templates/role/user/ticket/sheet.html.twig line 1

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  1. {% extends 'role/user/index.html.twig' %}
  3. {% block title %}Ticket - Scheda{% endblock %}
  5. {% block pageTitleH1 %}Ticket - Scheda{% endblock %}
  7. {% block pageTitleBreadcrumb %}
  8.     <li class="breadcrumb-item"><a href="{{ path ('user_tickets') }}">Ticket</a></li>
  9.     <li class="breadcrumb-item"><a href="{{ path ('user_ticket_list') }}">Lista</a></li>
  10.     <li class="breadcrumb-item"><a href="javascript:void(0)">Scheda</a></li>
  11. {% endblock %}
  13. {% block subMenuLeft %}
  14.     <li class="nav-item"><a class="nav-link" href="{{ path ('user_ticket_list') }}">Lista ticket</a></li>
  15.     {% if ticket.client != null and app.user.canRead('anagraphic_client') %}
  16.         <li class="nav-item"><a class="nav-link" href="{{ path('user_anagraphic_client_sheet', {'clientId':ticket.client.id}) }}">Scheda cliente</a></li>
  17.     {% endif %}
  18. {% endblock %}
  20. {% block subMenuRight %}
  21.     {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  22.         {% if ticket.canMakeActionByStatus('to_assign,assigned,taken_charge,suspension_request,suspended,wrong,closed') %}
  23.             <li class="nav-item"><a class="nav-link" href="javascript: ticketCancel()">Annulla ticket</a></li>
  24.         {% endif %}
  25.         {% if ticket.canMakeActionByStatus('wrong') and ticket.canDelete('activities') %}
  26.             <li class="nav-item"><a class="nav-link" href="javascript: ticketDelete()">Elimina ticket</a></li>
  27.         {% endif %}
  28.         {% if ticket.canMakeActionByStatus('assigned,taken_charge,suspension_request,suspended') %}
  29.             <li class="nav-item"><a class="nav-link" href="javascript: ticketClose()">Completa ticket</a></li>
  30.         {% endif %}
  31.         {% if ticket.systemError %}
  32.             <li class="nav-item"><a class="nav-link" href="javascript: ticketWrong()">Ticket errato</a></li>
  33.         {% endif %}
  34.         {% if ticket.canMakeActionByStatus('canceled') %}
  35.             <li class="nav-item"><a class="nav-link" href="javascript: ticketRestore()">Ripristina ticket</a></li>
  36.         {% endif %}
  37.         {% if ticket.canMakeActionByStatus('closed') and not ticket.closedOnPortal %}
  38.             <li class="nav-item"><a class="nav-link" href="javascript: ticketClosedPortalConfirm({{ ticket.id }})">Ticket chiuso su portale fornitore</a></li>
  39.         {% endif %}
  40.         {% if ticket.canMakeActionByStatus('closed_portal') %}
  41.             <li class="nav-item"><a class="nav-link" href="javascript: ticketClosedConfirm({{ ticket.id }})">Torna a stato chiuso</a></li>
  42.         {% endif %}
  43.     {% endif %}
  44.     {% if ticket.canMakeActionByStatus('assigned,taken_charge,suspended,canceled,closed,closed_portal') %}
  45.         <li class="nav-item"><a class="nav-link" href="{{ path ('user_ticket_report_print_single', {'ticketId':ticket.id}) }}">Stampa verbale</a></li>
  46.     {% endif %}
  47. {% endblock %}
  49. {% block content %}
  50.     {% set canTicketEditabile = false %}
  51.     {% if app.user.canMakeTicketActions('agency_warehouse', null) and ticket.canMakeActionByStatus('to_assign,assigned,taken_charge,suspension_request,suspended,canceled,wrong') %}
  52.         {% set canTicketEditabile = true %}
  53.     {% endif %}    
  54.     {% set interventionId = null %}
  55.     {% for int in ticket.interventions %}
  56.         {% if int.outcome is null %}
  57.             {% set interventionId = int.id %}
  58.         {% endif %}
  59.     {% endfor %}
  60.     <section class="container m_tb_40p">
  61.         <div class="row">
  62.             <div class="col-12 {% if not ticket.systemError %}col-lg-7{% else %}col-lg-6{% endif %}">
  63.                 <h3 class="form_title">Ticket: {{ ticket.number }}</h3>
  64.                 <hr class="m_t_none">
  65.                 <table class="table table-sm responsive_font_size">
  66.                     <tr>
  67.                         <th class="td_w_150p">Numero</th>
  68.                         <td colspan="2">{{ ticket.number }}</td>
  69.                     </tr>
  70.                     <tr>
  71.                         <th>Termid</th>
  72.                         <td colspan="2">{% if ticket.termid != null %}{{ ticket.termid }}{% else %}---{% endif %}</td>
  73.                     </tr>
  74.                     {% if global_company.actualCompany.tagTicketActive %}
  75.                         <tr>
  76.                             <th>Tag</th>
  77.                             <td colspan="2">{{ ticket.displayTags('all')|raw }}</td>
  78.                         </tr>
  79.                     {% endif %}
  80.                     <tr>
  81.                         <th>Stato {{ ticket.supplier }}</th>
  82.                         <td colspan="2">{% if ticket.closedOnPortal %}<i class="icon-circle cursor_p color_gr_dark"></i> Intervento chiuso{% else %}<i class="icon-circle cursor_p color_r"></i> Intervento aperto{% endif %}</td>
  83.                     </tr>
  84.                     <tr>
  85.                         <th>Stato EPOSM</th>
  86.                         <td colspan="2">{{ ticket.displayStatus('string', settingProcessedActive)|raw }}</td>
  87.                     </tr>
  88.                     {% if ticket.status.slug == 'taken_charge' and settingProcessedActive %}
  89.                         <tr>
  90.                             <th>Processato</th>
  91.                             <td>{% if ticket.processed %}Sì{% else %}No{% endif %}</td>
  92.                             <td class="td_action"><a href="javascript: ticketProcessed()" data-bs-toggle="tooltip" title="Cambia processato" class="f_right"><img class="icon_action icon_pr" src="{{ asset(icon_exchange) }}"></a></td>
  93.                         </tr>
  94.                     {% endif %}
  95.                     <tr>
  96.                         <th>Fatturabile</th>
  97.                         <td {% if not app.user.canMakeTicketActions('agency_warehouse', null) %}colspan="2"{% endif %}>{% if ticket.billable %}Sì{% else %}No{% endif %}</td>
  98.                         {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  99.                             <td class="td_action"><a href="javascript: ticketBillable()" data-bs-toggle="tooltip" title="Cambia fatturabile" class="f_right"><img class="icon_action icon_pr" src="{{ asset(icon_exchange) }}"></a></td>
  100.                         {% endif %}
  101.                     </tr>
  102.                     <tr>
  103.                         <th>Indirizzo</th>
  104.                         {% if ticket.canMakeActionByStatus('to_assign,assigned,taken_charge,suspended,closed') %}
  105.                             <td>{% include 'components/twig/display_address.html.twig' with {'type':'ticket', 'obj':ticket} %}</td>
  106.                             <td class="td_action"><a href="javascript: ticketAddressEdit()" data-bs-toggle="tooltip" title="Modifica indirizzo" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  107.                         {% else %}
  108.                             <td colspan="2">{% include 'components/twig/display_address.html.twig' with {'type':'ticket', 'obj':ticket} %}</td>
  109.                         {% endif %}
  110.                     </tr>
  111.                     <tr>
  112.                         <th>Cliente</th>
  113.                         <td colspan="2">{% if ticket.client != null %}<a href="{{ path('user_anagraphic_client_sheet', {'clientId':ticket.client.id}) }}"><u>{{ ticket.client }}</u></a>{% else %}---{% endif %}</td>
  114.                     </tr>
  115.                     <tr>
  116.                         <th>Cliente - Indirizzo</th>
  117.                         <td colspan="2">{% if ticket.client != null %}{% include 'components/twig/display_address.html.twig' with {'type':'client', 'obj':ticket.client} %}{% else %}---{% endif %}</td>
  118.                     </tr>
  119.                     {% if ticket.displayJsonValueByColumn('Prefisso') is not null and ticket.displayJsonValueByColumn('Prefisso') != "" and ticket.displayJsonValueByColumn('Prefisso') != "---" %}
  120.                         <tr>
  121.                             <th>Cliente - Prefisso</th>
  122.                             <td colspan="2">{{ ticket.displayJsonValueByColumn('Prefisso') }}</td>
  123.                         </tr>
  124.                     {% endif %}
  125.                     <tr>
  126.                         <th>Cliente - Telefoni</th>
  127.                         <td>{% if ticket.client != null %}{{ ticket.client.displayPhones|raw }}{% else %}---{% endif %}</td>
  128.                         <td class="td_action"><a href="javascript: clientPhoneCall()" data-bs-toggle="tooltip" title="Chiama" class="f_right"><img class="icon_action icon_green" src="{{ asset(icon_telephone_gr) }}"></a></td>
  129.                     </tr>
  130.                     <tr>
  131.                         <th>Cliente - Orari apertura</th>
  132.                         <td>{% if ticket.client != null %}{{ ticket.client.openings }}{% else %}---{% endif %}</td>
  133.                         <td class="td_action"><a href="javascript: clientEdit()" data-bs-toggle="tooltip" title="Modifica dati" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  134.                     </tr>
  135.                     <tr>
  136.                         <th>Cliente - Chiusure</th>
  137.                         <td>{% if ticket.client != null %}{{ ticket.client.closures }}{% else %}---{% endif %}</td>
  138.                         <td class="td_action"><a href="javascript: clientEdit()" data-bs-toggle="tooltip" title="Modifica dati" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  139.                     </tr>
  140.                     <tr>
  141.                         <th>Cliente - Note</th>
  142.                         <td>{% if ticket.client != null %}{{ ticket.client.notes }}{% else %}---{% endif %}</td>
  143.                         <td class="td_action"><a href="javascript: clientEdit()" data-bs-toggle="tooltip" title="Modifica dati" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  144.                     </tr>
  145.                     <tr>
  146.                         <th>Tecnico</th>
  147.                         {% if ticket.technician != null %}
  148.                             <td colspan="2">{{ ticket.technician }}</td>
  149.                         {% else %}
  150.                             <td colspan="2">---</td>
  151.                         {% endif %}
  152.                     </tr>
  153.                     <tr>
  154.                         <th>Operazione</th>
  155.                         <td {% if not canTicketEditabile %}colspan="2"{% endif %}>{% if ticket.operation != null %}{{ ticket.operation }} {% if ticket.operation.getKeyValueByValue('Dettagli operazione') and ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Dettagli operazione')) != null %}<i>({{ ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Dettagli operazione')) }})</i>{% endif %}{% else %}---{% endif %}</td>
  156.                         {% if canTicketEditabile %}
  157.                             <td class="td_action"><a href="javascript: operationEdit()" data-bs-toggle="tooltip" title="Modifica operazione" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  158.                         {% endif %}
  159.                     </tr>
  160.                     {% if ticket.operation.getKeyValueByValue('Dettagli intervento') and ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Dettagli intervento')) != null %}
  161.                         <tr>
  162.                             <th>Dettagli intervento</th>
  163.                             <td colspan="2">{{ ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Dettagli intervento')) }}</td>
  164.                         </tr>
  165.                     {% endif %}
  166.                     {% if ticket.operation.getKeyValueByValue('Cluster') and ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Cluster')) != null %}
  167.                         <tr>
  168.                             <th>Cluster</th>
  169.                             <td colspan="2">{{ ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('Cluster')) }}</td>
  170.                         </tr>
  171.                     {% endif %}
  172.                     <tr>
  173.                         <th>Fornitore</th>
  174.                         <td colspan="2">{{ ticket.supplier }}</td>
  175.                     </tr>
  176.                     {% if ticket.displayJsonValueByColumn('SLOT') != null %}
  177.                         <tr>
  178.                             <th>SLOT</th>
  179.                             <td colspan="2">{{ ticket.displayJsonValueByColumn('SLOT') }}</td>
  180.                         </tr>
  181.                     {% endif %}
  182.                     <tr>
  183.                         <th>Ricezione (data/ora)</th>
  184.                         <td colspan="2">{% if ticket.datetimeStart != null %}{{ ticket.datetimeStart|date('d-m-Y --- H:i') }}{% else %}---{% endif %}</td>
  185.                     </tr>
  186.                     <tr>
  187.                         <th>Scadenza (data/ora)</th>
  188.                         <td {% if not canTicketEditabile %}colspan="2"{% endif %}>{% if ticket.datetimeExpiration != null %}{{ ticket.datetimeExpiration|date('d-m-Y --- H:i') }}{% else %}---{% endif %}</td>
  189.                         {% if canTicketEditabile %}
  190.                             <td class="td_action"><a href="javascript: expirationDatetimeEdit()" data-bs-toggle="tooltip" title="Modifica data scadenza" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  191.                         {% endif %}
  192.                     </tr>
  193.                     {% if ticket.canMakeActionByStatus('closed,closed_portal') %}
  194.                         <tr>
  195.                             <th>Chiusura (data/ora)</th>
  196.                             <td colspan="2">{{ ticket.datetimeEnd|date('d-m-Y --- H:i') }}</td>
  197.                         </tr>
  198.                         <tr>
  199.                             <th>Matricole intervento completato</th>
  200.                             <td colspan="2">
  201.                                 {% if ticket.getInterventionCompleted is not null %}
  202.                                     <table class="table table_no_padding b_none m_b_none">
  203.                                         <tr>
  204.                                             <th><label class="m_b_none l_s_none">Azione</label></th>
  205.                                             <td><label class="m_b_none l_s_none">Prodotto</label></td>
  206.                                             <td><label class="m_b_none l_s_none">Matricola/e</label></td>
  207.                                         </tr>
  208.                                         {% for act in ticket.getInterventionCompleted.activities %}
  209.                                             {% if act.producerWithdraw != null or act.supplierWithdraw != null %}
  210.                                                 <tr>
  211.                                                     <th>Ritirato</th>
  212.                                                     <td>{{ act.productWithdraw.model.name }}</td>
  213.                                                     <td>Produttore: {{ act.productWithdraw.codeProducer|default('') }} {% if act.supplierWithdraw != null %}/ Fornitore: {{ act.productWithdraw.codeSupplier }}{% endif %}</td>
  214.                                                 </tr>
  215.                                             {% endif %}
  216.                                             {% if act.producerActual != null or act.supplierActual != null %}
  217.                                                 <tr>
  218.                                                     <th>Attuale</th>
  219.                                                     <td>{{ act.productActual.model.name }}</td>
  220.                                                     <td>Produttore: {{ act.productActual.codeProducer|default('') }} {% if act.supplierActual != null %}/ Fornitore: {{ act.productActual.codeSupplier }}{% endif %}</td>
  221.                                                 </tr>
  222.                                             {% endif %}
  223.                                             {% if act.producerInstallation != null or act.supplierInstallation != null %}
  224.                                                 <tr>
  225.                                                     <th>Installato</th>
  226.                                                     <td>{{ act.productInstallation.model.name }}</td>
  227.                                                     <td>Produttore: {{ act.productInstallation.codeProducer|default('') }} {% if act.supplierInstallation != null %}/ Fornitore: {{ act.productInstallation.codeSupplier }}{% endif %}</td>
  228.                                                 </tr>
  229.                                             {% endif %}
  230.                                         {% endfor %}
  231.                                     </table>
  232.                                 {% else %}
  233.                                     Nessuna attività di chiusura intervento inserita
  234.                                 {% endif %}
  235.                             </td>
  236.                         </tr>
  237.                     {% endif %}
  238.                     <tr>
  239.                         <th>Lettera di vettura</th>
  240.                         <td {% if not canTicketEditabile %}colspan="2"{% endif %}>{{ ticket.waybill|default('---') }}</td>
  241.                         {% if canTicketEditabile %}
  242.                             <td class="td_action"><a href="javascript: waybillEdit()" data-bs-toggle="tooltip" title="Modifica lettera di vettura" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  243.                         {% endif %}
  244.                     </tr>
  245.                     <tr>
  246.                         <th>Verbale stampato</th>
  247.                         <td colspan="2">{% if ticket.reportPrinted %}Sì{% else %}No{% endif %}</td>
  248.                     </tr>
  249.                     {% if ticket.systemError %}
  250.                         <tr>
  251.                             <th>Errori registrazione</th>
  252.                             <td colspan="2">{{ ticket.systemErrorDetails }}</td>
  253.                         </tr>
  254.                     {% endif %}
  255.                     {{ displayJsonReport|raw }}
  256.                     <tr>
  257.                         <th>OTP / Link</th>
  258.                         <td colspan="2">
  259.                             {% if ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('OTP')) %}
  260.                                 {% if ticket.operation.getKeyByValue('OTP').displayMappingExtraValue('display_qr') == 1 %}
  261.                                     <a href="javascript:showOtp()" class="button button-3d button-mini button-pr">QR code</a>
  262.                                 {% elseif ticket.operation.getKeyByValue('OTP').displayMappingExtraValue('display_link') == 1 %}
  263.                                     <a href="{{ ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('OTP')) }}" class="button button-3d button-mini button-pr" target="_blank">Link</a>
  264.                                 {% else %}
  265.                                     ---
  266.                                 {% endif %}
  267.                             {% endif %}
  268.                         </td>
  269.                     </tr>
  270.                     <tr>
  271.                         <th>Note ticket</th>
  272.                         <td>{{ ticket.notes }}</td>
  273.                         {% if canTicketEditabile %}
  274.                             <td class="td_action"><a href="javascript: notesEdit()" data-bs-toggle="tooltip" title="Modifica note ticket" class="f_right"><img class="icon_action icon_amber" src="{{ asset(icon_edit) }}"></a></td>
  275.                         {% endif %}
  276.                     </tr>
  277.                     <tr>
  278.                         <th>Dati JSON completi</th>
  279.                         <td colspan="2">
  280.                             {% if ticket.json != '[{}]' %}
  281.                                 <a href="javascript:jsonData()" class="button button-3d button-mini button-pr">Visualizza</a>
  282.                             {% else %}
  283.                                 <i class="icon-warning-sign"></i> Ticket importato manualmente, nessun dato ulteriore presente.
