('activityTypeId'));
  3313.         $ticket = $em->getRepository("App\Entity\Slave\Ticket")->findOneById($request->request->get('ticketId'));
  3314.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($request->request->get('interventionId'));
  3316.         $type = $request->request->get('type');
  3317.         $filter = $request->request->get('filter');
  3318.         $isPos = $request->request->get('isPos');
  3319.         $products = array();
  3321.         if($type == 'installation')
  3322.             $products = $em->getRepository('App\Entity\Slave\Product')->findByWarehouseSupplierAndIsPosWithFilter($intervention->getWarehouse()->getId(), $ticket->getSupplier()->getId(), $isPos, $filter);
  3323.         
  3324.         if($type == 'actual' || $type == 'withdraw')
  3325.             $products = $em->getRepository('App\Entity\Slave\Product')->findByWarehouseSupplierAndIsPosWithFilter($ticket->getClient()->getWarehouse()->getId(), $ticket->getSupplier()->getId(), $isPos, $filter);
  3327.         $first = true;
  3328.         $json = "[";
  3329.         foreach($products as $p){
  3330.             if($first) $first = false; else $json.= ',';
  3331.             $codeProducer = '"---"'; if($p->getCodeProducer() != null && $p->getCodeProducer() != '') $codeProducer = json_encode($p->getCodeProducer());
  3332.             $codeSupplier = '"---"'; if($p->getCodeSupplier() != null && $p->getCodeSupplier() != '') $codeSupplier = json_encode($p->getCodeSupplier());
  3333.             $json.= '{"id":'.$p->getId().', "modelName":'.json_encode($p->getModel()->getName()).', "codeProducer":'.$codeProducer.', "codeSupplier":'.$codeSupplier.'}';
  3334.         }
  3335.         $json.= "]";
  3336.         
  3337.         return new Response(json_encode(array("code" => 200, "success" => true, "products" => $json)));
  3338.     }
  3339.     
  3340.     /**
  3341.      * @Route("/scheda/intervento/attivita-modello-cerca", name="user_ticket_intervention_activity_model_search")
  3342.      * @Security("is_granted('edit', 'ticket')")
  3343.      */
  3344.     public function userTicketInterventionActivityModelSearch(Request $request)
  3345.     {    
  3346.         $em = $this->mr->getManager('slave');
  3347.         $session = $request->getSession();
  3348.         $activityType = $em->getRepository("App\Entity\Slave\InterventionActivityType")->findOneById($request->request->get('activityTypeId'));
  3349.         $isPos = $request->request->get('isPos');
  3350.         $filter = $request->request->get('filter');
  3351.         $interventionId = $request->request->get('interventionId');
  3352.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($interventionId);
  3353.         
  3354.         $supplier = $intervention->getTicket()->getSupplier();
  3355.         $models = $em->getRepository('App\Entity\Slave\ProductModel')->findAllowedPosModel($isPos, $filter, $supplier);
  3356.                 
  3357.         $first = true;
  3358.         $json = "[";
  3359.         foreach($models as $m){
  3360.             if($first) $first = false; else $json.= ',';
  3361.             $json.= '{"id":'.$m->getId().', "name":'.json_encode($m->getName()).', "subcategory":'.json_encode($m->getSubcategory()->getName()).', "category":'.json_encode($m->getSubcategory()->getCategory()->getName()).', "producer":'.json_encode($m->getProducer()->getName()).'}';
  3362.         }
  3363.         $json.= "]";
  3364.       
  3365.         return new Response(json_encode(array("code" => 200, "success" => true, "models" => $json)));
  3366.     }
  3368.     /**
  3369.      * @Route("/scheda/intervento/attivita-modello-componenti", name="user_ticket_intervention_activity_model_components")
  3370.      * @Security("is_granted('edit', 'ticket')")
  3371.      */
  3372.     public function userTicketInterventionActivityModelComponents(Request $request)
  3373.     {    
  3374.         $em = $this->mr->getManager('slave');
  3375.         $session = $request->getSession();
  3376.         $activityType = $em->getRepository("App\Entity\Slave\InterventionActivityType")->findOneById($request->request->get('activityTypeId'));
  3377.         $model = $em->getRepository('App\Entity\Slave\ProductModel')->findOneById($request->request->get('modelId'));
  3378.                 