  284.                             {% endif %}
  285.                         </td>
  286.                     </tr>
  287.                 </table>
  288.             </div>
  289.             <div class="col-12 {% if not ticket.systemError %}col-lg-5{% else %}col-lg-6{% endif %}">
  290.                 {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  291.                     {# AGENZIA #}
  292.                     <div class="row m_b_30p">
  293.                         <div class="col-12">
  294.                             {% if ticket.systemError %}
  295.                                 {# Errori importazione ticket #}
  296.                                 <h3 class="form_title">Errore rilevato</h3>
  297.                                 <hr class="m_t_none">
  298.                                 <p>{{ ticket.systemErrorDetails|raw }}</p>
  299.                                 {% if ticket.systemErrorSlug == 'supplier' %} {# Errore - Fornitore non identificato Meps/Monetica #}
  300.                                     {{ form_start(formErrorSupplier, {'attr': {'novalidate': 'novalidate'}}) }} 
  301.                                         <div class="form-group">
  302.                                             <label class="form_label">Scegli il fornitore</label>
  303.                                             <div {{ form_errors(formErrorSupplier.supplier) }}>
  304.                                                 {{ form_widget(formErrorSupplier.supplier, {'attr':{'class':'form-control form-select'}}) }}
  305.                                             </div>
  306.                                         </div>
  307.                                         <div class="txt_a_c">
  308.                                             <button type="submit" class="button button-3d button-small button-green">Salva</button>
  309.                                         </div>
  310.                                     {{ form_end(formErrorSupplier) }}
  311.                                 {% elseif ticket.systemErrorSlug == 'operation' %} {# Errore - Operazione non identificata #}
  312.                                     {{ form_start(formErrorOperation, {'attr': {'novalidate': 'novalidate'}}) }} 
  313.                                         <div class="form-group">
  314.                                             <label class="form_label">Scegli l'operazione</label>
  315.                                             <div {{ form_errors(formErrorOperation.operation) }}>
  316.                                                 {{ form_widget(formErrorOperation.operation, {'attr':{'class':'form-control form-select'}}) }}
  317.                                             </div>
  318.                                         </div>
  319.                                         <div class="txt_a_c">
  320.                                             <button type="submit" class="button button-3d button-small button-green">Salva</button>
  321.                                         </div>
  322.                                     {{ form_end(formErrorOperation) }}
  323.                                 {% elseif ticket.systemErrorSlug == 'client' %} {# Errore - Non presente chiave per identificare cliente #}
  324.                                     <a href="{{ path ('user_ticket_redirect_supplier_operation', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_left">Vai alla scheda operazione</a>
  325.                                     <a href="{{ path ('user_ticket_sheet_update_data', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_right">Aggiorna dati</a>
  326.                                 {% elseif ticket.systemErrorSlug == 'province_alias' %} {# Errore - Provincia non trovata #}
  327.                                     {{ form_start(formErrorProvince, {'attr': {'novalidate': 'novalidate'}}) }}
  328.                                         <div class="form-group">
  329.                                             <label class="form_label">Provincia*</label>
  330.                                             <div {{ form_errors(formErrorProvince.idProvince) }}>
  331.                                                 {{ form_widget(formErrorProvince.idProvince, {'attr':{'class':'form-control form-select'}}) }}
  332.                                             </div>
  333.                                         </div>
  334.                                         <div class="txt_a_c">
  335.                                             <button type="submit" class="button button-3d button-small button-green">Salva</button>
  336.                                         </div>
  337.                                     {{ form_end(formErrorProvince) }}
  338.                                 {% elseif ticket.systemErrorSlug == 'city_alias' %} {# Errore - Città non trovata #}
  339.                                     <a href="{{ path ('user_ticket_redirect_alias_city', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_left">Vai ad alias città</a>
  340.                                     <a href="{{ path ('user_ticket_sheet_update_data', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_right">Aggiorna dati</a>
  341.                                 {% elseif ticket.systemErrorSlug == 'city' %} {# Errore - Provincia non coperta dall'agenzia #}
  342.                                     {{ form_start(formErrorAddress, {'attr': {'novalidate': 'novalidate'}}) }}
  343.                                         <div class="form-group">
  344.                                             <label class="form_label">Indirizzo</label>
  345.                                             <div {{ form_errors(formErrorAddress.address) }}>
  346.                                                 {{ form_widget(formErrorAddress.address) }}
  347.                                             </div>
  348.                                         </div>
  349.                                         <div class="row">
  350.                                             <div class="col-12 col-md-8 form-group">
  351.                                                 <label class="form_label">Città*</label>
  352.                                                 <div {{ form_errors(formErrorAddress.cityId) }}>
  353.                                                     {{ form_widget(formErrorAddress.cityName, {'attr':{'onClick':'javascript: cityModal1()', 'readonly':true}}) }}
  354.                                                     {{ form_widget(formErrorAddress.cityId, {'attr':{'class':'display_n'}}) }}
  355.                                                 </div>
  356.                                             </div>
  357.                                             <div class="col-12 col-md-4 form-group">
  358.                                                 <label class="form_label">CAP*</label>
  359.                                                 <div {{ form_errors(formErrorAddress.zip) }}>
  360.                                                     <select id="form_error_address_select_zips" class="form-control form-select" readonly onChange="javascript: zipSet1()"><option value=""></option></select>
  361.                                                     {{ form_widget(formErrorAddress.zip, {'attr':{'class':'display_n'}}) }}
  362.                                                 </div>
  363.                                             </div>
  364.                                         </div>
  365.                                         <div class="txt_a_c">
  366.                                             <button type="submit" class="button button-3d button-small button-green">Salva</button>
  367.                                         </div>
  368.                                     {{ form_end(formErrorAddress) }}
  369.                                 {% elseif ticket.systemErrorSlug == 'key_mapping' %} {# Errore - Chiavi mappatura non trovata #}
  370.                                     {{ form_start(formErrorKeyMapping, {'attr': {'novalidate': 'novalidate'}}) }}
  371.                                         <label class="form_label">Chiavi mappatura</label>
  372.                                         <table class="table table-sm b_none" id="collector">
  373.                                             <tr>
  374.                                                 <th><label class="form_label m_b_none">Obb</label></th>
  375.                                                 <th><label class="form_label m_b_none">Campo ticket</label></th>
  376.                                                 <th><label class="form_label m_b_none">Chiave mappatura</label></th>
  377.                                                 <th><label class="form_label m_b_none">Extra</label></th>
  378.                                             </tr>
  379.                                             {% for km in formErrorKeyMapping.keyMappings %}
  380.                                                 <tr>
  381.                                                     <td class="txt_a_c">{% if km.keyRequired.vars.value %}Sì{% else %}No{% endif %}</td>
  382.                                                     <td>{{ km.ticketColumn.vars.value }}</td>
  383.                                                     <td><div {{ form_errors(km.mappingValue) }}>{{ form_widget(km.mappingValue) }}</div></td>
  384.                                                     <td><div {{ form_errors(km.mappingExtra) }}>{{ form_widget(km.mappingExtra) }}</div></td>
  385.                                                 </tr>
  386.                                                 {{ form_widget(km.keyRequired, {'attr':{'class':'display_n'}}) }}
  387.                                                 {{ form_widget(km.ticketColumn, {'attr':{'class':'display_n'}}) }}
  388.                                             {% endfor %}
  389.                                         </table>
  390.                                         <div class="txt_a_c">
  391.                                             <button type="submit" class="button button-3d button-small button-green">Salva</button>
  392.                                         </div>
  393.                                     {{ form_end(formErrorKeyMapping) }}
  394.                                 {% elseif ticket.systemErrorSlug == 'tariff' %} {# Errore - Tariffa operazione di quella provincia/citta/cap non trovata #}
  395.                                     <div class="row">
  396.                                         <div class="col-12">
  397.                                             <a href="{{ path ('user_ticket_redirect_supplier_operation', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_left">Vai alla scheda operazione</a>
  398.                                             <a href="{{ path ('user_ticket_sheet_update_data', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_right">Aggiorna dati</a>
  399.                                         </div>
  400.                                     </div>
  401.                                     <div class="row">
  402.                                         <div class="col-12">
  403.                                             {{ form_start(formErrorAddress, {'attr': {'novalidate': 'novalidate'}}) }}
  404.                                                 <div class="form-group m_t_40p">
  405.                                                     <label class="form_label">Indirizzo</label>
  406.                                                     <div {{ form_errors(formErrorAddress.address) }}>
  407.                                                         {{ form_widget(formErrorAddress.address) }}
  408.                                                     </div>
  409.                                                 </div>
  410.                                                 <div class="row">
  411.                                                     <div class="col-12 col-md-8 form-group">
  412.                                                         <label class="form_label">Città*</label>
  413.                                                         <div {{ form_errors(formErrorAddress.cityId) }}>
  414.                                                             {{ form_widget(formErrorAddress.cityName, {'attr':{'onClick':'javascript: cityModal1()', 'readonly':true}}) }}
  415.                                                             {{ form_widget(formErrorAddress.cityId, {'attr':{'class':'display_n'}}) }}
  416.                                                         </div>
  417.                                                     </div>
  418.                                                     <div class="col-12 col-md-4 form-group">
  419.                                                         <label class="form_label">CAP*</label>
  420.                                                         <div {{ form_errors(formErrorAddress.zip) }}>
  421.                                                             <select id="form_error_address_select_zips" class="form-control form-select" readonly onChange="javascript: zipSet1()"><option value=""></option></select>
  422.                                                             {{ form_widget(formErrorAddress.zip, {'attr':{'class':'display_n'}}) }}
  423.                                                         </div>
  424.                                                     </div>
  425.                                                 </div>
  426.                                                 <div class="txt_a_c">
  427.                                                     <button type="submit" class="button button-3d button-small button-green">Salva</button>
  428.                                                 </div>
  429.                                             {{ form_end(formErrorAddress) }}
  430.                                         </div>
  431.                                     </div>
  432.                                 {% elseif ticket.systemErrorSlug == 'tariff-uav' %} {# Errore - Tariffa UAV fornitore non trovata #}
  433.                                     <div class="row">
  434.                                         <div class="col-12">
  435.                                             <a href="{{ path ('user_anagraphic_supplier_sheet', {'supplierId':ticket.supplier.id}) }}" class="button button-3d button-small button-pr f_left">Vai alla scheda fornitore</a>
  436.                                             <a href="{{ path ('user_ticket_sheet_update_data', {'ticketId':ticket.id}) }}" class="button button-3d button-small button-pr f_right">Aggiorna dati</a>
  437.                                         </div>
  438.                                     </div>
  439.                                     <div class="row">
  440.                                         <div class="col-12">
  441.                                             {{ form_start(formErrorAddress, {'attr': {'novalidate': 'novalidate'}}) }}
  442.                                                 <div class="form-group m_t_40p">
  443.                                                     <label class="form_label">Indirizzo</label>
  444.                                                     <div {{ form_errors(formErrorAddress.address) }}>
  445.                                                         {{ form_widget(formErrorAddress.address) }}
  446.                                                     </div>
  447.                                                 </div>
  448.                                                 <div class="row">
  449.                                                     <div class="col-12 col-md-8 form-group">
  450.                                                         <label class="form_label">Città*</label>
  451.                                                         <div {{ form_errors(formErrorAddress.cityId) }}>
  452.                                                             {{ form_widget(formErrorAddress.cityName, {'attr':{'onClick':'javascript: cityModal1()', 'readonly':true}}) }}
  453.                                                             {{ form_widget(formErrorAddress.cityId, {'attr':{'class':'display_n'}}) }}
  454.                                                         </div>
  455.                                                     </div>
  456.                                                     <div class="col-12 col-md-4 form-group">
  457.                                                         <label class="form_label">CAP*</label>
  458.                                                         <div {{ form_errors(formErrorAddress.zip) }}>
  459.                                                             <select id="form_error_address_select_zips" class="form-control form-select" readonly onChange="javascript: zipSet1()"><option value=""></option></select>
  460.                                                             {{ form_widget(formErrorAddress.zip, {'attr':{'class':'display_n'}}) }}
  461.                                                         </div>
  462.                                                     </div>
  463.                                                 </div>
  464.                                                 <div class="txt_a_c">
  465.                                                     <button type="submit" class="button button-3d button-small button-green">Salva</button>
  466.                                                 </div>
  467.                                             {{ form_end(formErrorAddress) }}
  468.                                         </div>
  469.                                     </div>
  470.                                 {% endif %}
  471.                             {% else %}
  472.                                 <div class="row">
  473.                                     <div class="col-12 m_b_20p">
  474.                                         <h3 class="form_title">Tariffe applicate
  475.                                             {% if ticket.canMakeActionByStatus('assigned,taken_charge,closed,closed_portal') %}
  476.                                                 <a href="javascript: operationTariffAmountChange()" class="button button-3d button-mini button-amber f_right m_b_none">Modifica tariffe</a>
  477.                                             {% endif %}
  478.                                         </h3>
  479.                                         <hr class="m_t_none">
  480.                                         <table class="table table-sm b_none m_b_none font_14">
  481.                                             <tr>
  482.                                                 <th class="td_w_150p">Operazione</th>
  483.                                                 <td>{% if ticket.operationTariffAmount != null %}{{ ticket.operationTariffAmount.tariff.operation }}{% endif %}</td>
  484.                                             </tr>
  485.                                             <tr>
  486.                                                 <th>Area</th>
  487.                                                 <td>{% if ticket.operationTariffAmount != null %}{{ ticket.operationTariffAmount.tariff.idProvince|translate_province }} - {% if ticket.operationTariffAmount.tariff.allZip %}Tutti i CAP{% else %}{{ ticket.operationTariffAmount.tariff.displayFirstThreeZips }}{% endif %}{% endif %}</td>
  488.                                             </tr>
  489.                                             <tr>
  490.                                                 <th>Tariffa intervento</th>
  491.                                                 <td>{% if ticket.operationTariffAmount != null %}{{ ticket.operationTariffAmount.value }}{% endif %}</td>
  492.                                             </tr>
  493.                                             <tr>
  494.                                                 <th>Tariffa UAV</th>
  495.                                                 <td>{% if ticket.uavOperationTariffAmount != null %}{{ ticket.uavOperationTariffAmount.value }}{% endif %}</td>
  496.                                             </tr>
  497.                                             {% if ticket.technician != null %}
  498.                                                 <tr>
  499.                                                     <th>Tecnico</th>
  500.                                                     <td>{{ ticket.technician }}</td>
  501.                                                 </tr>
  502.                                             {% endif %}
  503.                                         </table>
  504.                                     </div>
  505.                                     <div class="col-12">
  506.                                         <h3 class="form_title">Azioni</h4>
  507.                                         <hr class="m_t_none">
  508.                                         {# Azioni in base allo stato #}
  509.                                         {% if ticket.canMakeActionByStatus('to_assign') %}
  510.                                             {# ASSEGNA TECNICO #}
  511.                                             <h4 class="form_title">Assegna tecnico</h4>
  512.                                             {% if technicians|length > 0 %}
  513.                                                 <table class="table table-sm table-hover m_b_none responsive_font_size">
  514.                                                     <thead>
  515.                                                         <tr>
  516.                                                             <th>Tecnico</th>
  517.                                                             <th class="txt_a_c">Del fornitore</th>
  518.                                                             <th class="txt_a_c">In copertura</th>
  519.                                                             <th class="txt_a_c">In corso/Sospesi</th>
  520.                                                             <th></th>
  521.                                                         </tr>
  522.                                                     </thead>
  523.                                                     <tbody>
  524.                                                         {% for t in technicians|sort((a, b) => a[0].profile.surname <=> b[0].profile.surname) %}
  525.                                                             <tr>
  526.                                                                 <td>{{ t[0] }}</td>
  527.                                                                 <td class="txt_a_c">{% if t[1] %}<i class="icon-circle color_gr" data-bs-toggle="tooltip" title="Sì"></i>{% else %}<i class="icon-circle color_r" data-bs-toggle="tooltip" title="No"></i>{% endif %}</td>
  528.                                                                 <td class="txt_a_c">{% if t[2] %}<i class="icon-circle color_gr" data-bs-toggle="tooltip" title="Sì"></i>{% else %}<i class="icon-circle color_r" data-bs-toggle="tooltip" title="No"></i>{% endif %}</td>
  529.                                                                 <td class="txt_a_c">{{ t[0].countTicketsUnderManagement('actual') }} / {{ t[0].countTicketsUnderManagement('suspension') }}</td>
  530.                                                                 <td class="td_action"><a href="javascript: technicianAssign({{ t[0].id }})"><img class="icon_green" data-bs-toggle="tooltip" title="Assegna" src="{{ asset(icon_read) }}"></a></td>
  531.                                                             </tr>
  532.                                                         {% endfor %}
  533.                                                     </tbody>
  534.                                                 </table>
  535.                                             {% else %}
  536.                                                 <div class="style-msg alertmsg m_b_none"><div class="sb-msg"><i class="icon-warning-sign"></i><strong>Attenzione:</strong> L'elenco dei tecnici assegnabili è vuoto, verifica che il ticket abbia un CAP di copertura e, in caso negativo, modifica l'indirizzo. Potrebbe essere sufficiente anche cliccare sul pulsante modifica e subito su conferma se è già impostata la città corretta.</div></div>
  537.                                             {% endif %}
  538.                                         {% elseif ticket.canMakeActionByStatus('assigned,taken_charge') %}
  539.                                             <div id="btn_technician_change" class="col-md-4 txt_a_c">
  540.                                                 {% if interventionId == null %}
  541.                                                     <a href="javascript: technicianChangeShow()"><img src="{{ asset(icon_exchange) }}" class="sheet_img b_c_amber"/></a><br>
  542.                                                 {% else %}
  543.                                                     <a href="javascript: void(0)" data-bs-toggle="tooltip" title="Impossibile cambiare tecnico con un intervento incompleto!"><img src="{{ asset(icon_exchange) }}" class="sheet_img b_c_grey"/></a><br>
  544.                                                 {% endif %}
  545.                                                 <label class="l_s_none">Cambia tecnico</label>
  546.                                             </div>
  547.                                             <div class="row" id="row_technician_change" style="display: none">
  548.                                                 <div class="col-12">
  549.                                                     <h4 class="form_title">Cambia tecnico</h4>
  550.                                                     <table class="table table-sm table-hover m_b_none responsive_font_size">
  551.                                                         <thead>
  552.                                                             <tr>
  553.                                                                 <th>Tecnico</th>
  554.                                                                 <th class="txt_a_c">Del fornitore</th>
  555.                                                                 <th class="txt_a_c">In copertura</th>
  556.                                                                 <th class="txt_a_c">In corso/Sospesi</th>
  557.                                                                 <th></th>
  558.                                                             </tr>
  559.                                                         </thead>
  560.                                                         <tbody>
  561.                                                             {% for t in technicians|sort((a, b) => a[0].profile.surname <=> b[0].profile.surname) %}
  562.                                                                 {% if ticket.technician is not null and ticket.technician.id != t[0].id %}
  563.                                                                     <tr>
  564.                                                                         <td>{{ t[0] }}</td>
  565.                                                                         <td class="txt_a_c">{% if t[1] %}<i class="icon-circle color_gr" data-bs-toggle="tooltip" title="Sì"></i>{% else %}<i class="icon-circle color_r" data-bs-toggle="tooltip" title="No"></i>{% endif %}</td>
  566.                                                                         <td class="txt_a_c">{% if t[2] %}<i class="icon-circle color_gr" data-bs-toggle="tooltip" title="Sì"></i>{% else %}<i class="icon-circle color_r" data-bs-toggle="tooltip" title="No"></i>{% endif %}</td>
  567.                                                                         <td class="txt_a_c">{{ t[0].countTicketsUnderManagement('actual') }} / {{ t[0].countTicketsUnderManagement('suspension') }}</td>
  568.                                                                         <td class="td_action"><a href="javascript: technicianAssign({{ t[0].id }})"><img class="icon_green" data-bs-toggle="tooltip" title="Assegna" src="{{ asset(icon_read) }}"></a></td>
  569.                                                                     </tr>
  570.                                                                 {% endif %}
  571.                                                             {% endfor %}
  572.                                                         </tbody>
  573.                                                     </table>
  574.                                                 </div>
  575.                                             </div>
  576.                                             <input type="hidden" id="row_technician_change_val" value="0">
  577.                                         {% elseif ticket.canMakeActionByStatus('suspension_request') %}
  578.                                             {% if not ticket.getActualSuspension.managed %}
  579.                                                 <h4 class="form_title">Richiesta sospensione</h4>
  580.                                                 {{ ticket.getActualSuspension.displaySuspensionTable|raw }}
  581.                                                 <div class="row m_t_20p txt_a_c">
  582.                                                     <div class="col-md-6">
  583.                                                         <a href="javascript: ticketSuspensionApprove({{ ticket.getActualSuspension.id }}, 1)"><img src="{{ asset(icon_thumb_up) }}" class="sheet_img b_c_green"/></a><br>
  584.                                                         <label class="l_s_none">Approva</label>
  585.                                                     </div>
  586.                                                     <div class="col-md-6">
  587.                                                         <a href="javascript: ticketSuspensionApprove({{ ticket.getActualSuspension.id }}, 0)"><img src="{{ asset(icon_thumb_down) }}" class="sheet_img b_c_red"/></a><br>
  588.                                                         <label class="l_s_none">Non approvare</label>
  589.                                                     </div>
  590.                                                 </div>
  591.                                             {% else %}
  592.                                                 <h4 class="form_title">Richiesta sospensione - Non approvata</h4>
  593.                                                 <label class="l_s_none m_b_none">Motivazione</label>
  594.                                                 <p class="m_b_none">{{ ticket.getActualSuspension.refuseMotivation }}</p>
  595.                                             {% endif %}
  596.                                         {% elseif ticket.canMakeActionByStatus('suspended') %}
  597.                                             {# SOSPESO #}
  598.                                             <h4 class="form_title">Ticket sospeso</h4>
  599.                                             {{ ticket.getActualSuspension.displaySuspensionTable|raw }}
  600.                                             <div class="row m_t_20p">
  601.                                                 <div class="col-12 col-md-6 txt_a_c">
  602.                                                     <a href="javascript: ticketSuspensionEdit({{ ticket.getActualSuspension.id }})" class="button button-3d button-mini button-amber">Modifica data/ora</a>
  603.                                                 </div>
  604.                                                 <div class="col-12 col-md-6 txt_a_c">
  605.                                                     <a href="javascript: ticketSuspensionUnlock({{ ticket.getActualSuspension.id }})" class="button button-3d button-mini button-green">Sblocca sospensione</a>
  606.                                                 </div>
  607.                                             </div>
  608.                                             <input type="hidden" id="suspension_date_from" value="{{ ticket.getActualSuspension.datetimeFrom|date('d-m-Y') }}">
  609.                                             <input type="hidden" id="suspension_time_from_hour" value="{{ ticket.getActualSuspension.datetimeFrom|date('H') }}">
  610.                                             <input type="hidden" id="suspension_time_from_minute" value="{{ ticket.getActualSuspension.datetimeFrom|date('i') }}">
  611.                                             <input type="hidden" id="suspension_date_to" value="{% if ticket.getActualSuspension.datetimeTo != null %}{{ ticket.getActualSuspension.datetimeTo|date('d-m-Y') }}{% endif %}">
  612.                                             <input type="hidden" id="suspension_time_to_hour" value="{% if ticket.getActualSuspension.datetimeTo != null %}{{ ticket.getActualSuspension.datetimeTo|date('H') }}{% endif %}">
  613.                                             <input type="hidden" id="suspension_time_to_minute" value="{% if ticket.getActualSuspension.datetimeTo != null %}{{ ticket.getActualSuspension.datetimeTo|date('i') }}{% endif %}">
  614.                                         {% else %}
  615.                                             <div class="style-msg infomsg m_b_none"><div class="sb-msg"><i class="icon-info-sign"></i><strong>Info:</strong> Nessuna azione disponibile in questa fase</div></div>
  616.                                         {% endif %}
  617.                                     </div>
  618.                                 </div>
  619.                             {% endif %}
  620.                         </div>
  621.                     </div>
  622.                 {% endif %}
  623.                 {% if app.user.canMakeTicketActions('technician', settingBackOffice) %}
  624.                     {# TECNICO INTERNO / TECNICO P. IVA / AGENZIA CON SETTING BACKOFFICE_MANAGE = 1 #}
  625.                     <h3 class="form_title">Azioni {% if app.user.canMakeTicketActions('only_backoffice', settingBackOffice) %}(Tecnico/Backoffice){% endif %}</h4>
  626.                     <hr class="m_t_none">
  627.                     {% if ticket.operationTariffAmount == null %}
  628.                         {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  629.                             <h4 class="form_title">Errore rilevato - Seleziona tariffa</h4>
  630.                             <div class="style-msg errormsg">
  631.                                 <div class="sb-msg responsive_font_size"><i class="icon-remove"></i><strong>Attenzione!</strong> Prima di poter completare il ticket inserendo gli interventi è necessario selezionare la tariffa da applicare. Inseriscila tramite il bottone "modifica tariffa" in alto nella sezione "tariffa applicata".</div>
  632.                             </div>
  633.                         {% else %}
  634.                             <h4 class="form_title">Errore rilevato</h4>
  635.                             <div class="style-msg errormsg">
  636.                                 <div class="sb-msg responsive_font_size"><i class="icon-remove"></i><strong>Attenzione!</strong> Impossibile completare il ticket. Riporta l'errore alla sede centrale.</div>
  637.                             </div>
  638.                         {% endif %}
  639.                     {% else %}
  640.                         {% if ticket.canMakeActionByStatus('assigned') %}
  641.                             <div class="row txt_a_c">
  642.                                 {% if ticket.getActualSuspension != null and ticket.getActualSuspension.managed and ticket.getActualSuspension.refuseMotivation != null %}
  643.                                     <h4 class="form_title">Richiesta sospensione - Non approvata</h4>
  644.                                     <label class="l_s_none">Motivazione</label>
  645.                                     <p>{{ ticket.getActualSuspension.refuseMotivation }}</p>
  646.                                 {% endif %}
  647.                                 <div class="col-md-4">
  648.                                     <a href="{{ path ('user_ticket_take_charge_single', {'ticketId':ticket.id}) }}"><img src="{{ asset(icon_ticket_completed) }}" class="sheet_img b_c_green"/></a><br>
  649.                                     <label class="l_s_none">Prendi in carico</label>
  650.                                 </div>
  651.                             </div>
  652.                         {% elseif ticket.canMakeActionByStatus('taken_charge') %}
  653.                             {% if interventionId is null %}
  654.                                 <h4 class="form_title">Inserisci intervento</h4>
  655.                                 <div class="row txt_a_c">
  656.                                     <div class="col-4">
  657.                                         <a href="javascript: ticketStatus('completed')"><img src="{{ asset(icon_ticket_completed) }}" class="sheet_img b_c_green"/></a><br>
  658.                                         <label class="l_s_none">Chiudi ticket</label>
  659.                                     </div>
  660.                                     <div class="col-4">
  661.                                         <a href="javascript: ticketStatus('suspended')"><img src="{{ asset(icon_ticket_suspended) }}" class="sheet_img b_c_amber"/></a><br>
  662.                                         <label class="l_s_none">Sospendi ticket</label>
  663.                                     </div>
  664.                                     <div class="col-4">
  665.                                         <a href="javascript: ticketStatus('empty')"><img src="{{ asset(icon_ticket_empty) }}" class="sheet_img b_c_red"/></a><br>
  666.                                         <label class="l_s_none">Inserisci UAV</label>
  667.                                     </div>
  668.                                 </div>
  669.                             {% else %}
  670.                                 <h4 class="form_title">Intervento incompleto</h4>
  671.                                 <div class="row txt_a_c">
  672.                                     <div class="col-md-4 txt_a_c">
  673.                                         <a href="{{ path ('user_ticket_intervention_edit', {'interventionId':interventionId}) }}"><img src="{{ asset(icon_correction) }}" class="sheet_img b_c_green"/></a><br>
  674.                                         <label class="l_s_none">Riprendi</label>
  675.                                     </div>
  676.                                     <div class="col-md-4 txt_a_c">
  677.                                         <a href="javascript: interventionDelete({{ interventionId }})"><img src="{{ asset(icon_delete) }}" class="sheet_img b_c_red"/></a><br>
  678.                                         <label class="l_s_none">Elimina</label>
  679.                                     </div>
  680.                                 </div>
  681.                             {% endif %}
  682.                         {% elseif ticket.canMakeActionByStatus('suspension_request') %}
  683.                             {% if not ticket.getActualSuspension.managed %}
  684.                                 <h4 class="form_title">Richiesta sospensione - In attesa di approvazione</h4>
  685.                                 {{ ticket.getActualSuspension.displaySuspensionTable|raw }}
  686.                             {% endif %}
  687.                         {% elseif ticket.canMakeActionByStatus('suspended') %}
  688.                             <h4 class="form_title">Ticket sospeso</h4>
  689.                             {% if ticket.getActualSuspension.unlockCausal != null %}
  690.                                 <label class="l_s_none m_b_none">Causale</label>
  691.                                 <p class="m_b_none">{{ ticket.getActualSuspension.unlockCausal }}</p>
  692.                             {% endif %}
  693.                             {{ ticket.getActualSuspension.displaySuspensionTable|raw }}
  694.                             {% if settingTechUnlockSuspension.value %}
  695.                                 <div class="row m_t_20p">
  696.                                     <div class="col-12 txt_a_c">
  697.                                         <a href="javascript: ticketSuspensionUnlock({{ ticket.getActualSuspension.id }})" class="button button-3d button-mini button-green">Sblocca sospensione</a>
  698.                                     </div>
  699.                                 </div>
  700.                             {% endif %}
  701.                         {% else %}
  702.                             <div class="style-msg infomsg m_b_none"><div class="sb-msg"><i class="icon-info-sign"></i><strong>Info:</strong> Nessuna azione disponibile in questa fase</div></div>
  703.                         {% endif %}
  704.                         {% if ticket.canMakeActionByStatus('assigned,taken_charge') and settingTechnicianExchangeTickets and app.user.canExchangeTickets %}
  705.                             {% for int in ticket.interventions %}
  706.                                 {% if int.outcome is null %}
  707.                                     {% set interventionId = int.id %}
  708.                                 {% endif %}
  709.                             {% endfor %}
  710.                             <h4 class="form_title">Riassegna ticket</h4>
  711.                             <div id="btn_technician_change" class="row">
  712.                                 <div class="col-md-4 txt_a_c">
  713.                                     {% if interventionId == null %}
  714.                                         <a href="javascript: technicianChangeShow()"><img src="{{ asset(icon_exchange) }}" class="sheet_img b_c_amber"/></a><br>
  715.                                     {% else %}
  716.                                         <a href="javascript: void(0)" data-bs-toggle="tooltip" title="Impossibile cambiare tecnico con un intervento incompleto!"><img src="{{ asset(icon_exchange) }}" class="sheet_img b_c_grey"/></a><br>
  717.                                     {% endif %}
  718.                                     <label class="l_s_none">Cambia tecnico</label>
  719.                                 </div>
  720.                             </div>
  721.                             <div class="row" id="row_technician_change" style="display: none">
  722.                                 <div class="col-12">
  723.                                     <table class="table table-sm table-hover m_b_none responsive_font_size">
  724.                                         <thead>
  725.                                             <tr>
  726.                                                 <th>Tecnico</th>
  727.                                                 <th></th>
  728.                                             </tr>
  729.                                         </thead>
  730.                                         <tbody>
  731.                                             {% set noTechAvailable = true %}
  732.                                             {% for t in technicians|sort((a, b) => a[0].profile.surname <=> b[0].profile.surname) %}
  733.                                                 {# Se il tecnico ha copertura per quel ticket #}
  734.                                                 {% if t[2] %}
  735.                                                     {% set noTechAvailable = false %}
  736.                                                     <tr>
  737.                                                         <td>{{ t[0] }}</td>
  738.                                                         <td class="td_action"><a href="javascript: technicianAssign({{ t[0].id }})"><img class="icon_green" data-bs-toggle="tooltip" title="Assegna" src="{{ asset(icon_read) }}"></a></td>
  739.                                                     </tr>
  740.                                                 {% endif %}
  741.                                             {% endfor %}
  742.                                             {% if noTechAvailable %}
  743.                                                 <tr>
  744.                                                     <td>
  745.                                                         Nessun tecnico in copertura disponibile, contattare la sede
  746.                                                     </td>
  747.                                                     <td class="td_action"><a href="tel:{{ company.phoneSupportTechnician }}"><img class="icon_red" src="{{ asset (icon_telephone) }}" data-bs-toggle="tooltip" title="Telefona"/></a>
  748.                                                     </td>
  749.                                                 </tr>
  750.                                             {% endif %}
  751.                                         </tbody>
  752.                                     </table>
  753.                                 </div>
  754.                             </div>
  755.                             <input type="hidden" id="row_technician_change_val" value="0">
  756.                         {% endif %}
  757.                     {% endif %}
  758.                 {% endif %}
  759.             </div>
  760.             {# Interventi #}
  761.             {% if ticket.interventions|length > 0 %}
  762.                 <div class="col-12 m_t_20p">
  763.                     <h3 class="form_title">Interventi{% if not ticket.billable %} <i class="icon-warning-sign font_20 color_r" data-bs-toggle="tooltip" title="Ticket non fatturabile"></i>{% endif %}</h3>
  764.                     <hr class="m_t_none">
  765.                 </div>
  766.                 <div class="col-12 overflow_a">
  767.                     <table class="table table-sm responsive_font_size">
  768.                         <thead>
  769.                             <tr>
  770.                                 <th class="td_w_40p"></th>
  771.                                 <th class="td_w_150p">Data/ora chiusura</th>
  772.                                 <th class="td_w_300p">Esito</th>
  773.                                 <th class="td_w_150p">Tecnico</th>
  774.                                 <th class="td_w_150p">Operatore</th>
  775.                                 <th class="td_w_60p txt_a_c">Fatturabile</th>
  776.                                 <th class="td_w_100p txt_a_c">Mese fatt</th>
  777.                                 <th class="td_w_100p txt_a_c">% fuori SLA</th>
  778.                                 <th colspan="100%"></th>
  779.                             </tr>
  780.                         </thead>
  781.                         <tbody>
  782.                             {% for intervention in ticket.interventions|sort((a, b) => b.datetime <=> a.datetime) %}
  783.                                 <input type="hidden" id="ticket_sla_{{ intervention.id }}" value="{{ intervention.slaOutboundPercentage }}">
  784.                                 <input type="hidden" id="ticket_date_billing_{{ intervention.id }}" value="{% if intervention.datetimeBilling != null %}{{ intervention.datetimeBilling|date('m-Y') }}{% endif %}">
  785.                                 <input type="hidden" id="intervention_billable_{{ intervention.id }}" value="{{ intervention.billable }}">
  786.                                 <input type="hidden" id="int_motivation_{{ intervention.id }}" value="{{ intervention.motivation }}">
  787.                                 {% if intervention.suspension != null and intervention.suspension.approved and intervention.suspension.unlocked %}
  788.                                     <tr class="bg_lg">
  789.                                         <td></td>
  790.                                         <td>{{ intervention.suspension.datetimeTo|date('d-m-Y H:i') }}</td>
  791.                                         <td colspan="100">Sbloccato - {{ intervention.suspension.unlockCausal }}</td>
  792.                                     </tr>
  793.                                 {% endif %}
  794.                                 <tr 
  795.                                     {% if intervention.suspension != null %}
  796.                                         {% if not intervention.suspension.managed %}
  797.                                             class="bg_r_m" data-bs-toggle="tooltip" title="Sospensione non gestita"
  798.                                         {% elseif not intervention.suspension.approved %}
  799.                                             class="bg_r_h" data-bs-toggle="tooltip" title="Sospensione non approvata"
  800.                                         {% endif %}
  801.                                     {% endif %}
  802.                                     {% if intervention.outcomeType.slug == 'completed' and intervention.outcome != null and intervention.activities|length == 0 %}
  803.                                         class="bg_r_h" data-bs-toggle="tooltip" title="Intervento senza attività"
  804.                                     {% endif %}
  805.                                     >
  806.                                     <td><a href="javascript: interventionSheet({{ intervention.id }})"><img src="{{ asset (icon_sheet) }}" class="icon_action icon_pr" data-bs-toggle="tooltip" title="Scheda"></a></td>
  807.                                     <td id="int_date_{{ intervention.id }}">{{ intervention.datetime|date('d-m-Y H:i') }}</td>
  808.                                     <td id="int_outcome_{{ intervention.id }}">{% if intervention.outcome != null %}{{ intervention.outcomeType.value }} - {{ intervention.outcome }}{% else %}Intervento non completato{% endif %}</td>
  809.                                     <td id="int_technician_{{ intervention.id }}">{{ intervention.technician|default('---') }}</td>
  810.                                     <td id="int_operator_{{ intervention.id }}">{{ intervention.operator|default('---') }}</td>
  811.                                     <td id="int_billable_{{ intervention.id }}" class="txt_a_c">{% if intervention.billable %}Sì{% else %}No{% endif %}</td>
  812.                                     <td id="int_datetime_billing_{{ intervention.id }}" class="txt_a_c">{% if intervention.datetimeBilling != null %}{{ intervention.datetimeBilling|date('m-Y') }}{% endif %}</td>
  813.                                     <td id="int_sla_{{ intervention.id }}" class="txt_a_c">{% if intervention.slaOutboundPercentage != null %}{{ intervention.slaOutboundPercentage }} %{% else %}---{% endif %}</td>
  814.                                     {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  815.                                         {% if ticket.canMakeActionByStatus('closed') or ticket.canMakeActionByStatus('closed_portal') or intervention.outcomeType.slug == 'empty' %}
  816.                                             <td class="td_w_40p txt_a_c"><a href="javascript: interventionSla({{ intervention.id }})"><img src="{{ asset (icon_percentage) }}" class="icon_action icon_amber" data-bs-toggle="tooltip" title="Cambia % fuori SLA e mese di fatturazione"></a></td>
  817.                                         {% endif %}
  818.                                         <td class="td_w_40p txt_a_c"><a href="javascript: interventionNotBillable({{ intervention.id }})"><img src="{{ asset (icon_exchange) }}" class="icon_action icon_pr" data-bs-toggle="tooltip" title="Cambia fatturabile"></a></td>
  819.                                     {% endif %}
  820.                                     {% if app.user.canMakeTicketActions('technician', settingBackOffice) and ticket.canMakeActionByStatus('taken_charge,suspended,closed') and intervention.outcomeType.slug == "completed" %}
  821.                                         <td class="td_w_40p txt_a_c">
  822.                                             <a href="{{ path ('user_ticket_intervention_edit', {'interventionId':intervention.id}) }}">
  823.                                                 {% if intervention.outcome is null %}
  824.                                                     <img src="{{ asset (icon_correction) }}" class="icon_action icon_green" data-bs-toggle="tooltip" title="Riprendi">
  825.                                                 {% else %}
  826.                                                     <img src="{{ asset (icon_edit) }}" class="icon_action icon_amber" data-bs-toggle="tooltip" title="Modifica">
  827.                                                 {% endif %}
  828.                                             </a>
  829.                                         </td>
  830.                                     {% endif %}
  831.                                     {% if intervention.outcome is null or (intervention.outcome.type.slug == "completed" and intervention.activities|length == 0) %}
  832.                                         <td class="td_w_40p txt_a_c"><a href="javascript: interventionDelete({{ intervention.id }})"><img src="{{ asset (icon_delete) }}" class="icon_action icon_red" data-bs-toggle="tooltip" title="Elimina"></a></td>
  833.                                     {% endif %}
  834.                                 </tr>