  3379.         $first = true;
  3380.         $json = "[";
  3381.         if($model != null){
  3382.             foreach($model->getComponents() as $c){
  3383.                 if($first) $first = false; else $json.= ',';
  3384.                 $json.= '{"id":"'.$c->getId().'", "name":"'.$c->getName().'"}';
  3385.             }
  3386.         }
  3387.         $json.= "]";
  3388.       
  3389.         return new Response(json_encode(array("code" => 200, "success" => true, "components" => $json)));
  3390.     }
  3392.     /**
  3393.      * @Route("/{interventionId}/scheda/intervento/attivita-sposta-prodotto", name="user_ticket_intervention_activity_move_product")
  3394.      * @Security("is_granted('edit', 'ticket')")
  3395.      */
  3396.     public function userTicketInterventionActivityMoveProduct(Request $request, $interventionId)
  3397.     {
  3398.         $em = $this->mr->getManager('slave');
  3399.         $session = $request->getSession();
  3400.         $type = $request->request->get('type');
  3401.         $product = $em->getRepository('App\Entity\Slave\Product')->findOneById($request->request->get('productId'));
  3402.         $oldStatus = $product->getStatus();
  3403.         $intervention = $em->getRepository('App\Entity\Slave\Intervention')->findOneById($interventionId);
  3404.         if($type == "installation"){
  3405.             $statusNew = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'available'));
  3406.             $warehouse = $intervention->getWarehouse();
  3407.             $product->setTermid(null);
  3408.             $product->setStatus($statusNew);
  3409.         }
  3410.         else{
  3411.             $statusNew = $em->getRepository('App\Entity\Slave\ProductStatus')->findOneBy(array('slug' => 'in_use'));
  3412.             $warehouse = $intervention->getTicket()->getClient()->getWarehouse();
  3413.             $product->setTermid($intervention->getTicket()->getTermid());
  3414.             $product->setStatus($statusNew);
  3415.         }
  3416.         
  3417.         if($oldStatus->getId() != $statusNew->getId())
  3418.             ProductService::createProductLog($em, $product, $this->getUser(), 'status', $oldStatus->getValue(), null, $statusNew->getId());
  3420.         ProductService::createProductTransferLog($em, $product, null, $this->getUser(), $warehouse, new \Datetime(), 'forced');
  3421.         $product->setActualWarehouse($warehouse);
  3422.         $product->setDateLastTransfer(new \Datetime());
  3423.         $product->isToManage(false);
  3424.         $product->setToManagePriority(0);
  3425.         $em->flush();
  3426.         return new Response(json_encode(array("code" => 200, "success" => true)));
  3427.     }
  3428.     