  835.                             {% endfor %}
  836.                         </tbody>
  837.                     </table>
  838.                     {# PER CREAZIONE SCHEDA #}
  839.                     {% for intervention in ticket.interventions|sort((a, b) => b.datetime <=> a.datetime) %}
  840.                         <div id="int_activities_{{ intervention.id }}" class="display_n">
  841.                             {% if intervention.outcome != null %}
  842.                                 {% if intervention.outcomeType.slug != 'completed' %}
  843.                                     <h4 class="form_title m_b_none">Dettagli esito</h4>
  844.                                     <hr class="m_t_none">
  845.                                     <table class="table table-sm font_12 m_b_none">
  846.                                         {% if intervention.suspension is not null and intervention.suspension.managed %}
  847.                                             <tr>
  848.                                                 <th>Sospensione</th>
  849.                                                 <td>{% if intervention.suspension.approved %}Approvata{% else %}Non approvata{% endif %}</td>
  850.                                             </tr>
  851.                                             {% if intervention.suspension.approved %}
  852.                                                 <tr>
  853.                                                     <th>Durata</th>
  854.                                                     <td>Dal {{ intervention.suspension.datetimeFrom|date('d-m-Y H:i') }} {% if intervention.suspension.datetimeTo != null %}al {{ intervention.suspension.datetimeTo|date('d-m-Y H:i') }}{% else %}a data da destinarsi{% endif %}</td>
  855.                                                 </tr>
  856.                                                 {% if intervention.suspension.unlocked %}
  857.                                                     <tr>
  858.                                                         <th>Causale di sblocco</th>
  859.                                                         <td>{{ intervention.suspension.unlockCausal }}</td>
  860.                                                     </tr>
  861.                                                 {% endif %}
  862.                                             {% else %}
  863.                                                 <tr>
  864.                                                     <th>Motivo approvazione respinta</th>
  865.                                                     <td>{{ intervention.suspension.refuseMotivation }}</td>
  866.                                                 </tr>
  867.                                             {% endif %}
  868.                                         {% endif %}
  869.                                         {% if intervention.outcome.referentRequired %}
  870.                                             <tr>
  871.                                                 <th class="td_w_150p">Referente</th>
  872.                                                 <td>{{ intervention.referent }}</td>
  873.                                             </tr>
  874.                                         {% endif %}
  875.                                         {% if intervention.outcome.phoneRequired %}
  876.                                             <tr>
  877.                                                 <th class="td_w_150p">Telefono</th>
  878.                                                 <td>{{ intervention.phone }}</td>
  879.                                             </tr>
  880.                                         {% endif %}
  881.                                         {% if intervention.outcome.photoRequired %}
  882.                                             {% set photoPath = 'companies/' ~ company.directoryPath ~ '/tickets/' ~ ticket.directoryPath ~ '/' ~ intervention.photoPath %}
  883.                                             <tr>
  884.                                                 <th class="td_w_150p">Foto</th>
  885.                                                 <td><img src="{{ asset (photoPath) }}"/></td>
  886.                                             </tr>
  887.                                         {% endif %}
  888.                                     </table>
  889.                                 {% else %}
  890.                                     <h4 class="form_title m_b_none">Attività eseguite</h4>
  891.                                     <hr class="m_t_none">
  892.                                     <table class="table table-sm font_12 m_b_none">
  893.                                         {% for activity in intervention.activities %}
  894.                                             {% if loop.index > 1 %}
  895.                                                 <tr><th colspan="2" style="padding: 0px; padding-top: 5px; border-bottom-width: 1px;border-top-width: 1px;"></th></tr>
  896.                                             {% endif %}
  897.                                             <tr>
  898.                                                 <th style="border-bottom: 0px">Attività</th>
  899.                                                 <td style="border-bottom: 0px">{{ activity.type.value }}</td>
  900.                                             </tr>
  901.                                             <tr>
  902.                                                 <th style="border-bottom: 0px">Prodotto</tH>
  903.                                                 <td style="border-bottom: 0px">
  904.                                                     {% if activity.productWithdraw != null %}Ritiro: {{ activity.productWithdraw.model.name }}<br>{% endif %}
  905.                                                     {% if activity.productActual != null %}Attuale: {{ activity.productActual.model.name }}<br>{% endif %}
  906.                                                     {% if activity.productInstallation != null %}Installazione: {{ activity.productInstallation.model.name }}{% endif %}
  907.                                                 </td>
  908.                                             </tr>
  909.                                             <tr>
  910.                                                 <th style="border-bottom: 0px">Matricole</th>
  911.                                                 <td style="border-bottom: 0px">                                                
  912.                                                     {% if activity.producerWithdraw != null %}Matricola produttore - Ritiro: {% if activity.productWithdraw is null %}{{ activity.producerWithdraw }}{% else %}{% if activity.producerWithdraw != activity.productWithdraw.codeProducer %}<span class="color_r line_t">{{ activity.producerWithdraw }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productWithdraw.id}) }}" class="underline">{{ activity.productWithdraw.codeProducer }}</a>{% endif %}<br>{% endif %}
  913.                                                     {% if activity.supplierWithdraw != null %}Matricola fornitore - Ritiro: {% if activity.productWithdraw is null %}{{ activity.supplierWithdraw }}{% else %}{% if activity.supplierWithdraw != activity.productWithdraw.codeSupplier %}<span class="color_r line_t">{{ activity.supplierWithdraw }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productWithdraw.id}) }}" class="underline">{{ activity.productWithdraw.codeSupplier }}</a>{% endif %}<br>{% endif %}
  914.                                                     {% if activity.producerActual != null %}Matricola produttore - Attuale: {% if activity.productActual is null %}{{ activity.producerActual }}{% else %}{% if activity.producerActual != activity.productActual.codeProducer %}<span class="color_r line_t">{{ activity.producerActual }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productActual.id}) }}" class="underline">{{ activity.productActual.codeProducer }}</a>{% endif %}<br>{% endif %}
  915.                                                     {% if activity.supplierActual != null %}Matricola fornitore - Attuale: {% if activity.productActual is null %}{{ activity.supplierActual }}{% else %}{% if activity.supplierActual != activity.productActual.codeSupplier %}<span class="color_r line_t">{{ activity.supplierActual }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productActual.id}) }}" class="underline">{{ activity.productActual.codeSupplier }}</a>{% endif %}<br>{% endif %}
  916.                                                     {% if activity.producerInstallation != null %}Matricola produttore - Installazione: {% if activity.productInstallation is null %}{{ activity.producerInstallation }}{% else %}{% if activity.producerInstallation != activity.productInstallation.codeProducer %}<span class="color_r line_t">{{ activity.producerInstallation }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productInstallation.id}) }}" class="underline">{{ activity.productInstallation.codeProducer }}</a>{% endif %}<br>{% endif %}
  917.                                                     {% if activity.supplierInstallation != null %}Matricola fornitore - Installazione: {% if activity.productInstallation is null %}{{ activity.supplierInstallation }}{% else %}{% if activity.supplierInstallation != activity.productInstallation.codeSupplier %}<span class="color_r line_t">{{ activity.supplierInstallation }}</span> | {% endif %}<a href="{{ path ('user_product_sheet', {'productId':activity.productInstallation.id}) }}" class="underline">{{ activity.productInstallation.codeSupplier }}</a>{% endif %}<br>{% endif %}
  918.                                                 </td>
  919.                                             </tr>
  920.                                         {% endfor %}
  921.                                     </table>
  922.                                 {% endif %}
  923.                             {% endif %}
  924.                         </div>
  925.                     {% endfor %}
  926.                 </div>
  927.             {% endif %}
  929.             {# Extra #}
  930.             {% if ticket.interventions|length > 0 %}
  931.                 <div class="col-12 m_t_20p">
  932.                     <h3 class="form_title">Extra
  933.                         {% if app.user.canMakeTicketActions('technician', settingBackOffice) and ticket.canMakeActionByStatus('taken_charge,suspension_request,suspended,closed,closed_portal') %}
  934.                             <a href="javascript: interventionExtraNew()" class="f_right" data-bs-toggle="tooltip" title="Nuovo"><img class="icon_action icon_green" src="{{ asset (icon_add) }}"></a>
  935.                         {% endif %}
  936.                     </h3>
  937.                     <hr class="m_t_none">
  938.                 </div>
  939.                 <div class="col-12 overflow_a">
  940.                     {% set extraCount = 0 %}
  941.                     {% for i in ticket.interventions %}
  942.                         {% for extra in i.extras %}
  943.                             {% set extraCount = extraCount + 1 %}
  944.                         {% endfor %}
  945.                     {% endfor %}
  946.                     {% if extraCount > 0 %}
  947.                         <table class="table table-sm responsive_font_size m_b_none">
  948.                             <thead>
  949.                                 <tr>
  950.                                     <th class="td_w_40p"></th>
  951.                                     <th class="td_w_500p">Intervento</th>
  952.                                     <th class="td_w_100p">Tipo</th>
  953.                                     <th class="td_w_80p txt_a_c">Ore</th>
  954.                                     <th class="td_w_100p txt_a_c">Costo [€]</th>
  955.                                     <th class="td_w_100p txt_a_c">Approvato</th>
  956.                                     {% if app.user.canMakeTicketActions('technician', settingBackOffice) %}
  957.                                         <th class="td_w_40p"></th>
  958.                                         <th class="td_w_40p"></th>
  959.                                     {% endif %}
  960.                                 </tr>
  961.                             </thead>
  962.                             <tbody>
  963.                                 {% for i in ticket.interventions|sort((a, b) => b.datetime <=> a.datetime) %}
  964.                                     {% for extra in i.extras %}
  965.                                         {% set imgSource = '' %}
  966.                                         {% if extra.filePath != null %}
  967.                                             {% set imgSource = 'companies/' ~ company.directoryPath ~ '/tickets/' ~ ticket.directoryPath ~ '/' ~ extra.filePath %}
  968.                                         {% endif %}
  969.                                         <input type="hidden" id="intervention_extra_intervention_{{ extra.id }}" value="{{ extra.intervention.id }}">
  970.                                         <input type="hidden" id="intervention_extra_intervention_display_{{ extra.id }}" value="{{ extra.intervention }}">
  971.                                         <input type="hidden" id="intervention_extra_type_{{ extra.id }}" value="{{ extra.type }}">
  972.                                         <input type="hidden" id="intervention_extra_type_display_{{ extra.id }}" value="{{ extra.displayType }}">
  973.                                         <input type="hidden" id="intervention_extra_hours_{{ extra.id }}" value="{{ extra.hours }}">
  974.                                         <input type="hidden" id="intervention_extra_cost_{{ extra.id }}" value="{{ extra.cost }}">
  975.                                         <input type="hidden" id="intervention_extra_filePath_{{ extra.id }}" value="{{ extra.filePath }}">
  976.                                         <input type="hidden" id="intervention_extra_notes_{{ extra.id }}" value="{{ extra.notes }}">
  977.                                         <input type="hidden" id="intervention_extra_imgSource_{{ extra.id }}" value="{{ asset (imgSource) }}">
  978.                                         <input type="hidden" id="intervention_extra_managed_{{ extra.id }}" value="{{ extra.managed }}">
  979.                                         <tr class="{% if not extra.isManaged %}bg_r_m{% else %}{% if not extra.isApproved %}bg_r_h{% endif %}{% endif %}">
  980.                                             <td><a href="javascript: interventionExtraSheet({{ extra.id }})"><img src="{{ asset (icon_sheet) }}" class="icon_action icon_pr" data-bs-toggle="tooltip" title="Scheda"></a></td>
  981.                                             <td>{{ extra.intervention }}</td>
  982.                                             <td>{{ extra.displayType }}</td>
  983.                                             <td class="txt_a_c">{% if extra.hours != null %}{{ extra.hours }} ore{% else %}---{% endif %}</td>
  984.                                             <td class="txt_a_c">{% if extra.cost != null and extra.cost != '0.00' %}{{ extra.cost }} €{% else %}---{% endif %}</td>
  985.                                             <td class="txt_a_c">{% if extra.managed %}{% if extra.approved %}Sì{% else %}No{% endif %}{% else %}In attesa{% endif %}</td>
  986.                                             {% if app.user.canMakeTicketActions('technician', settingBackOffice) %}
  987.                                                 {% if app.user.accountTypology == "agency" or extra.managed == false %}
  988.                                                     <td class="txt_a_c"><a href="javascript: interventionExtraEdit({{ extra.id }})"><img src="{{ asset (icon_edit) }}" class="icon_action icon_amber" data-bs-toggle="tooltip" title="Modifica"></a></td>
  989.                                                     <td class="txt_a_c"><a href="javascript: interventionExtraDelete({{ extra.id }})"><img src="{{ asset (icon_delete) }}" class="icon_action icon_red" data-bs-toggle="tooltip" title="Elimina"></a></td>
  990.                                                 {% else %}
  991.                                                     <td colspan="2"></td>
  992.                                                 {% endif %}
  993.                                             {% endif %}
  994.                                         </tr>
  995.                                     {% endfor %}
  996.                                 {% endfor %}
  997.                             </tbody>
  998.                         </table>
  999.                     {% else %}
  1000.                         {% include 'components/twig/notice_no_values.html.twig' with {'message':'Nessun extra inserito'} %}
  1001.                     {% endif %}
  1002.                 </div>
  1003.             {% endif %}
  1004.             
  1005.             {# Reminder #}
  1006.             <div class="col-12 m_t_20p">
  1007.                 <h3 class="form_title">Promemoria
  1008.                     {% if app.user.canMakeTicketActions('technician', settingBackOffice) and ticket.canMakeActionByStatus('to_assign,assigned,taken_charge,suspension_request,suspended,closed') and ticket.systemError == false %}
  1009.                         <a href="javascript: reminderNew()" class="f_right" data-bs-toggle="tooltip" title="Nuovo"><img class="icon_action icon_green" src="{{ asset (icon_add) }}"></a>
  1010.                     {% endif %}
  1011.                 </h3>
  1012.                 <hr class="m_t_none">
  1013.             </div>
  1014.             <div class="col-12 overflow_a">
  1015.                 {% if ticket.reminders|length > 0 %}
  1016.                     <table class="table table-sm responsive_font_size m_b_none">
  1017.                         <thead>
  1018.                             <tr>
  1019.                                 <th class="td_w_150p">Data/Ora</th>
  1020.                                 {% if app.user.accountTypology != 'technician' %}<th class="td_w_150p">Utente</th>{% endif %}
  1021.                                 <th>Dettagli</th>
  1022.                                 <th class="td_w_50p"></th>
  1023.                                 <th class="td_w_50p"></th>
  1024.                             </tr>
  1025.                         </thead>
  1026.                         <tbody>
  1027.                             {% for r in ticket.reminders|sort((a, b) => a.datetime <=> b.datetime) %}
  1028.                                 {% set show = false %}
  1029.                                 {% if app.user.accountTypology == 'technician' and app.user.id == r.technician.id %}
  1030.                                     {% set show = true %}
  1031.                                 {% endif %}
  1032.                                 {% if app.user.accountTypology == 'agency' or app.user.accountTypology == 'warehouse' %}
  1033.                                     {% set show = true %}
  1034.                                 {% endif %}
  1035.                                 {% if show %}
  1036.                                     <input type="hidden" id="reminder_details_{{ r.id }}" value="{{ r.details }}">
  1037.                                     <input type="hidden" id="reminder_date_{{ r.id }}" value="{{ r.datetime|date('d-m-Y') }}">
  1038.                                     <input type="hidden" id="reminder_hour_{{ r.id }}" value="{{ r.datetime|date('H') }}">
  1039.                                     <input type="hidden" id="reminder_minute_{{ r.id }}" value="{{ r.datetime|date('i') }}">
  1040.                                     <tr {% if r.datetime|date('YmdHi') < "now"|date('YmdHi') %}class="bg_r_h"{% endif %}>
  1041.                                         <td>{{ r.datetime|date('d-m-Y H:i') }}</td>
  1042.                                         {% if app.user.accountTypology != 'technician' %}
  1043.                                             <td>{{ r.technician }}</td>
  1044.                                         {% endif %}
  1045.                                         <td>{{ r.details }}</td>
  1046.                                         {% if app.user.canMakeTicketActions('technician', settingBackOffice) and ticket.canMakeActionByStatus('to_assign,assigned,taken_charge,suspension_request,suspended,closed') %}
  1047.                                             <td class="td_action"><a href="javascript: reminderEdit({{ r.id }})"><img src="{{ asset (icon_edit) }}" class="icon_amber" data-bs-toggle="tooltip" title="Modifica"></a></td>
  1048.                                             <td class="td_action"><a href="javascript: reminderDelete({{ r.id }})"><img src="{{ asset (icon_delete) }}" class="icon_red" data-bs-toggle="tooltip" title="Elimina"></a></td>
  1049.                                         {% else %}
  1050.                                             <td colspan="2"></td>
  1051.                                         {% endif %}
  1052.                                     </tr>
  1053.                                 {% endif %}
  1054.                             {% endfor %}
  1055.                         </tbody>
  1056.                     </table>
  1057.                 {% else %}
  1058.                     {% include 'components/twig/notice_no_values.html.twig' with {'message':'Nessun promemoria inserito'} %}
  1059.                 {% endif %}
  1060.             </div>
  1061.             
  1062.             {% if app.user.canRead('ticket_log') %}
  1063.                 {# Log #}
  1064.                 <div class="col-12 m_t_20p">
  1065.                     <h3 class="form_title">Log</h3>
  1066.                     <hr class="m_t_none">
  1067.                 </div>
  1068.                 <div class="col-12 overflow_a">
  1069.                     {% if ticket.logs|length > 0 %}
  1070.                         <table class="table table-hover table-sm responsive_font_size m_b_none">
  1071.                             <thead>
  1072.                                 <tr>
  1073.                                     <th class="td_w_150p">Data/Ora</th>
  1074.                                     <th class="td_w_250p">Operatore</th>
  1075.                                     <th>Dettagli</th>
  1076.                                 </tr>
  1077.                             </thead>
  1078.                             <tbody>
  1079.                                 {% for tl in ticket.logs|sort((a,b) => b.datetime <=> a.datetime) %}
  1080.                                     <tr>
  1081.                                         <td>{{ tl.datetime|date('d-m-Y H:i') }}</td>
  1082.                                         <td>{{ tl.operator }}</td>
  1083.                                         <td>{{ tl.displayDetails|raw }}</td>
  1084.                                     </tr>
  1085.                                 {% endfor %}
  1086.                             </tbody>
  1087.                         </table>
  1088.                     {% else %}
  1089.                         {% include 'components/twig/notice_no_values.html.twig' with {'message':'Nessuna operazione presente'} %}
  1090.                     {% endif %}
  1091.                 </div>
  1092.             {% endif %}
  1093.         </div>
  1094.     </section>
  1096.     {# Dati completi JSON #}
  1097.     {% if ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('OTP')) %}
  1098.         <div id="showOtpModal" class="modal fade" tabindex="-1" role="dialog">
  1099.             <div class="modal-dialog" role="document">
  1100.                 <div class="modal-content">
  1101.                     <div class="modal-header"><h3 class="modal-title">QR code</h3></div>
  1102.                     <div class="modal-body txt_a_c">
  1103.                         <img src="data:image/png;base64,{{ barcode({code: ticket.displayJsonValueByColumn(ticket.operation.getKeyValueByValue('OTP')), type: 'qrcode', format: 'png', width: 10, height: 10, color: [0, 0, 0]}) }}" />
  1104.                     </div>
  1105.                     <div class="modal-footer txt_a_c">
  1106.                         <a href="javascript:void(0)" class="button button-3d button-mini button-pr" data-bs-dismiss="modal">Esci</a>
  1107.                     </div>
  1108.                 </div>
  1109.             </div>
  1110.         </div>
  1111.     {% endif %}
  1112.     
  1113.     <div id="jsonDataModal" class="modal fade" tabindex="-1" role="dialog">
  1114.         <div class="modal-dialog modal-lg" role="document">
  1115.             <div class="modal-content">
  1116.                 <div class="modal-header"><h3 class="modal-title">Dati JSON completo</h3></div>
  1117.                 <div class="modal-body">
  1118.                     {{ ticket.displayTableJson|raw }}
  1119.                 </div>
  1120.                 <div class="modal-footer txt_a_c">
  1121.                     <a href="javascript:void(0)" class="button button-3d button-mini button-pr" data-bs-dismiss="modal">Esci</a>
  1122.                 </div>
  1123.             </div>
  1124.         </div>
  1125.     </div>
  1126.     
  1127.     <div id="ticketBillableModal" class="modal fade" tabindex="-1" role="dialog">
  1128.         <div class="modal-dialog" role="document">
  1129.             <div class="modal-content">
  1130.                 <form action="{{ path ('user_ticket_billable') }}" method="post">
  1131.                     <div class="modal-header"><h3 class="modal-title">Ticket - Cambia fatturabile</h3></div>
  1132.                     <div class="modal-body">
  1133.                         <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  1134.                         <div class="row">
  1135.                             <div class="col-12 txt_a_c">
  1136.                                 <label class="modal_subtitle">Attenzione!</label>
  1137.                                 <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> dichiarerai il ticket <span id="modal_ticket_billable_text"></span>.<br>Si è sicuri di voler proseguire?</p>
  1138.                             </div>
  1139.                         </div>
  1140.                     </div>
  1141.                     <div class="modal-footer txt_a_c">
  1142.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1143.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1144.                     </div>
  1145.                 </form>
  1146.             </div>
  1147.         </div>
  1148.     </div>
  1149.     
  1150.     <div id="ticketProcessedModal" class="modal fade" tabindex="-1" role="dialog">
  1151.         <div class="modal-dialog" role="document">
  1152.             <div class="modal-content">
  1153.                 <form action="{{ path ('user_ticket_processed') }}" method="post">
  1154.                     <div class="modal-header"><h3 class="modal-title">Ticket - Cambia processato</h3></div>
  1155.                     <div class="modal-body">
  1156.                         <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  1157.                         <div class="row">
  1158.                             <div class="col-12 txt_a_c">
  1159.                                 <label class="modal_subtitle">Attenzione!</label>
  1160.                                 <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> dichiarerai il ticket <span id="modal_ticket_processed_text"></span>.<br>Si è sicuri di voler proseguire?</p>
  1161.                             </div>
  1162.                         </div>
  1163.                     </div>
  1164.                     <div class="modal-footer txt_a_c">
  1165.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1166.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1167.                     </div>
  1168.                 </form>
  1169.             </div>
  1170.         </div>
  1171.     </div>
  1172.     
  1173.     <div id="interventionSheetModal" class="modal fade" tabindex="-1" role="dialog">
  1174.         <div class="modal-dialog" role="document">
  1175.             <div class="modal-content">
  1176.                 <div class="modal-header"><h3 class="modal-title">Intervento - Scheda</h3></div>
  1177.                 <div class="modal-body">
  1178.                     <div class="row">
  1179.                         <div class="col-12">
  1180.                             <table class="table table-sm font_12 m_b_20p">
  1181.                                 <tr>
  1182.                                     <th class="td_w_150p">Data/ora</th>
  1183.                                     <td id="intervention_sheet_date"></td>
  1184.                                 </tr>
  1185.                                 <tr>
  1186.                                     <th>Esito</th>
  1187.                                     <td id="intervention_sheet_outcome"></td>
  1188.                                 </tr>
  1189.                                 <tr>
  1190.                                     <th>Tecnico</th>
  1191.                                     <td id="intervention_sheet_technician"></td>
  1192.                                 </tr>
  1193.                                 <tr>
  1194.                                     <th>Operatore</th>
  1195.                                     <td id="intervention_sheet_operator"></td>
  1196.                                 </tr>
  1197.                                 <tr>
  1198.                                     <th>Fatturabile</th>
  1199.                                     <td id="intervention_sheet_billable"></td>
  1200.                                 </tr>
  1201.                                 <tr>
  1202.                                     <th>Percentuale fuori SLA</th>
  1203.                                     <td id="intervention_sheet_sla"></td>
  1204.                                 </tr>
  1205.                                 <tr>
  1206.                                     <th>Mese fatturazione</th>
  1207.                                     <td id="intervention_sheet_datetime_billing"></td>
  1208.                                 </tr>
  1209.                                 <tr>
  1210.                                     <th>Motivazione</th>
  1211.                                     <td id="intervention_sheet_motivation"></td>
  1212.                                 </tr>
  1213.                             </table>
  1214.                         </div>
  1215.                         <div class="col-12" id="intervention_sheet_activities">
  1216.                         </div>
  1217.                     </div>
  1218.                 </div>
  1219.                 <div class="modal-footer txt_a_c">
  1220.                     <a href="javascript:void(0)" class="button button-3d button-mini button-pr" data-bs-dismiss="modal">Chiudi</a>
  1221.                 </div>
  1222.             </div>
  1223.         </div>
  1224.     </div>
  1225.     
  1226.     <div id="interventionNotBillableModal" class="modal fade" tabindex="-1" role="dialog">
  1227.         <div class="modal-dialog" role="document">
  1228.             <div class="modal-content">
  1229.                 <form action="{{ path ('user_ticket_intervention_not_billable') }}" method="post">
  1230.                     <div class="modal-header"><h3 class="modal-title">Intervento - <span id="modal_billable_title" class="color_w"></span></h3></div>
  1231.                     <div class="modal-body">
  1232.                         <input type="hidden" name=""/>
  1233.                         <input type="hidden" id="notBillableId" name="interventionId"/>
  1234.                         <div class="row">
  1235.                             <div class="col-12 txt_a_c">
  1236.                                 <label class="modal_subtitle">Attenzione!</label>
  1237.                                 <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> dichiarerai l'intervento come <span id="modal_billable_text"></span>.<br>Si è sicuri di voler proseguire?</p>
  1238.                             </div>
  1239.                         </div>
  1240.                     </div>
  1241.                     <div class="modal-footer txt_a_c">
  1242.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1243.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1244.                     </div>
  1245.                 </form>
  1246.             </div>
  1247.         </div>
  1248.     </div>
  1249.     
  1250.     <div id="interventionExtraSheetModal" class="modal fade" tabindex="-1" role="dialog">
  1251.         <div class="modal-dialog" role="document">
  1252.             <div class="modal-content">
  1253.                 <div class="modal-header"><h3 class="modal-title">Extra intervento - Scheda</h3></div>
  1254.                 <div class="modal-body">
  1255.                     <div class="row">
  1256.                         <div class="col-12">
  1257.                             <table class="table table-sm m_b_10p">
  1258.                                 <tr>
  1259.                                     <th class="td_w_150p">Intervento</th>
  1260.                                     <td id="intervention_extra_sheet_intervention"></td>
  1261.                                 </tr>
  1262.                                 <tr>
  1263.                                     <th>Tipologia</th>
  1264.                                     <td id="intervention_extra_sheet_type"></td>
  1265.                                 </tr>
  1266.                                 <tr id="intervention_extra_sheet_hours_tr">
  1267.                                     <th>Ore</th>
  1268.                                     <td id="intervention_extra_sheet_hours"></td>
  1269.                                 </tr>
  1270.                                 <tr>
  1271.                                     <th>Costo totale [€]</th>
  1272.                                     <td id="intervention_extra_sheet_cost"></td>
  1273.                                 </tr>
  1274.                                 <tr>
  1275.                                     <th>Note</th>
  1276.                                     <td id="intervention_extra_sheet_notes"></td>
  1277.                                 </tr>
  1278.                             </table>
  1279.                         </div>
  1280.                         <div class="col-12 txt_a_c">
  1281.                             <a id="intervention_extra_sheet_a" class="button button-3d button-mini button-pr" target="_blank">Apri allegato</a>
  1282.                         </div>
  1283.                         {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  1284.                             <div class="col-12 col-md-6 m_t_20p">
  1285.                                 <a id="button_approve" class="button button-3d button-mini button-green width_100 txt_a_c">Approva</a>
  1286.                             </div>
  1287.                             <div class="col-12 col-md-6 m_t_20p">
  1288.                                 <a id="button_not_approve" class="button button-3d button-mini button-red width_100 txt_a_c">Non approvare</a>
  1289.                             </div>
  1290.                         {% endif %}
  1291.                     </div>
  1292.                 </div>
  1293.                 <div class="modal-footer txt_a_c">
  1294.                     <a href="javascript:void(0)" class="button button-3d button-mini button-pr" data-bs-dismiss="modal">Chiudi</a>
  1295.                 </div>
  1296.             </div>
  1297.         </div>
  1298.     </div>
  1299.     
  1300.     <div id="reminderNewModal" class="modal fade" tabindex="-1" role="dialog">
  1301.         <div class="modal-dialog" role="document">
  1302.             <div class="modal-content">
  1303.                 {{ form_start(formReminderNew, {'attr': {'novalidate': 'novalidate'}}) }} 
  1304.                     <div class="modal-header"><h3 class="modal-title">Promemoria - Nuovo</h3></div>
  1305.                     <div class="modal-body">
  1306.                         {{ form_widget(formReminderNew.id) }}
  1307.                         <div class="row">
  1308.                             <div class="col-12 col-md-6 form-group">
  1309.                                 <label class="form_label">Data*</label>
  1310.                                 <div {{ form_errors(formReminderNew.date) }}>
  1311.                                     {{ form_widget(formReminderNew.date, {'attr':{'class':'form-control'}}) }}
  1312.                                 </div>
  1313.                             </div>
  1314.                             <div class="col-12 col-md-3 form-group">
  1315.                                 <label class="form_label">Ora*</label>
  1316.                                 <div {{ form_errors(formReminderNew.hour) }}>
  1317.                                     {{ form_widget(formReminderNew.hour) }}
  1318.                                 </div>
  1319.                             </div>
  1320.                             <div class="col-12 col-md-3 form-group">
  1321.                                 <label class="form_label">Minuto*</label>
  1322.                                 <div {{ form_errors(formReminderNew.minute) }}>
  1323.                                     {{ form_widget(formReminderNew.minute) }}
  1324.                                 </div>
  1325.                             </div>
  1326.                             <div class="col-12 form-group">
  1327.                                 <label class="form_label">Dettagli*</label>
  1328.                                 <div {{ form_errors(formReminderNew.details) }}>
  1329.                                     {{ form_widget(formReminderNew.details) }}
  1330.                                 </div>
  1331.                             </div>
  1332.                         </div>
  1333.                     </div>
  1334.                     <div class="modal-footer">
  1335.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1336.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1337.                     </div>
  1338.                 {{ form_end(formReminderNew) }}
  1339.             </div>
  1340.         </div>
  1341.     </div>
  1343.     <div id="reminderEditModal" class="modal fade" tabindex="-1" role="dialog">
  1344.         <div class="modal-dialog" role="document">
  1345.             <div class="modal-content">
  1346.                 {{ form_start(formReminderEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1347.                     <div class="modal-header"><h3 class="modal-title">Promemoria - Modifica</h3></div>
  1348.                     <div class="modal-body">
  1349.                         {{ form_widget(formReminderEdit.id) }}
  1350.                         <div class="row">
  1351.                             <div class="col-12 col-md-6 form-group">
  1352.                                 <label class="form_label">Data*</label>
  1353.                                 <div {{ form_errors(formReminderEdit.date) }}>
  1354.                                     {{ form_widget(formReminderEdit.date, {'attr':{'class':'form-control'}}) }}
  1355.                                 </div>
  1356.                             </div>
  1357.                             <div class="col-12 col-md-3 form-group">
  1358.                                 <label class="form_label">Ora*</label>
  1359.                                 <div {{ form_errors(formReminderEdit.hour) }}>
  1360.                                     {{ form_widget(formReminderEdit.hour) }}
  1361.                                 </div>
  1362.                             </div>
  1363.                             <div class="col-12 col-md-3 form-group">
  1364.                                 <label class="form_label">Minuto*</label>
  1365.                                 <div {{ form_errors(formReminderEdit.minute) }}>
  1366.                                     {{ form_widget(formReminderEdit.minute) }}
  1367.                                 </div>
  1368.                             </div>
  1369.                             <div class="col-12 form-group">
  1370.                                 <label class="form_label">Dettagli*</label>
  1371.                                 <div {{ form_errors(formReminderEdit.details) }}>
  1372.                                     {{ form_widget(formReminderEdit.details) }}
  1373.                                 </div>
  1374.                             </div>
  1375.                         </div>
  1376.                     </div>
  1377.                     <div class="modal-footer">
  1378.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1379.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1380.                     </div>
  1381.                 {{ form_end(formReminderEdit) }}
  1382.             </div>
  1383.         </div>
  1384.     </div>
  1386.     {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  1387.         {# TICKET - MODIFICA DATA SCADENZA #}
  1388.         <div id="ticketExpirationDatetimeModal" class="modal fade" tabindex="-1" role="dialog">
  1389.             <div class="modal-dialog" role="document">
  1390.                 <div class="modal-content">
  1391.                     {{ form_start(formExpirationDatetimeEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1392.                         <div class="modal-header"><h3 class="modal-title">Modifica data e ora scadenza</h3></div>
  1393.                         <div class="modal-body">
  1394.                             <div class="row">
  1395.                                 <div class="col-12 form-group">
  1396.                                     <label class="form_label">Data*</label>
  1397.                                     <div {{ form_errors(formExpirationDatetimeEdit.date) }}>
  1398.                                         {{ form_widget(formExpirationDatetimeEdit.date, {'attr':{'class':'form-control'}}) }}
  1399.                                     </div>
  1400.                                 </div>
  1401.                                 <div class="col-12 col-md-6 form-group">
  1402.                                     <label class="form_label">Ora*</label>
  1403.                                     <div {{ form_errors(formExpirationDatetimeEdit.timeHour) }}>
  1404.                                         {{ form_widget(formExpirationDatetimeEdit.timeHour) }}
  1405.                                     </div>
  1406.                                 </div>
  1407.                                 <div class="col-12 col-md-6 form-group">
  1408.                                     <label class="form_label">Minuto*</label>
  1409.                                     <div {{ form_errors(formExpirationDatetimeEdit.timeMinute) }}>
  1410.                                         {{ form_widget(formExpirationDatetimeEdit.timeMinute) }}
  1411.                                     </div>
  1412.                                 </div>
  1413.                             </div>
  1414.                         </div>
  1415.                         <div class="modal-footer">
  1416.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1417.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1418.                         </div>
  1419.                     {{ form_end(formExpirationDatetimeEdit) }}
  1420.                 </div>
  1421.             </div>
  1422.         </div>
  1423.         
  1424.         {# TICKET - MODIFICA LETTERA DI VETTURA #}
  1425.         <div id="ticketWaybillModal" class="modal fade" tabindex="-1" role="dialog">
  1426.             <div class="modal-dialog" role="document">
  1427.                 <div class="modal-content">
  1428.                     {{ form_start(formWaybillEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1429.                         <div class="modal-header"><h3 class="modal-title">Modifica lettera di vettura</h3></div>
  1430.                         <div class="modal-body">
  1431.                             <div class="row">
  1432.                                 <div class="col-12">
  1433.                                     <label class="form_label">Lettera di vettura</label>
  1434.                                     <div {{ form_errors(formWaybillEdit.waybill) }}>
  1435.                                         {{ form_widget(formWaybillEdit.waybill) }}
  1436.                                     </div>
  1437.                                 </div>
  1438.                             </div>
  1439.                         </div>
  1440.                         <div class="modal-footer">
  1441.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1442.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1443.                         </div>
  1444.                     {{ form_end(formWaybillEdit) }}
  1445.                 </div>
  1446.             </div>
  1447.         </div>
  1449.         {# TICKET - MODIFICA NOTE #}
  1450.         <div id="ticketNotesModal" class="modal fade" tabindex="-1" role="dialog">
  1451.             <div class="modal-dialog modal-lg" role="document">
  1452.                 <div class="modal-content">
  1453.                     {{ form_start(formNotesEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1454.                         <div class="modal-header"><h3 class="modal-title">Modifica note ticket</h3></div>
  1455.                         <div class="modal-body">
  1456.                             <div class="row">
  1457.                                 <div class="col-12">
  1458.                                     <label class="form_label">Note</label>
  1459.                                     <div {{ form_errors(formNotesEdit.notes) }}>
  1460.                                         {{ form_widget(formNotesEdit.notes, {'attr': {'class': 'form-control min_h_150p'}}) }}
  1461.                                     </div>
  1462.                                 </div>
  1463.                             </div>
  1464.                         </div>
  1465.                         <div class="modal-footer">
  1466.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1467.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1468.                         </div>
  1469.                     {{ form_end(formNotesEdit) }}
  1470.                 </div>
  1471.             </div>
  1472.         </div>
  1474.         {# SOSPENSIONE - MODIFICA #}
  1475.         <div id="ticketSuspensionEditModal" class="modal fade" tabindex="-1" role="dialog">
  1476.             <div class="modal-dialog" role="document">
  1477.                 <div class="modal-content">
  1478.                     {{ form_start(formSusEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1479.                         <div class="modal-header"><h3 class="modal-title">Modifica sospensione</h3></div>
  1480.                         <div class="modal-body">
  1481.                             {{ form_widget(formSusEdit.id) }}
  1482.                             <div class="row">
  1483.                                 <div class="col-12 form-group">
  1484.                                     <label class="form_label">Sospensione da - Data*</label>
  1485.                                     <div {{ form_errors(formSusEdit.dateFrom) }}>
  1486.                                         {{ form_widget(formSusEdit.dateFrom, {'attr':{'class':'form-control'}}) }}
  1487.                                     </div>
  1488.                                 </div>
  1489.                                 <div class="col-12 col-md-6 form-group">
  1490.                                     <label class="form_label">Sospensione da - Ora*</label>
  1491.                                     <div {{ form_errors(formSusEdit.timeFromHour) }}>
  1492.                                         {{ form_widget(formSusEdit.timeFromHour) }}
  1493.                                     </div>
  1494.                                 </div>
  1495.                                 <div class="col-12 col-md-6 form-group">
  1496.                                     <label class="form_label">Sospensione da - Minuto*</label>
  1497.                                     <div {{ form_errors(formSusEdit.timeFromMinute) }}>
  1498.                                         {{ form_widget(formSusEdit.timeFromMinute) }}
  1499.                                     </div>
  1500.                                 </div>
  1501.                                 <div class="col-12 form-group">
  1502.                                     <label class="form_label">Sospensione a - Data*</label>
  1503.                                     <div {{ form_errors(formSusEdit.dateTo) }}>
  1504.                                         {{ form_widget(formSusEdit.dateTo, {'attr':{'class':'form-control'}}) }}
  1505.                                     </div>
  1506.                                 </div>
  1507.                                 <div class="col-12 col-md-6 form-group">
  1508.                                     <label class="form_label">Sospensione a - Ora*</label>
  1509.                                     <div {{ form_errors(formSusEdit.timeToHour) }}>
  1510.                                         {{ form_widget(formSusEdit.timeToHour) }}
  1511.                                     </div>
  1512.                                 </div>
  1513.                                 <div class="col-12 col-md-6 form-group">
  1514.                                     <label class="form_label">Sospensione a - Ora*</label>
  1515.                                     <div {{ form_errors(formSusEdit.timeToMinute) }}>
  1516.                                         {{ form_widget(formSusEdit.timeToMinute) }}
  1517.                                     </div>
  1518.                                 </div>
  1519.                             </div>
  1520.                         </div>
  1521.                         <div class="modal-footer">
  1522.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1523.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1524.                         </div>
  1525.                     {{ form_end(formSusEdit) }}
  1526.                 </div>
  1527.             </div>
  1528.         </div>
  1529.         
  1530.         {# INTERVENTO - MODIFICA PERCENTUALE SLA E MESE DI FATTURAZIONE #}
  1531.         <div id="interventionSlaModal" class="modal fade" tabindex="-1" role="dialog">
  1532.             <div class="modal-dialog" role="document">
  1533.                 <div class="modal-content">
  1534.                     {{ form_start(formInterventionSla, {'attr': {'novalidate': 'novalidate'}}) }} 
  1535.                         <div class="modal-header"><h3 class="modal-title">Modifica % fuori SLA e mese di fatturazione</h3></div>                        
  1536.                         <div class="modal-body">
  1537.                             {{ form_widget(formInterventionSla.id, {'attr':{'class':'display_n'}}) }}
  1538.                             <div class="row">
  1539.                                 <div class="col-12 form-group">
  1540.                                     <label class="form_label">Percentuale fuori SLA [%]*</label>
  1541.                                     <div {{ form_errors(formInterventionSla.slaOutboundPercentage) }}>
  1542.                                         {{ form_widget(formInterventionSla.slaOutboundPercentage) }}
  1543.                                     </div>
  1544.                                 </div>
  1545.                                 <div class="col-12">
  1546.                                     <label class="form_label">Mese di fatturazione*</label>
  1547.                                     <div {{ form_errors(formInterventionSla.dateBilling) }}>
  1548.                                         {{ form_widget(formInterventionSla.dateBilling, {'attr':{'class':'form-control'}}) }}
  1549.                                     </div>
  1550.                                 </div>
  1551.                             </div>
  1552.                         </div>
  1553.                         <div class="modal-footer">
  1554.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1555.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1556.                         </div>
  1557.                     {{ form_end(formInterventionSla) }}
  1558.                 </div>
  1559.             </div>
  1560.         </div>
  1561.     {% endif %}
  1562. {% endblock %}
  1564. {% block modals %}
  1565.     {# STATO - CHIUSO #}
  1566.     {% include 'components/modals/confirm.html.twig' with {'type':'ticketClosed', 'action':'user_ticket_close', 'text':'Riporta a stato chiuso', 'description':'lo stato del ticket verrà impostato a "Completato"'} %}
  1568.     {% include 'components/modals/confirm.html.twig' with {'type':'ticketClosedPortal', 'action':'user_ticket_closed_on_portal', 'text':'Chiudi su portale fornitore', 'description':'lo stato del ticket verrà impostato a "Completato su portale fornitore"'} %}
  1569.     