  3429.     /**
  3430.      * @Route("/{interventionId}/scheda/intervento/dettagli", name="user_ticket_intervention")
  3431.      * @Security("is_granted('edit', 'ticket')")
  3432.      */
  3433.     public function userTicketIntervention($interventionId, Request $request, ValidatorInterface $validator, FormFactoryInterface $formFactory, FileSystem $fs, MailerInterface $mailer)
  3434.     {    
  3435.         $em = $this->mr->getManager('slave');
  3436.         $emMaster = $this->mr->getManager('master');
  3437.         $session = $request->getSession();
  3438.         $company = $emMaster->getRepository('App\Entity\Master\Company')->findOneById($session->get('companyId'));
  3439.         $intervention = $em->getRepository("App\Entity\Slave\Intervention")->findOneById($interventionId);
  3440.         $ticket = $intervention->getTicket();
  3441.         $settingCompletedDefault = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'outcome_completed_default'));
  3442.         $outcomeCompletedDefault = $em->getRepository('App\Entity\Slave\InterventionOutcome')->findOneById($settingCompletedDefault->getValue());
  3444.         $form = $formFactory->createNamed("form_intervention", InterventionType::class, $intervention, array('typeSlug' => $intervention->getOutcomeType()->getSlug()));
  3445.         $form->handleRequest($request);
  3447.         if($form->isSubmitted()){
  3449.             [$valid, $interventionOutcome] = FormValidatorService::validateIntervention($em, $validator, $form, $intervention->getOutcomeType()->getSlug());
  3451.             if($valid && $form->isValid()){
  3453.                 $intervention->setTechnician($ticket->getTechnician());
  3454.                 $intervention->setOperator($this->getUser());
  3455.                 if($intervention->getOutcomeType()->getSlug() == "completed")
  3456.                     $datetime = date_create_from_format("d-m-Y H:i", $form->get('date')->getData()->format('d-m-Y').' '.$form->get('timeHour')->getData().':'.$form->get('timeMinute')->getData());
  3457.                 else
  3458.                     $datetime = new \Datetime();
  3459.                 
  3460.                 $intervention->setDatetime($datetime);
  3461.                 $intervention->setMotivation($form->get("motivation")->getData());
  3462.                 $em->persist($intervention);
  3464.                 switch($intervention->getOutcomeType()->getSlug()){
  3465.                     case 'suspended':
  3466.                     case 'empty':
  3467.                         // Inserisco la sospensione del ticket
  3468.                         $suspension = new TicketSuspension();
  3469.                         $suspension->setTicket($ticket);
  3470.                         $suspension->setIntervention($intervention);
  3471.                         $suspension->setDatetimeFrom(date_create_from_format("d-m-Y H:i", $form->get('dateFrom')->getData()->format('d-m-Y').' '.$form->get('timeFromHour')->getData().':'.$form->get('timeFromMinute')->getData()));
  3472.                         if($form->get('dateTo')->getData() != null && $form->get('timeToHour')->getData() != null && $form->get('timeToMinute')->getData() != null){
  3473.                             $suspension->setDatetimeTo(date_create_from_format("d-m-Y H:i", $form->get('dateTo')->getData()->format('d-m-Y').' '.$form->get('timeToHour')->getData().':'.$form->get('timeToMinute')->getData()));
  3474.                         }
  3475.                         $em->persist($suspension);
  3476.                         // Aggiorno dati intervento
  3477.                         if($interventionOutcome->isReferentRequired()) $intervention->setReferent($form->get("referent")->getData());
  3478.                         if($interventionOutcome->isPhoneRequired()) $intervention->setPhone($form->get("phone")->getData());
  3479.                         if($interventionOutcome->isPhotoRequired()) {
  3480.                             $uploadDir = $this->params->get('kernel.project_dir').'/'.$this->params->get('web_path').'/companies/'.$company->getDirectoryPath().'/tickets/'.$ticket->getDirectoryPath().'/';
  3481.                             MediaService::uploadImage($fs, $form->get('file')->getData(), null, $uploadDir, $intervention, 'photo', 100, 1000, 200, true);
  3482.                         }
  3483.                         // SE empty -> Aggiungo costo UAV
  3484.                         if($intervention->getOutcomeType()->getSlug() == 'empty'){
  3485.                             $amountTechnician = null;
  3486.                             // Cerco tra gli UAV di quella provincia e di quell'utente
  3487.                             if($ticket->getUAVOperationTariffAmount() != null){
  3488.                                 foreach($ticket->getUAVOperationTariffAmount()->getTechnicianAreas() as $jttaota){
  3489.                                     if($jttaota->getTechnicianArea()->getUser()->getId() == $ticket->getTechnician()->getId())
  3490.                                         $amountTechnician = $jttaota->getAmount();
  3491.                                 }
  3492.                             }
  3493.                             // SE non ho risultati -> Fuori zona metto 0.00
  3494.                             if($amountTechnician == null){
  3495.                                 $amountTechnician = '0.00';
  3496.                             }
  3497.                             $intervention->setAmount($ticket->getUAVOperationTariffAmount()->getAmount());
  3498.                             $intervention->setAmountTechnician($amountTechnician);
  3499.                         }
  3500.                         // Se account agenzia che gestisce -> approvo automaticamente sospensione --- Altrimenti metto in richiesta sospensione
  3501.                         if($this->getUser()->getAccountTypology() == 'agency' || $this->getUser()->getAccountTypology() == 'warehouse'){
  3502.                             $suspension->setApproved(true);
  3503.                             $suspension->setManaged(true);
  3504.                     