  1570.     {# INDIRIZZO - MODIFICA #}
  1571.     <div id="ticketAddressEditModal" class="modal fade" tabindex="-1" role="dialog">
  1572.         <div class="modal-dialog" role="document">
  1573.             <div class="modal-content">
  1574.                 {{ form_start(formAddressEdit, {'attr': {'novalidate': 'novalidate', 'id':'formAddressEdit'}}) }}
  1575.                     <div class="modal-header"><h3 class="modal-title">Modifica indirizzo</h3></div>
  1576.                     <div class="modal-body">
  1577.                         <div class="row">
  1578.                             <div class="col-12 form-group">
  1579.                                 <label class="form_label">Indirizzo</label>
  1580.                                 <div {{ form_errors(formAddressEdit.address) }}>
  1581.                                     {{ form_widget(formAddressEdit.address) }}
  1582.                                 </div>
  1583.                             </div>
  1584.                             <div class="col-12 form-group">
  1585.                                 <label class="form_label">Frazione/Località</label>
  1586.                                 <div {{ form_errors(formAddressEdit.locality) }}>
  1587.                                     {{ form_widget(formAddressEdit.locality) }}
  1588.                                 </div>
  1589.                             </div>
  1590.                             <div class="col-12 form-group">
  1591.                                 <label class="form_label">Città*</label>
  1592.                                 <div {{ form_errors(formAddressEdit.cityId) }}>
  1593.                                     {{ form_widget(formAddressEdit.cityName, {'attr':{'onClick':'javascript: cityModal2()', 'readonly':true}}) }}
  1594.                                     {{ form_widget(formAddressEdit.cityId, {'attr':{'class':'display_n'}}) }}
  1595.                                 </div>
  1596.                             </div>
  1597.                             <div class="col-12 form-group">
  1598.                                 <label class="form_label">CAP*</label>
  1599.                                 <div {{ form_errors(formAddressEdit.zip) }}>
  1600.                                     <select id="form_address_select_zips" class="form-control form-select" readonly onChange="javascript: zipSet2()"><option value=""></option></select>
  1601.                                     {{ form_widget(formAddressEdit.zip, {'attr':{'class':'display_n'}}) }}
  1602.                                     <input type="text" class="form-control display_n" id="other_zip" name="other_zip"/>
  1603.                                 </div>
  1604.                             </div>
  1605.                         </div>
  1606.                         {{ form_widget(formAddressEdit.otherCity, {'attr':{'class':'display_n'}}) }}
  1607.                         {{ form_widget(formAddressEdit.updateClient) }}
  1608.                     </div>
  1609.                     <div class="modal-footer">
  1610.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1611.                         <a href="javascript:ticketAddressEditUpdateClient()" class="button button-3d button-mini button-green f_right">Conferma</a>
  1612.                     </div>
  1613.                 {{ form_end(formAddressEdit) }}
  1614.             </div>
  1615.         </div>
  1616.     </div>
  1617.     {% include 'components/modals/city.html.twig' with {'number':2, 'cities':cities, 'hasOtherCity':true} %}
  1618.     {% include 'components/js/city_js.html.twig' with {'number':1, 'modalToClose':'', 'formName':'form_error_address', 'sessionModalOpen':'', 'zipManage':true, 'hasOtherCity':false} %}
  1620.     <div id="ticketAddressEditUpdateClientModal" class="modal fade" tabindex="-1" role="dialog">
  1621.         <div class="modal-dialog" role="document">
  1622.             <div class="modal-content">
  1623.                 <div class="modal-header"><h3 class="modal-title">Aggiorna indirizzo cliente</h3></div>
  1624.                 <div class="modal-body">
  1625.                     <div class="row">
  1626.                         <div class="col-12 txt_a_c">
  1627.                             <label class="modal_subtitle">Attenzione!</label>
  1628.                             <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>aggiorna</a> aggiornerai l'indirizzo anche al cliente oltre che al ticket.<br>Si è sicuri di voler proseguire?</p>
  1629.                         </div>
  1630.                     </div>
  1631.                 </div>
  1632.                 <div class="modal-footer">
  1633.                     <a href="javascript:ticketAddressEditSend(0)" class="button button-3d button-mini button-amber f_left">Non aggiornare</a>
  1634.                     <a href="javascript:ticketAddressEditSend(1)" class="button button-3d button-mini button-green f_right">Aggiorna</a>
  1635.                 </div>
  1636.             </div>
  1637.         </div>
  1638.     </div>
  1640.     {% if ticket.client != null %}
  1641.         {% set editClientModalBody %}
  1642.             {% set phone1 = '' %}
  1643.             {% set phone2 = '' %}
  1644.             {% set phone3 = '' %}
  1645.             {% for p in ticket.client.phones %}
  1646.                 {% if p.name == 'Telefono 1' %} {% set phone1 = p.number %} {% endif %}
  1647.                 {% if p.name == 'Telefono 2' %} {% set phone2 = p.number %} {% endif %}
  1648.                 {% if p.name == 'Telefono cellulare' %} {% set phone3 = p.number %} {% endif %}
  1649.             {% endfor %}
  1650.             <input type="hidden" id="clientEditId" name="clientEditId"/>
  1651.             <div class="col-12 form-group">
  1652.                 <label class="form_label">Orari apertura</label>
  1653.                 <div {{ form_errors(formClientEdit.openings) }}>
  1654.                     {{ form_widget(formClientEdit.openings, {'attr':{'value':ticket.client.openings}}) }}
  1655.                 </div>
  1656.             </div>
  1657.             <div class="col-12 form-group">
  1658.                 <label class="form_label">Chiusure</label>
  1659.                 <div {{ form_errors(formClientEdit.closures) }}>
  1660.                     {{ form_widget(formClientEdit.closures, {'attr':{'value':ticket.client.closures}}) }}
  1661.                 </div>
  1662.             </div>
  1663.             {% if formClientEdit.phone1 is defined %}
  1664.                 <div class="col-12 form-group">
  1665.                     <label class="form_label">Telefono 1</label>
  1666.                     <div {{ form_errors(formClientEdit.phone1) }}>
  1667.                         {{ form_widget(formClientEdit.phone1, {'attr':{'value':phone1}}) }}
  1668.                     </div>
  1669.                 </div>
  1670.             {% endif %}
  1671.             {% if formClientEdit.phone2 is defined %}
  1672.                 <div class="col-12 form-group">
  1673.                     <label class="form_label">Telefono 2</label>
  1674.                     <div {{ form_errors(formClientEdit.phone2) }}>
  1675.                         {{ form_widget(formClientEdit.phone2, {'attr':{'value':phone2}}) }}
  1676.                     </div>
  1677.                 </div>
  1678.             {% endif %}
  1679.             {% if formClientEdit.phone3 is defined %}
  1680.                 <div class="col-12 form-group">
  1681.                     <label class="form_label">Telefono cellulare</label>
  1682.                     <div {{ form_errors(formClientEdit.phone3) }}>
  1683.                         {{ form_widget(formClientEdit.phone3, {'attr':{'value':phone3}}) }}
  1684.                     </div>
  1685.                 </div>
  1686.             {% endif %}
  1687.             <div class="col-12 form-group">
  1688.                 <label class="form_label">Note</label>
  1689.                 <div {{ form_errors(formClientEdit.notes) }}>
  1690.                     {{ form_widget(formClientEdit.notes, {'attr':{'style':'min-height:300px!important', 'value':ticket.client.notes}}) }}
  1691.                 </div>
  1692.             </div>
  1693.         {% endset %}
  1694.         {% set editClientScriptBody %}{% endset %}
  1695.         {% include 'components/modals/edit.html.twig' with {'type':'client', 'form':formClientEdit, 'text':'Dati cliente', 'modalBody':editClientModalBody, 'scriptBody':editClientScriptBody, 'openModal':'openEditModal', 'id':'openEditModalId', 'modalDimension':'modal-md'} %}
  1697.         <div id="clientPhoneCallModal" class="modal fade" tabindex="-1" role="dialog">
  1698.             <div class="modal-dialog" role="document">
  1699.                 <div class="modal-content">
  1700.                     <div class="modal-header"><h3 class="modal-title">Chiama cliente</h3></div>
  1701.                     <div class="modal-body">
  1702.                         <div class="row">
  1703.                             <div class="col-12 txt_a_c">
  1704.                                 <label class="form_label font_18">Clicca sul numero che vuoi chiamare:</label>
  1705.                                 {% if ticket.client.getPhoneByName('Telefono 1') != '' %}
  1706.                                     {% set phone1 = ticket.client.getPhoneByName('Telefono 1') %}
  1707.                                     <a href="tel:{{ phone1 }}" class="button button-3d button-small button-green font_20 f_w_400 width_60 txt_a_c">{{ phone1 }}</a><br>
  1708.                                 {% endif %}
  1709.                                 {% if ticket.client.getPhoneByName('Telefono 2') != '' %}
  1710.                                     {% set phone2 = ticket.client.getPhoneByName('Telefono 2') %}
  1711.                                     <a href="tel:{{ phone2 }}" class="button button-3d button-small button-green font_20 f_w_400 width_60 txt_a_c">{{ phone2 }}</a><br>
  1712.                                 {% endif %}
  1713.                                 {% if ticket.client.getPhoneByName('Telefono cellulare') != '' %}
  1714.                                     {% set phone3 = ticket.client.getPhoneByName('Telefono cellulare') %}
  1715.                                     <a href="tel:{{ phone3 }}" class="button button-3d button-small button-green font_20 f_w_400 width_60 txt_a_c">{{ phone3 }}</a><br>
  1716.                                 {% endif %}
  1717.                                 {% if ticket.displayJsonValueByColumn('Prefisso') is not null and ticket.displayJsonValueByColumn('Prefisso') != "" and ticket.displayJsonValueByColumn('Prefisso') != "---" %}
  1718.                                     {% if ticket.client.getPhoneByName('Telefono 1') != '' %}
  1719.                                         {% set number1Prefix = ticket.displayJsonValueByColumn('Prefisso') ~ ticket.client.getPhoneByName('Telefono 1') %}
  1720.                                         <a href="tel:{{ number1Prefix }}" class="button button-3d button-small button-green font_20 f_w_400 width_60 txt_a_c">{{ number1Prefix }}</a><br>
  1721.                                     {% endif %}
  1722.                                 {% endif %}
  1723.                             </div>
  1724.                         </div>
  1725.                     </div>
  1726.                     <div class="modal-footer txt_a_c">
  1727.                         <a href="javascript:void(0)" class="button button-3d button-small button-red" data-bs-dismiss="modal">Chiudi</a>
  1728.                     </div>
  1729.                 </div>
  1730.             </div>
  1731.         </div>
  1732.     {% endif %}
  1733.     
  1734.     {# SOSPENSIONE - SBLOCCA #}
  1735.     <div id="ticketSuspensionUnlockModal" class="modal fade" tabindex="-1" role="dialog">
  1736.         <div class="modal-dialog" role="document">
  1737.             <div class="modal-content">
  1738.                 {{ form_start(formSusUnlock, {'attr': {'novalidate': 'novalidate'}}) }} 
  1739.                     <div class="modal-header"><h3 class="modal-title">Sblocca sospensione</h3></div>
  1740.                     <div class="modal-body">
  1741.                         {{ form_widget(formSusUnlock.id) }}
  1742.                         <div class="row">
  1743.                             <div class="col-12 txt_a_c">
  1744.                                 <label class="modal_subtitle">Attenzione!</label>
  1745.                                 <p class="modal_paragraph">Inserendo la motivazione di sblocco e cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> revocherai la sospensione al ticket.<br>Si è sicuri di voler proseguire?</p>
  1746.                             </div>
  1747.                             <div class="col-12 m_t_30p">
  1748.                                 <label class="form_label">Motivazione di sblocco*</label>
  1749.                                 <div {{ form_errors(formSusUnlock.unlockCausal) }}>
  1750.                                     {{ form_widget(formSusUnlock.unlockCausal, {'attr':{'class':'form-control'}}) }}
  1751.                                 </div>
  1752.                             </div>
  1753.                         </div>
  1754.                     </div>
  1755.                     <div class="modal-footer">
  1756.                         <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1757.                         <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1758.                     </div>
  1759.                 {{ form_end(formSusUnlock) }}
  1760.             </div>
  1761.         </div>
  1762.     </div>
  1764.     {% if app.user.canMakeTicketActions('agency_warehouse', null) %} {# AGENZIA #}
  1765.         {# TICKET - ANNULLA #}
  1766.         <div id="ticketCancelModal" class="modal fade" tabindex="-1" role="dialog">
  1767.             <div class="modal-dialog" role="document">
  1768.                 <div class="modal-content">
  1769.                     <form action="{{ path ('user_ticket_cancel') }}" method="post">
  1770.                         <div class="modal-header"><h3 class="modal-title">Annulla ticket</h3></div>
  1771.                         <div class="modal-body">
  1772.                             <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  1773.                             <div class="row">
  1774.                                 <div class="col-12 txt_a_c">
  1775.                                     <label class="modal_subtitle">Attenzione!</label>
  1776.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-red' href='javascript:void(0)'>conferma</a> annullerai il ticket.<br>Si è sicuri di voler proseguire?</p>
  1777.                                 </div>
  1778.                             </div>
  1779.                         </div>
  1780.                         <div class="modal-footer">
  1781.                             <a href="javascript:void(0)" class="button button-3d button-mini button-green f_left" data-bs-dismiss="modal">Annulla</a>
  1782.                             <button type="submit" class="button button-3d button-mini button-red f_right">Conferma</button>
  1783.                         </div>
  1784.                     </form>
  1785.                 </div>
  1786.             </div>
  1787.         </div>
  1789.         {# TICKET - RIPRISTINA #}
  1790.         <div id="ticketRestoreModal" class="modal fade" tabindex="-1" role="dialog">
  1791.             <div class="modal-dialog" role="document">
  1792.                 <div class="modal-content">
  1793.                     <form action="{{ path ('user_ticket_restore') }}" method="post">
  1794.                         <div class="modal-header"><h3 class="modal-title">Ripristina ticket</h3></div>
  1795.                         <div class="modal-body">
  1796.                             <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  1797.                             <div class="row">
  1798.                                 <div class="col-12 txt_a_c">
  1799.                                     <label class="modal_subtitle">Attenzione!</label>
  1800.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> ripristinerai il ticket.<br>Si è sicuri di voler proseguire?</p>
  1801.                                 </div>
  1802.                             </div>
  1803.                         </div>
  1804.                         <div class="modal-footer">
  1805.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1806.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1807.                         </div>
  1808.                     </form>
  1809.                 </div>
  1810.             </div>
  1811.         </div>
  1813.         {# TICKET - CHIUDI #}
  1814.         <div id="ticketCloseModal" class="modal fade" tabindex="-1" role="dialog">
  1815.             <div class="modal-dialog" role="document">
  1816.                 <div class="modal-content">
  1817.                     <form action="{{ path ('user_ticket_close') }}" method="post">
  1818.                         <div class="modal-header"><h3 class="modal-title">Chiudi ticket</h3></div>
  1819.                         <div class="modal-body">
  1820.                             <input type="hidden" name="ticketClosedId" value="{{ ticket.id }}"/>
  1821.                             <input type="hidden" name="origin" value="portal"/>
  1822.                             <div class="row">
  1823.                                 <div class="col-12 txt_a_c">
  1824.                                     <label class="modal_subtitle">Attenzione!</label>
  1825.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> chiuderai il ticket.<br>Si è sicuri di voler proseguire?</p>
  1826.                                 </div>
  1827.                             </div>
  1828.                         </div>
  1829.                         <div class="modal-footer">
  1830.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1831.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1832.                         </div>
  1833.                     </form>
  1834.                 </div>
  1835.             </div>
  1836.         </div>
  1837.         
  1838.         {# TICKET - ERRATO #}
  1839.         <div id="ticketWrongModal" class="modal fade" tabindex="-1" role="dialog">
  1840.             <div class="modal-dialog" role="document">
  1841.                 <div class="modal-content">
  1842.                     <form action="{{ path ('user_ticket_wrong') }}" method="post">
  1843.                         <div class="modal-header"><h3 class="modal-title">Ticket errato</h3></div>
  1844.                         <div class="modal-body">
  1845.                             <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  1846.                             <div class="row">
  1847.                                 <div class="col-12 txt_a_c">
  1848.                                     <label class="modal_subtitle">Attenzione!</label>
  1849.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-red' href='javascript:void(0)'>conferma</a> renderai errato il ticket.<br>Si è sicuri di voler proseguire?</p>
  1850.                                 </div>
  1851.                             </div>
  1852.                         </div>
  1853.                         <div class="modal-footer">
  1854.                             <a href="javascript:void(0)" class="button button-3d button-mini button-green f_left" data-bs-dismiss="modal">Annulla</a>
  1855.                             <button type="submit" class="button button-3d button-mini button-red f_right">Conferma</button>
  1856.                         </div>
  1857.                     </form>
  1858.                 </div>
  1859.             </div>
  1860.         </div>
  1861.         
  1862.         {# TICKET - ELIMINA #}
  1863.         <div id="ticketDeleteModal" class="modal fade" tabindex="-1" role="dialog">
  1864.             <div class="modal-dialog" role="document">
  1865.                 <div class="modal-content">
  1866.                     {{ form_start(formDelete, {'attr': {'novalidate': 'novalidate'}}) }}
  1867.                         <div class="modal-header"><h3 class="modal-title">Elimina ticket</h3></div>
  1868.                         <div class="modal-body">
  1869.                             <div class="row">
  1870.                                 <div class="col-12 txt_a_c">
  1871.                                     <label class="modal_subtitle">Attenzione!</label>
  1872.                                     <p class="modal_paragraph">Inserendo la password e cliccando sul bottone <a class='button button-3d button-mini button-red' href='javascript:void(0)'>conferma</a> eliminerai in maniera definitiva il ticket.<br>Si è sicuri di voler proseguire?</p>
  1873.                                 </div>
  1874.                                 <div class="col-12 form-group">
  1875.                                     <label class="form_label">Password* <a class="icon_info f_none" href="javascript:divHelp('password_for_delete')"><img src="{{ asset(icon_info) }}" /></a></label>
  1876.                                     <div {{ form_errors(formDelete.password) }}>
  1877.                                         {{ form_widget(formDelete.password, {'attr':{'class':'form-control'}}) }}
  1878.                                     </div>
  1879.                                 </div>
  1880.                             </div>
  1881.                         </div>
  1882.                         <div class="modal-footer">
  1883.                             <a href="javascript:void(0)" class="button button-3d button-mini button-green f_left" data-bs-dismiss="modal">Annulla</a>
  1884.                             <button type="submit" class="button button-3d button-mini button-red f_right">Conferma</button>
  1885.                         </div>
  1886.                     {{ form_end(formDelete) }}
  1887.                 </div>
  1888.             </div>
  1889.         </div>
  1890.                 