  3505.                             $settingUnlockSameTech = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_unlock_same_technician'));
  3506.                             if($settingUnlockSameTech->getValue() != 1)
  3507.                                 $ticket->setTechnician(null);
  3508.                             $ticketStatus = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspended'));
  3509.                         }
  3510.                         else{
  3511.                             $ticketStatus = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'suspension_request'));
  3512.                             if($intervention->getOutcomeType()->getSlug() == "suspended"){
  3513.                                 $settingAgencyEmail = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_suspension_agency_email'));
  3514.                                 $subject = $this->params->get('subject_ticket_suspension_request');
  3515.                                 $template = "email/ticket_suspension_request.html.twig";
  3516.                             }
  3517.                             else{
  3518.                                 $settingAgencyEmail = $em->getRepository('App\Entity\Slave\Setting')->findOneBy(array('slug' => 'ticket_uav_agency_email'));
  3519.                                 $subject = $this->params->get('subject_ticket_uav_request');
  3520.                                 $template = "email/ticket_uav_request.html.twig";
  3521.                             }
  3522.                             if($settingAgencyEmail->getValue() != null){
  3523.                                 $emails = preg_split('/\,/', $settingAgencyEmail->getValue());
  3524.                                 foreach($emails as $email){
  3525.                                     $message = (new TemplatedEmail())
  3526.                                         ->subject($subject.' '.$ticket->getNumber())
  3527.                                         ->from($this->params->get('email_noreply'))
  3528.                                         ->to(rtrim(ltrim($email, " ")," "))
  3529.                                         ->htmlTemplate($template)
  3530.                                         ->context(['company' => $company, 'ticket' => $ticket, 'suspension' => $suspension]);
  3531.                                     $mailer->send($message);
  3532.                                 }
  3533.                             }
  3534.                         }
  3535.                         // Aggiorno stato ticket
  3536.                         $ticket->setStatus($ticketStatus);
  3537.                         break;
  3538.                     case 'completed': 
  3539.                         // Chiudo il ticket
  3540.                         $statusClosed = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBy(array('slug' => 'closed'));
  3541.                         $ticket->setStatus($statusClosed);
  3542.                         $ticket->setDatetimeEnd($intervention->getDatetime());
  3544.                         // Cerco la jt del tecnico-operazione nell'area e setto l'amount
  3545.                         $amountTechnician = null;
  3546.                         foreach($ticket->getOperationTariffAmount()->getTechnicianAreas() as $jttaota){
  3547.                             if($jttaota->getTechnicianArea()->getUser()->getId() == $ticket->getTechnician()->getId()){
  3548.                                 $amountTechnician = $jttaota->getAmount();
  3549.                                 break;
  3550.                             }
  3551.                         }
  3552.                         // Se non la trovo -> Fuori zona metto 0.00
  3553.                         if($amountTechnician == null){
  3554.                             $amountTechnician = '0.00';
  3555.                         }
  3556.                         $intervention->setAmount($ticket->getOperationTariffAmount()->getAmount());
  3557.                         $intervention->setAmountTechnician($amountTechnician);
  3558.                 