  1891.         {# TICKET - MODIFICA OPERAZIONE #}
  1892.         <div id="ticketOperationEditModal" class="modal fade" tabindex="-1" role="dialog">
  1893.             <div class="modal-dialog" role="document">
  1894.                 <div class="modal-content">
  1895.                     {{ form_start(formOperationEdit, {'attr': {'novalidate': 'novalidate'}}) }} 
  1896.                         <div class="modal-header"><h3 class="modal-title">Modifica operazione</h3></div>                        
  1897.                         <div class="modal-body">
  1898.                             <div class="row">
  1899.                                 <div class="col-12 form-group">
  1900.                                     <label class="form_label">Operazione*</label>
  1901.                                     <div {{ form_errors(formOperationEdit.operation) }}>
  1902.                                         {{ form_widget(formOperationEdit.operation, {'attr':{'class':'form-control form-select'}}) }}
  1903.                                     </div>
  1904.                                 </div>
  1905.                             </div>
  1906.                         </div>
  1907.                         <div class="modal-footer">
  1908.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1909.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1910.                         </div>
  1911.                     {{ form_end(formOperationEdit) }}
  1912.                 </div>
  1913.             </div>
  1914.         </div>
  1915.         
  1916.         {# TICKET - MODIFICA TARIFFA OPERAZIONE #}
  1917.         <div id="ticketOperationTariffAmountModal" class="modal fade" tabindex="-1" role="dialog">
  1918.             <div class="modal-dialog" role="document">
  1919.                 <div class="modal-content">
  1920.                     {{ form_start(formOperationTariffAmount, {'attr': {'novalidate': 'novalidate'}}) }} 
  1921.                         <div class="modal-header"><h3 class="modal-title">Modifica tariffe</h3></div>                        
  1922.                         <div class="modal-body">
  1923.                             <div class="row">
  1924.                                 <div class="col-12 form-group">
  1925.                                     <label class="form_label">Tariffa*</label>
  1926.                                     <div {{ form_errors(formOperationTariffAmount.operationTariffAmount) }}>
  1927.                                         {{ form_widget(formOperationTariffAmount.operationTariffAmount, {'attr':{'class':'form-control form-select'}}) }}
  1928.                                     </div>
  1929.                                 </div>
  1930.                                 <div class="col-12 form-group">
  1931.                                     <label class="form_label">Tariffa UAV*</label>
  1932.                                     <div {{ form_errors(formOperationTariffAmount.uavOperationTariffAmount) }}>
  1933.                                         {{ form_widget(formOperationTariffAmount.uavOperationTariffAmount, {'attr':{'class':'form-control form-select'}}) }}
  1934.                                     </div>
  1935.                                 </div>
  1936.                             </div>
  1937.                         </div>
  1938.                         <div class="modal-footer">
  1939.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1940.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1941.                         </div>
  1942.                     {{ form_end(formOperationTariffAmount) }}
  1943.                 </div>
  1944.             </div>
  1945.         </div>
  1947.         {# SOSPENSIONE - APPROVA/NON APPROVARE #}
  1948.         <div id="ticketSuspensionApproveModal" class="modal fade" tabindex="-1" role="dialog">
  1949.             <div class="modal-dialog" role="document">
  1950.                 <div class="modal-content">
  1951.                     {{ form_start(formSusApprove, {'attr': {'novalidate': 'novalidate'}}) }} 
  1952.                         <div class="modal-header"><h3 class="modal-title"><span id="sus_approve_title" class="color_w"></span> sospensione</h3></div>
  1953.                         <div class="modal-body">
  1954.                             {{ form_widget(formSusApprove.id) }}
  1955.                             {{ form_widget(formSusApprove.isApproved) }}
  1956.                             <div class="row">
  1957.                                 <div class="col-12">
  1958.                                     <div class="txt_a_c">
  1959.                                         <label class="modal_subtitle">Attenzione!</label>
  1960.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a><span id="sus_approve_text"></span> la sospensione a questo ticket.<br>Si è sicuri di voler proseguire?</p>
  1961.                                     </div>
  1962.                                 </div>
  1963.                                 <div class="col-12 form-group" id="sus_approve_motivation" style="display: none">
  1964.                                     <label class="form_label">Motivazione*</label>
  1965.                                     <div {{ form_errors(formSusApprove.refuseMotivation) }}>
  1966.                                         {{ form_widget(formSusApprove.refuseMotivation, {'attr':{'class':'form-control'}}) }}
  1967.                                     </div>
  1968.                                 </div>
  1969.                             </div>
  1970.                         </div>
  1971.                         <div class="modal-footer">
  1972.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  1973.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  1974.                         </div>
  1975.                     {{ form_end(formSusApprove) }}
  1976.                 </div>
  1977.             </div>
  1978.         </div>
  1979.         
  1980.         {# ERRORE - CITTA FUORI COPERTURA #}
  1981.         {% include 'components/modals/city.html.twig' with {'number':1, 'cities':cities, 'hasOtherCity':false} %}
  1982.         
  1983.         <div id="interventionExtraSendApproveModal" class="modal fade" tabindex="-1" role="dialog">
  1984.             <div class="modal-dialog" role="document">
  1985.                 <div class="modal-content">
  1986.                     <form action="{{ path ('user_ticket_intervention_extra_send_approve') }}" method="post">
  1987.                         <div class="modal-header"><h3 class="modal-title"><span id="intervention_extra_send_approve_title" class="color_w"></span> extra</h3></div>
  1988.                         <div class="modal-body">
  1989.                             <input type="hidden" id="intervention_extra_approve_id" name="interventionExtraId"/>
  1990.                             <input type="hidden" id="intervention_extra_approve_status" name="interventionExtraStatus"/>
  1991.                             <div class="row">
  1992.                                 <div class="col-12 txt_a_c">
  1993.                                     <label class="modal_subtitle">Attenzione!</label>
  1994.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a><span id="intervention_extra_send_approve_text"></span> approverai l'extra del ticket.<br>Si è sicuri di voler proseguire?</p>
  1995.                                 </div>
  1996.                             </div>
  1997.                         </div>
  1998.                         <div class="modal-footer">
  1999.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  2000.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  2001.                         </div>
  2002.                     </form>
  2003.                 </div>
  2004.             </div>
  2005.         </div>
  2006.     {% endif %}
  2008.     {% if app.user.canMakeTicketActions('agency_warehouse', null) or (settingTechnicianExchangeTickets and app.user.canExchangeTickets) %}
  2009.         {# TECNICO - ASSEGNA #}
  2010.         <div id="technicianAssignModal" class="modal fade" tabindex="-1" role="dialog">
  2011.             <div class="modal-dialog" role="document">
  2012.                 <div class="modal-content">
  2013.                     <form action="{{ path ('user_ticket_technician_assign') }}" method="post">
  2014.                         <div class="modal-header"><h3 class="modal-title">Assegna tecnico</h3></div>                        
  2015.                         <div class="modal-body">
  2016.                             <input type="hidden" id="technicianAssignId" name="technicianId"/>
  2017.                             <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  2018.                             <div class="row">
  2019.                                 <div class="col-12 txt_a_c">
  2020.                                     <label class="modal_subtitle">Attenzione!</label>
  2021.                                     <p class="modal_paragraph">Cliccando sul bottone <a class='button button-3d button-mini button-green' href='javascript:void(0)'>conferma</a> assegnerai il ticket a questo tecnico.<br>Si è sicuri di voler proseguire?</p>
  2022.                                 </div>
  2023.                             </div>
  2024.                         </div>
  2025.                         <div class="modal-footer">
  2026.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  2027.                             <button type="submit" class="button button-3d button-mini button-green f_right">Conferma</button>
  2028.                         </div>
  2029.                     </form>
  2030.                 </div>
  2031.             </div>
  2032.         </div>
  2033.     {% endif %}
  2035.     {% if app.user.canMakeTicketActions('technician', settingBackOffice) %}
  2036.         {# SE TECNICO INTERNO O TECNICO P. IVA O (AGENZIA E SETTING BACKOFFICE_MANAGE = 1) #}
  2037.         {# AZIONI TICKET #}
  2038.         <form id="formTicketAction" action="{{ path ('user_ticket_intervention_select') }}" method="post">
  2039.             <input type="hidden" id="intervention_outcome_type_slug" name="interventionOutcomeTypeSlug">
  2040.             <input type="hidden" id="intervention_warehouse" name="interventionWarehouseId">
  2041.             <input type="hidden" name="ticketId" value="{{ ticket.id }}"/>
  2042.         </form>
  2043.         
  2044.         {% if ticket.technician is not null %}
  2045.             <div id="modalTicketSelectWarehouse" class="modal fade" tabindex="-1" role="dialog">
  2046.                 <div class="modal-dialog" role="document">
  2047.                     <div class="modal-content">
  2048.                         <div class="modal-header"><h3 class="modal-title">Seleziona magazzino</h3></div>
  2049.                         <div class="modal-body">
  2050.                             <div class="row">
  2051.                                 <div class="col-12">
  2052.                                     <label class="form_label">Seleziona magazzino tecnico per l'intervento</label>
  2053.                                     <select id="select_warehouse" class="form-control form-select" onChange="updateSelectWarehouseButton()">
  2054.                                         <option value="0"></option>
  2055.                                         {% for jt in ticket.technician.warehouses %}
  2056.                                                 {% if jt.permission == 'RW' %}
  2057.                                                 <option value="{{ jt.warehouse.id }}" {% if jt.main %}selected{% endif %}>{{ jt.warehouse }}</option>
  2058.                                             {% endif %}
  2059.                                         {% endfor %}
  2060.                                     </select>
  2061.                                 </div>
  2062.                             </div>
  2063.                         </div>
  2064.                         <div class="modal-footer">
  2065.                             <a href="javascript:void(0)" class="button button-3d button-mini button-red f_left" data-bs-dismiss="modal">Annulla</a>
  2066.                             <a id="modal_select_warehouse_button" href="javascript:void(0)" class="button button-3d button-mini button-grey f_right">Seleziona</a>
  2067.                         </div>
  2068.                     </div>
  2069.                 </div>
  2070.             </div>
  2071.         {% endif %}
  2072.                 
  2073.         {# INTERVENTION EXTRA #}
  2074.         {% set interventionExtraNewModalBody %}
  2075.             <div class="row">
  2076.                 <div class="col-12 form-group">
  2077.                     <label class="form_label">Intervento*</label>
  2078.                     <div {{ form_errors(formExtraNew.intervention) }}>
  2079.                         {{ form_widget(formExtraNew.intervention, {'attr':{'class':'form-control form-select'}}) }}
  2080.                     </div>
  2081.                 </div>
  2082.                 <div class="col-12 form-group">
  2083.                     <label class="form_label">Tipo*</label>
  2084.                     <div {{ form_errors(formExtraNew.type) }}>
  2085.                         {{ form_widget(formExtraNew.type, {'attr':{'class':'form-control form-select', 'onChange':'updateExtraVisual("new")'}}) }}
  2086.                     </div>
  2087.                 </div>
  2088.                 <div class="col-12 form-group" id="new_intervention_extra_hours" style="display: none">
  2089.                     <label class="form_label">Ore*</label>
  2090.                     <div {{ form_errors(formExtraNew.hours) }}>
  2091.                         {{ form_widget(formExtraNew.hours) }}
  2092.                     </div>
  2093.                 </div>
  2094.                 <div class="col-12 form-group" id="new_intervention_extra_cost" style="display: none">
  2095.                     <label class="form_label">Costo {% if app.user.accountTypology == 'agency' or app.user.accountTypology == 'warehouse' %}totale [€]* <a id="new_info_hour_cost" class="icon_info f_none"><img src="{{ asset(icon_info) }}"  data-bs-toggle="tooltip" title="Moltiplicare il costo fornitore ora extra ({{ ticket.supplier.amountTicketExtraHour|default('0.00') }} €) per il numero di ore"/></a>{% else %}[€]* <a id="new_info_hour_cost" class="display_n"></a>{% endif %}</label>
  2096.                     <div {{ form_errors(formExtraNew.cost) }}>
  2097.                         {{ form_widget(formExtraNew.cost) }}
  2098.                     </div>
  2099.                 </div>
  2100.                 <div class="col-12 form-group" id="new_intervention_extra_file" style="display: none">
  2101.                     <label class="form_label">File*</label>
  2102.                     <div {{ form_errors(formExtraNew.filePath) }}>
  2103.                         {{ form_widget(formExtraNew.filePath, {'attr': {'class':'display_n'}}) }}
  2104.                         {{ form_widget(formExtraNew.file, {'attr': {'class':'display_n'}}) }}
  2105.                         <div class="input-group">
  2106.                             <span class="input-group-btn"><button id="selectFile1" class="button button-3d button-small button-rounded button-pr button_input_group" type="button">Seleziona</button></span>
  2107.                             <input id="filename1" type="text" class="form-control" readonly>
  2108.                         </div>
  2109.                     </div>
  2110.                 </div>
  2111.                 <div class="col-12 form-group">
  2112.                     <label class="form_label">Note</label>
  2113.                     <div {{ form_errors(formExtraNew.notes) }}>
  2114.                         {{ form_widget(formExtraNew.notes) }}
  2115.                     </div>
  2116.                 </div>
  2117.             </div>
  2118.         {% endset %}
  2119.         {% set interventionExtraNewScriptBody %}
  2120.             updateExtraVisual("new");
  2121.         {% endset %}
  2122.         {% include 'components/modals/new.html.twig' with {'type':'interventionExtra', 'form':formExtraNew, 'text':'Extra intervento', 'modalBody':interventionExtraNewModalBody, 'scriptBody':interventionExtraNewScriptBody, 'openModal':'openModalExtraNew'} %}
  2123.         {% include 'components/js/upload_file_js.html.twig' with {'number':'1', 'file':'form_intervention_extra_new_file', 'path':'form_intervention_extra_new_filePath'} %}
  2125.         {% set interventionExtraEditModalBody %}
  2126.             <input type="hidden" id="interventionExtraEditId" name="extraEditId"/>
  2127.             <div class="row">
  2128.                 <div class="col-12 form-group">
  2129.                     <label class="form_label">Intervento*</label>
  2130.                     <div {{ form_errors(formExtraEdit.intervention) }}>
  2131.                         {{ form_widget(formExtraEdit.intervention, {'attr':{'class':'form-control form-select'}}) }}
  2132.                     </div>
  2133.                 </div>
  2134.                 <div class="col-12 form-group">
  2135.                     <label class="form_label">Tipo*</label>
  2136.                     <div {{ form_errors(formExtraEdit.type) }}>
  2137.                         {{ form_widget(formExtraEdit.type, {'attr':{'class':'form-control form-select', 'onChange':'updateExtraVisual("edit")'}}) }}
  2138.                     </div>
  2139.                 </div>
  2140.                 <div class="col-12 form-group" id="edit_intervention_extra_hours" style="display: none">
  2141.                     <label class="form_label">Ore*</label>
  2142.                     <div {{ form_errors(formExtraEdit.hours) }}>
  2143.                         {{ form_widget(formExtraEdit.hours) }}
  2144.                     </div>
  2145.                 </div>
  2146.                 <div class="col-12 form-group" id="edit_intervention_extra_cost" style="display: none">
  2147.                     <label class="form_label">Costo {% if app.user.accountTypology == 'agency' or app.user.accountTypology == 'warehouse' %}totale [€]* <a id="edit_info_hour_cost" class="icon_info f_none"><img src="{{ asset(icon_info) }}" data-bs-toggle="tooltip" title="Moltiplicare il costo fornitore ora extra ({{ ticket.supplier.amountTicketExtraHour|default('0.00') }} €) per il numero di ore"/></a>{% else %}[€]* <a id="edit_info_hour_cost" class="display_n"></a>{% endif %}</label>
  2148.                     <div {{ form_errors(formExtraEdit.cost) }}>
  2149.                         {{ form_widget(formExtraEdit.cost) }}
  2150.                     </div>
  2151.                 </div>
  2152.                 <div class="col-12 form-group" id="edit_intervention_extra_file" style="display: none">
  2153.                     <label class="form_label">File</label>
  2154.                     <div {{ form_errors(formExtraEdit.filePath) }}>
  2155.                         {{ form_widget(formExtraEdit.filePath, {'attr': {'class':'display_n'}}) }}
  2156.                         {{ form_widget(formExtraEdit.file, {'attr': {'class':'display_n'}}) }}
  2157.                         <div class="input-group">
  2158.                             <span class="input-group-btn"><button id="selectFile2" class="button button-3d button-small button-rounded button-pr button_input_group" type="button">Seleziona</button></span>
  2159.                             <input id="filename2" type="text" class="form-control" readonly>
  2160.                         </div>
  2161.                     </div>
  2162.                 </div>
  2163.                 <div class="col-12 form-group">
  2164.                     <label class="form_label">Note</label>
  2165.                     <div {{ form_errors(formExtraEdit.notes) }}>
  2166.                         {{ form_widget(formExtraEdit.notes) }}
  2167.                     </div>
  2168.                 </div>
  2169.             </div>
  2170.         {% endset %}
  2171.         {% set interventionExtraEditScriptBody %}
  2172.             document.getElementById("interventionExtraEditId").value = id;
  2173.             document.getElementById("form_intervention_extra_edit_intervention").value = document.getElementById("intervention_extra_intervention_" + id).value;
  2174.             document.getElementById("form_intervention_extra_edit_type").value = document.getElementById("intervention_extra_type_" + id).value;
  2175.             document.getElementById("form_intervention_extra_edit_hours").value = document.getElementById("intervention_extra_hours_" + id).value;
  2176.             document.getElementById("form_intervention_extra_edit_cost").value = document.getElementById("intervention_extra_cost_" + id).value;
  2177.             document.getElementById("form_intervention_extra_edit_notes").value = document.getElementById("intervention_extra_notes_" + id).value;
  2178.             updateExtraVisual("edit");
  2179.         {% endset %}
  2180.         {% include 'components/modals/edit.html.twig' with {'type':'interventionExtra', 'form':formExtraEdit, 'text':'Extra intervento', 'modalBody':interventionExtraEditModalBody, 'scriptBody':interventionExtraEditScriptBody, 'openModal':'openModalExtraEdit', 'id':'openModalExtraEditId'} %}
  2181.         {% include 'components/js/upload_file_js.html.twig' with {'number':'2', 'file':'form_intervention_extra_edit_file', 'path':'form_intervention_extra_edit_filePath'} %}
  2182.         
  2183.         {% include 'components/modals/delete.html.twig' with {'type':'interventionExtra', 'action':'user_ticket_intervention_extra_delete' , 'text':'Extra intervento'} %}
  2184.     {% endif %}
  2186.     {# INTERVENTO - ELIMINA #}
  2187.     {% include 'components/modals/delete.html.twig' with {'type':'intervention', 'action':'user_ticket_intervention_delete', 'text':'Intervento'} %}
  2188.     
  2189.     {# REMINDER - ELIMINA #}
  2190.     {% include 'components/modals/delete.html.twig' with {'type':'reminder', 'action':'user_ticket_reminder_delete' , 'text':'Promemoria'} %}
  2191. {% endblock %}
  2193. {% block javascripts %}
  2194. {{ parent() }}
  2195. <script>
  2196.     function ticketBillable(){
  2197.         {% if ticket.billable %}
  2198.             document.getElementById('modal_ticket_billable_text').innerHTML = "non fatturabile";
  2199.         {% else %}
  2200.             document.getElementById('modal_ticket_billable_text').innerHTML = "fatturabile";
  2201.         {% endif %}
  2202.         $('#ticketBillableModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2203.     }
  2204.     
  2205.     function ticketProcessed(){
  2206.         {% if ticket.processed %}
  2207.             document.getElementById('modal_ticket_processed_text').innerHTML = "normale";
  2208.         {% else %}
  2209.             document.getElementById('modal_ticket_processed_text').innerHTML = "processato";
  2210.         {% endif %}
  2211.         $('#ticketProcessedModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2212.     }
  2214.     function ticketAddressEdit(){
  2215.         $('#ticketAddressEditModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2216.     }
  2218.     function ticketAddressEditUpdateClient(){
  2219.         $('#ticketAddressEditModal').modal("hide");
  2220.         $('#ticketAddressEditUpdateClientModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2221.     }
  2223.     function ticketAddressEditSend(val){
  2224.         document.getElementById('form_address_updateClient').value = val;
  2225.         triggerLoading();
  2226.         $('#formAddressEdit').submit();
  2227.     }
  2229.     function clientPhoneCall(){
  2230.         $('#clientPhoneCallModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2231.     }
  2233.     function ticketSuspensionUnlock(id){
  2234.         document.getElementById("form_suspension_unlock_id").value = id;
  2235.         $('#ticketSuspensionUnlockModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2236.     }
  2238.     {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  2239.         {# AGENZIA #}
  2240.         $(document).ready(function(){
  2241.             {% if ticket.otherCity != null %}
  2242.                 document.getElementById('form_address_cityId').value = '';
  2243.                 document.getElementById('form_address_cityName').value = '{{ ticket.otherCity }}';
  2244.                 document.getElementById('other_city_2').value = '{{ ticket.otherCity }}';
  2245.                 document.getElementById('other_zip').value = '{{ ticket.zip }}';
  2246.                 document.getElementById('form_address_select_zips').style.display = 'none';
  2247.                 document.getElementById('other_zip').style.display = 'block';
  2248.             {% else %}
  2249.                 document.getElementById('form_address_cityId').value = '{{ ticket.idCity }}';
  2250.                 document.getElementById('form_address_cityName').value = '{{ ticket.idCity|translate_city_only }}';
  2251.                 zipUpdateSelect2(true);
  2252.             {% endif %}
  2254.             {% if app.session.get('openModalTariff') %}
  2255.                 operationTariffAmountChange();
  2256.                 {% do app.session.remove('openModalTariff') %}
  2257.             {% endif %}
  2258.             
  2259.             {% if app.session.get('openModalSuspensionApprove') %}
  2260.                 ticketSuspensionApprove("{{ app.session.get('openModalSuspensionApproveId') }}", "{{ app.session.get('openModalSuspensionApproveIs') }}");
  2261.                 {% do app.session.remove('openModalSuspensionApprove') %}
  2262.                 {% do app.session.remove('openModalSuspensionApproveId') %}
  2263.                 {% do app.session.remove('openModalSuspensionApproveIs') %}
  2264.             {% endif %}
  2266.             {% if app.session.get('openModalSuspensionUnlock') %}
  2267.                 ticketSuspensionUnlock("{{ app.session.get('openModalSuspensionUnlockId') }}");
  2268.                 {% do app.session.remove('openModalSuspensionUnlock') %}
  2269.                 {% do app.session.remove('openModalSuspensionUnlockId') %}
  2270.             {% endif %}
  2271.             
  2272.             {% if app.session.get('openDeleteModal') %}
  2273.                 ticketDelete();
  2274.                 {% do app.session.remove('openDeleteModal') %}
  2275.             {% endif %}
  2276.         });
  2277.         
  2278.         $('#form_expiration_edit_date').datepicker({ autoclose: true, todayHighlight: true, format: "dd-mm-yyyy", startDate: "today" });
  2279.         $('#form_suspension_edit_dateFrom').datepicker({ autoclose: true, todayHighlight: true, format: "dd-mm-yyyy", startDate: "today"});
  2280.         $('#form_suspension_edit_dateTo').datepicker({ autoclose: true, todayHighlight: true, format: "dd-mm-yyyy", startDate: "today" });
  2281.         
  2282.         function ticketCancel(){
  2283.             $('#ticketCancelModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2284.         }
  2286.         function ticketRestore(){
  2287.             $('#ticketRestoreModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2288.         }
  2290.         function ticketClose(){
  2291.             $('#ticketCloseModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2292.         }
  2293.         
  2294.         function ticketWrong(){
  2295.             $('#ticketWrongModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2296.         }
  2298.         function ticketDelete(){
  2299.             $('#ticketDeleteModal').modal({backdrop: 'static', keyboard: false}).modal("show");            
  2300.         }
  2302.         function operationEdit(){
  2303.             $('#ticketOperationEditModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2304.         }
  2305.         
  2306.         function operationTariffAmountChange(){
  2307.             {% if ticket.operationTariffAmount != null and ticket.uavOperationTariffAmount != null %}
  2308.                 document.getElementById('form_operation_tariff_amount_operationTariffAmount').value = "{{ ticket.operationTariffAmount.id }}";
  2309.                 document.getElementById('form_operation_tariff_amount_uavOperationTariffAmount').value = "{{ ticket.uavOperationTariffAmount.id }}";
  2310.             {% endif %}
  2311.             $('#ticketOperationTariffAmountModal').modal({backdrop: 'static', keyboard: false}).modal("show");            
  2312.         }
  2314.         function expirationDatetimeEdit(){
  2315.             document.getElementById('form_expiration_edit_date').value = "{{ ticket.datetimeExpiration|date('d-m-Y') }}";
  2316.             document.getElementById('form_expiration_edit_timeHour').value = "{{ ticket.datetimeExpiration|date('H') }}";
  2317.             document.getElementById('form_expiration_edit_timeMinute').value = "{{ ticket.datetimeExpiration|date('i') }}";
  2318.             $('#ticketExpirationDatetimeModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2319.         }
  2320.         
  2321.         function waybillEdit(){
  2322.             document.getElementById('form_waybill_edit_waybill').value = "{{ ticket.waybill }}";
  2323.             $('#ticketWaybillModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2324.         }
  2326.         function notesEdit(){
  2327.             document.getElementById('form_notes_edit_notes').value = "{{ ticket.notes|e('js') }}";
  2328.             $('#ticketNotesModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2329.         }
  2331.         function ticketSuspensionApprove(id, action){
  2332.             document.getElementById("form_suspension_approve_id").value = id;
  2333.             document.getElementById("form_suspension_approve_isApproved").value = action;
  2334.             if(action == 1){
  2335.                 document.getElementById('sus_approve_title').innerHTML = 'Approva';
  2336.                 document.getElementById('sus_approve_text').innerHTML = 'approverai';
  2337.                 document.getElementById('sus_approve_motivation').style.display = 'none';
  2338.             }
  2339.             else{
  2340.                 document.getElementById('sus_approve_title').innerHTML = 'Non approvare';
  2341.                 document.getElementById('sus_approve_text').innerHTML = 'non approverai';
  2342.                 document.getElementById('sus_approve_motivation').style.display = 'block';
  2343.             }
  2344.             $('#ticketSuspensionApproveModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2345.         }
  2347.         function ticketSuspensionEdit(id){
  2348.             document.getElementById("form_suspension_edit_id").value = id;
  2349.             document.getElementById("form_suspension_edit_dateFrom").value = document.getElementById('suspension_date_from').value;
  2350.             document.getElementById("form_suspension_edit_timeFromHour").value = document.getElementById('suspension_time_from_hour').value;
  2351.             document.getElementById("form_suspension_edit_timeFromMinute").value = document.getElementById('suspension_time_from_minute').value;
  2352.             document.getElementById("form_suspension_edit_dateTo").value = document.getElementById('suspension_date_to').value;
  2353.             document.getElementById("form_suspension_edit_timeToHour").value = document.getElementById('suspension_time_to_hour').value;
  2354.             document.getElementById("form_suspension_edit_timeToMinute").value = document.getElementById('suspension_time_to_minute').value;
  2355.             $('#ticketSuspensionEditModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2356.         }
  2357.         
  2358.         $('#form_intervention_sla_dateBilling').datepicker({ autoclose: true, minViewMode: 1, format: "mm-yyyy" });
  2359.         
  2360.         function interventionSla(id){
  2361.             document.getElementById("form_intervention_sla_id").value = id;
  2362.             document.getElementById("form_intervention_sla_slaOutboundPercentage").value = document.getElementById('ticket_sla_' + id).value;
  2363.             document.getElementById("form_intervention_sla_dateBilling").value = document.getElementById('ticket_date_billing_' + id).value;
  2364.             $('#interventionSlaModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2365.         }
  2367.         function interventionNotBillable(id){
  2368.             document.getElementById("notBillableId").value = id;
  2369.             if(document.getElementById('intervention_billable_' + id).value){
  2370.                 document.getElementById('modal_billable_title').innerHTML = 'Non fatturabile';
  2371.                 document.getElementById('modal_billable_text').innerHTML = 'non fatturabile';
  2372.             }
  2373.             else{
  2374.                 document.getElementById('modal_billable_title').innerHTML = 'Da fatturare';
  2375.                 document.getElementById('modal_billable_text').innerHTML = 'da fatturare';
  2376.             }
  2377.             $('#interventionNotBillableModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2378.         }
  2379.     {% endif %}
  2381.     {% if app.user.canMakeTicketActions('agency_warehouse', null) or (settingTechnicianExchangeTickets and app.user.canExchangeTickets) %}
  2383.         function technicianAssign(id){
  2384.             document.getElementById("technicianAssignId").value = id;
  2385.             $('#technicianAssignModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2386.         }
  2387.         
  2388.         function technicianChangeShow(){
  2389.             var btn = document.getElementById('btn_technician_change');
  2390.             var row = document.getElementById('row_technician_change');
  2391.             var rowVal = document.getElementById('row_technician_change_val');
  2392.             btn.style.display = "none";
  2393.             rowVal.value = 1;
  2394.             row.style.display = 'block';
  2395.         }
  2396.     {% endif %}
  2398.     {% if app.user.canMakeTicketActions('technician', settingBackOffice) %}
  2399.         {# TECNICO INTERNO / TECNICO P. IVA --- AZIONI TICKET #}
  2400.         function ticketStatus(outcomeType){
  2401.             document.getElementById('intervention_outcome_type_slug').value = outcomeType;
  2402.             if(outcomeType != 'completed'){
  2403.                 triggerLoading();
  2404.                 $('#formTicketAction').submit();
  2405.             }
  2406.             else{
  2407.                 {% if ticket.technician is not null and ticket.technician.technicianSelectableWarehouses|length == 1 %}
  2408.                     document.getElementById('intervention_warehouse').value = '{{ ticket.technician.warehouses[0].warehouse.id }}';
  2409.                     triggerLoading();
  2410.                     $('#formTicketAction').submit();
  2411.                 {% else %}
  2412.                     updateSelectWarehouseButton();
  2413.                     $('#modalTicketSelectWarehouse').modal({backdrop: 'static', keyboard: false}).modal("show");
  2414.                 {% endif %}
  2415.             }
  2416.         }
  2418.         function updateSelectWarehouseButton(){
  2419.             var aConfirm = document.getElementById('modal_select_warehouse_button');
  2420.             if(document.getElementById('select_warehouse').value != '0'){
  2421.                 aConfirm.className = 'button button-3d button-mini button-green f_right';
  2422.                 aConfirm.href = 'javascript: warehouseConfirm()';
  2423.             }
  2424.             else{
  2425.                 aConfirm.className = 'button button-3d button-mini button-grey f_right';                
  2426.                 aConfirm.href = 'javascript: void(0)';
  2427.             }
  2428.         }
  2430.         function warehouseConfirm(){
  2431.             document.getElementById('intervention_warehouse').value = document.getElementById('select_warehouse').value;
  2432.             triggerLoading();
  2433.             $('#formTicketAction').submit();
  2434.         }
  2435.     {% endif %}
  2436.     
  2437.     function interventionSheet(id){
  2438.         document.getElementById('intervention_sheet_date').innerHTML = document.getElementById('int_date_' + id).innerHTML;
  2439.         document.getElementById('intervention_sheet_technician').innerHTML = document.getElementById('int_technician_' + id).innerHTML;
  2440.         document.getElementById('intervention_sheet_operator').innerHTML = document.getElementById('int_operator_' + id).innerHTML;
  2441.         document.getElementById('intervention_sheet_outcome').innerHTML = document.getElementById('int_outcome_' + id).innerHTML;
  2442.         document.getElementById('intervention_sheet_billable').innerHTML = document.getElementById('int_billable_' + id).innerHTML;
  2443.         document.getElementById('intervention_sheet_sla').innerHTML = document.getElementById('int_sla_' + id).innerHTML;
  2444.         document.getElementById('intervention_sheet_datetime_billing').innerHTML = document.getElementById('int_datetime_billing_' + id).innerHTML;
  2445.         document.getElementById('intervention_sheet_motivation').innerHTML = document.getElementById('int_motivation_' + id).value;
  2446.         document.getElementById('intervention_sheet_activities').innerHTML = document.getElementById('int_activities_' + id).innerHTML;
  2447.         $('#interventionSheetModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2448.     }
  2450.     function updateExtraVisual(type){
  2451.         switch(document.getElementById('form_intervention_extra_' + type + '_type').value){
  2452.             case 'hours':
  2453.                 document.getElementById(type + '_intervention_extra_hours').style.display = 'block';
  2454.                 document.getElementById(type + '_intervention_extra_cost').style.display = {% if app.user.getAccountTypology == 'agency' %}'block'{% else %}'none'{% endif %};
  2455.                 document.getElementById(type + '_intervention_extra_file').style.display = 'none';
  2456.                 document.getElementById(type + '_info_hour_cost').style.display = 'contents';
  2457.                 break;
  2458.             case 'cost':
  2459.                 document.getElementById(type + '_intervention_extra_hours').style.display = 'none';
  2460.                 document.getElementById(type + '_intervention_extra_cost').style.display = 'block';
  2461.                 document.getElementById(type + '_intervention_extra_file').style.display = 'block';
  2462.                 document.getElementById(type + '_info_hour_cost').style.display = 'none';
  2463.                 break;
  2464.             case 'tariff_extra':
  2465.                 document.getElementById(type + '_intervention_extra_hours').style.display = 'none';
  2466.                 document.getElementById(type + '_intervention_extra_cost').style.display = 'block';
  2467.                 document.getElementById(type + '_intervention_extra_file').style.display = 'none';
  2468.                 document.getElementById(type + '_info_hour_cost').style.display = 'none';
  2469.                 break;
  2470.             case 'tariff_out':
  2471.                 document.getElementById(type + '_intervention_extra_hours').style.display = 'none';
  2472.                 document.getElementById(type + '_intervention_extra_cost').style.display = 'block';
  2473.                 document.getElementById(type + '_intervention_extra_file').style.display = 'none';
  2474.                 document.getElementById(type + '_info_hour_cost').style.display = 'none';
  2475.                 break;
  2476.             default:
  2477.                 document.getElementById(type + '_intervention_extra_hours').style.display = 'none';
  2478.                 document.getElementById(type + '_intervention_extra_cost').style.display = 'none';
  2479.                 document.getElementById(type + '_intervention_extra_file').style.display = 'none';
  2480.                 document.getElementById(type + '_info_hour_cost').style.display = 'none';
  2481.                 break;
  2482.         }
  2483.     }
  2485.     function interventionExtraSheet(id){
  2486.         document.getElementById('intervention_extra_sheet_intervention').innerHTML = document.getElementById('intervention_extra_intervention_display_' + id).value;
  2487.         document.getElementById('intervention_extra_sheet_type').innerHTML = document.getElementById('intervention_extra_type_display_' + id).value;
  2488.         document.getElementById('intervention_extra_sheet_hours').innerHTML = document.getElementById('intervention_extra_hours_' + id).value;
  2489.         document.getElementById('intervention_extra_sheet_cost').innerHTML = document.getElementById('intervention_extra_cost_' + id).value;
  2490.         document.getElementById('intervention_extra_sheet_notes').innerHTML = document.getElementById('intervention_extra_notes_' + id).value;
  2491.         switch(document.getElementById('intervention_extra_type_' + id).value){
  2492.             case 'cost':
  2493.                 document.getElementById('intervention_extra_sheet_hours_tr').style.display = 'none';
  2494.                 document.getElementById('intervention_extra_sheet_a').href = document.getElementById('intervention_extra_imgSource_' + id).value;
  2495.                 document.getElementById('intervention_extra_sheet_a').style.display = 'block';
  2496.                 break;
  2497.             case 'nexi_business':
  2498.             case 'softpos':
  2499.             case 'nbd_installation':
  2500.             case 'sunday_on_call':
  2501.             case 'wrong_release':
  2502.                 document.getElementById('intervention_extra_sheet_hours_tr').style.display = 'none';
  2503.                 document.getElementById('intervention_extra_sheet_a').href = "";
  2504.                 document.getElementById('intervention_extra_sheet_a').style.display = 'none';
  2505.                 break;
  2506.             default: 
  2507.                 document.getElementById('intervention_extra_sheet_hours_tr').style.display = 'table-row';
  2508.                 document.getElementById('intervention_extra_sheet_a').style.display = 'none';
  2509.                 break;
  2510.         }
  2511.         {% if app.user.canMakeTicketActions('agency_warehouse', null) %}
  2512.             document.getElementById('button_approve').href = "javascript: interventionExtraSendApprove(" + id + ", 'approve')";
  2513.             document.getElementById('button_not_approve').href = "javascript: interventionExtraSendApprove(" + id + ", 'not_approve')";
  2514.         {% endif %}
  2515.         $('#interventionExtraSheetModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2516.     }
  2518.     function interventionExtraSendApprove(id, status){
  2519.         document.getElementById('intervention_extra_approve_id').value = id;
  2520.         document.getElementById('intervention_extra_approve_status').value = status;
  2521.         if(status == 'approve'){
  2522.             document.getElementById('intervention_extra_send_approve_title').innerHTML = 'Approva';
  2523.             document.getElementById('intervention_extra_send_approve_text').innerHTML = '';
  2524.         }
  2525.         else{
  2526.             document.getElementById('intervention_extra_send_approve_title').innerHTML = 'Non approvare';
  2527.             document.getElementById('intervention_extra_send_approve_text').innerHTML = ' non';
  2528.         }
  2530.         $('#interventionExtraSheetModal').modal("hide");
  2531.         $('#interventionExtraSendApproveModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2532.     }
  2533.     
  2534.     function showOtp(){
  2535.         $('#showOtpModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2536.     }
  2538.     function jsonData(){
  2539.         $('#jsonDataModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2540.     }
  2542.     // REMINDER
  2543.     $('#form_reminder_new_date').datepicker({ autoclose: true, todayHighlight: true, format: "dd-mm-yyyy", startDate: "today" });
  2544.     $('#form_reminder_edit_date').datepicker({ autoclose: true, todayHighlight: true, format: "dd-mm-yyyy", startDate: "today" });
  2546.     $(document).ready(function(){
  2547.         {% if app.session.get('openModalReminderNew') %}
  2548.             reminderNew();
  2549.             {% do app.session.remove('openModalReminderNew') %}
  2550.         {% endif %}
  2551.         
  2552.         {% if app.session.get('openModalReminderEdit') %}
  2553.             reminderEdit("{{ app.session.get('openModalReminderEditId') }}");
  2554.             {% do app.session.remove('openModalReminderEdit') %}
  2555.             {% do app.session.remove('openModalReminderEditId') %}
  2556.         {% endif %}
  2557.     });
  2559.     function reminderNew(){
  2560.         $('#reminderNewModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2561.     }
  2563.     function reminderEdit(id){
  2564.         document.getElementById("form_reminder_edit_id").value = id;
  2565.         document.getElementById("form_reminder_edit_date").value = document.getElementById("reminder_date_" + id).value;
  2566.         document.getElementById("form_reminder_edit_hour").value = document.getElementById("reminder_hour_" + id).value;
  2567.         document.getElementById("form_reminder_edit_minute").value = document.getElementById("reminder_minute_" + id).value;
  2568.         document.getElementById("form_reminder_edit_details").value = document.getElementById("reminder_details_" + id).value;
  2569.         $('#reminderEditModal').modal({backdrop: 'static', keyboard: false}).modal("show");
  2570.     }
  2571. </script>
  2572. {% include 'components/js/city_js.html.twig' with {'number':2, 'modalToClose':'ticketAddressEditModal', 'formName':'form_address', 'sessionModalOpen':'', 'zipManage':true, 'hasOtherCity':true} %}
  2573. {% endblock %}