  3559.                         $this->addFlash('notice_success', 'Ticket completato!');
  3560.                         break;
  3561.                     default: break;
  3562.                 }
  3563.                 $em->flush();
  3565.                 $session->set('interventionId', $intervention->getId());
  3566.                 return $this->redirectToRoute('user_ticket_sheet', array('ticketId' => $ticket->getId()));
  3567.             }
  3568.         }
  3570.         return $this->render('role/user/ticket/intervention/intervention.html.twig', array(
  3571.             'ticket' => $ticket,
  3572.             'intervention' => $intervention,
  3573.             'outcomeCompletedDefault' => $outcomeCompletedDefault,
  3574.             'form' => $form->createView()
  3575.         ));
  3576.     }
  3578.     /**
  3579.      * @Route("/scheda/intervento/esito-aggiorna", name="user_ticket_intervention_outcome_update")
  3580.      * @Security("is_granted('edit', 'ticket')")
  3581.      */
  3582.     public function userTicketInterventionOutcomeUpdate(Request $request)
  3583.     {    
  3584.         $em = $this->mr->getManager('slave');
  3585.         $interventionOutcome = $em->getRepository('App\Entity\Slave\InterventionOutcome')->findOneById($request->request->get("outcomeId"));
  3586.         return new Response(json_encode(array(
  3587.             "code" => 200,
  3588.             "success" => true,
  3589.             "suspensionTo" => $interventionOutcome->isSuspensionToRequired(),
  3590.             "referent" => $interventionOutcome->isReferentRequired(),
  3591.             "motivation" => $interventionOutcome->isMotivationRequired(),
  3592.             "phone" => $interventionOutcome->isPhoneRequired(),
  3593.             "photo" => $interventionOutcome->isPhotoRequired()
  3594.         ))); 
  3595.     }
  3597.     /**
  3598.      * @Route("/sistema-duplicati", name="user_ticket_duplicate_to_wrong")
  3599.      */        
  3600.     public function userTicketDuplicateToWrong(Request $request)
  3601.     {    
  3602.         $em = $this->mr->getManager('slave');
  3604.         $wrongStatus = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBySlug("wrong");
  3605.         $tickets = $em->getRepository('App\Entity\Slave\Ticket')->findAll();
  3606.         $ticketId = null;
  3607.         $skipId = array();
  3608.         $wrongTicketArray = array();
  3609.         foreach($tickets as $ticket){
  3610.             $ticketId = $ticket->getId();
  3611.             if(!in_array($ticketId, $skipId)){
  3612.                 foreach($tickets as $innerTicket){
  3613.                     if($ticketId != $innerTicket->getId() && $ticket->getNumber() == $innerTicket->getNumber() && $ticket->getTermid()->getCode() == $innerTicket->getTermid()->getCode() && $innerTicket->getStatus()->getId() < 4){
  3614.                         array_push($skipId, $innerTicket->getId());
  3615.                         array_push($wrongTicketArray, $ticket);
  3616.                     }
  3617.                 }
  3618.             }
  3619.         }
  3621.         foreach($wrongTicketArray as $wt){
  3622.             $wt->setStatus($wrongStatus);
  3623.         }
  3624.         $em->flush();
  3626.         return $this->redirectToRoute("user_ticket_list");
  3627.     }
  3629.     /**
  3630.      * @Route("/sposta-temp", name="user_ticket_move_to_temp")
  3631.      */
  3632.     public function userTicketmoveToTemp(Request $request)
  3633.     {    
  3634.         $em = $this->mr->getManager('slave');
  3635.         $tempStatus = $em->getRepository('App\Entity\Slave\TicketStatus')->findOneBySlug("temp");
  3636.         $ticketArray = [];
  3638.         foreach($ticketArray as $array){
  3639.             $ts = $em->getRepository('App\Entity\Slave\Ticket')->findAllByNumber($array[0]);
  3640.             foreach($ts as $t){
  3641.                 if($t->getTermid()->getCode() == $array[1] && $t->getStatus()->getId() < 4)
  3642.                     $t->setStatus($tempStatus);
  3643.             }
  3644.         }
  3646.         $em->flush();
  3647.         return $this->redirectToRoute("user_ticket_list");
  3648.     }
  3649. }